• Collaborate with the DSM Integrations Team to deliver high-quality software solutions • Design and maintain distributed systems with low-latency responses • Mentor junior team members and share best practices • Participate in code reviews and contribute to architectural decisions • Continuously improve codebase through maintenance and refactoring

• Evaluate workflows and identify automation opportunities across legal and business operations. • Develop an AI roadmap with recommended tools, AI agents, and implementation priorities. • Design, build, deploy, and implement AI-driven solutions for client intake, document review, case management, communications, billing, and other core business processes. • Architect and develop custom AI workflows, integrations, and automation solutions that can be scaled across the firm. • Lead training, adoption, governance, and change-management initiatives. • Deliver measurable results and recommendations for future AI development.

• Design, build, and maintain Talend data integration jobs supporting critical business processes • Support system-to-system integrations across platforms such as ERP, CRM, finance, and external partners • Develop, maintain, and enhance RESTful API integrations, including authentication mechanisms (OAuth, tokens) • Maintain and improve file-based integrations (SFTP, flat files, CSV exchange processes) • Perform data mapping, transformation, validation, and reconciliation across systems • Monitor and support integration operations, including error handling and performance optimization • Collaborate with cross-functional teams (IT, Data, Business) to gather requirements and deliver solutions • Document integration architecture, processes, and operational procedures • Troubleshoot issues and take ownership of integration-related incidents end-to-end • Contribute to the modernization of integration architecture, moving from legacy ETL toward API-first and scalable solutions

• Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle. • Drive the technical evaluation process as the directly responsible individual, including solution design, proof of concept or proof of value ownership, workshop design, and the technical components of tenders, audits, and value stream assessments. • Collaborate with Account Executives and regional sales teams across Italy to shape and execute account strategies that support new customer acquisition and expansion. • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates. • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment. • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning. • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners. • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.