• Manage a large portfolio of programs and workstreams, including master timelines, dependencies, risks, and mitigations. • Coordinate meetings, drive follow‑ups, and ensure accountability across 20+ active workstreams. • Develop and deliver executive‑ready presentations, including clear visual storytelling suitable for senior leadership reviews. • Plan and coordinate activities related to product rollouts, operational readiness, partner success initiatives, or other complex non‑IT programs. • Present proposals, findings, status reports, and strategic recommendations to leadership and cross‑functional teams. • Analyze resource needs, market dynamics, and business requirements to assess feasibility and guide program direction. • Collaborate with management, operations, marketing, and delivery teams to define project specifications and operational procedures. • Review, recommend, or approve contracts, cost estimates, and change proposals. • Provide leadership, mentorship, and oversight to ensure team members maintain strong performance and competence. • Consult with internal stakeholders and partners to align on program specifications, success criteria, and deliverables.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Practice Development team is the engineering engine behind Elastic Services. We build the mechanisms, technical assets, packaged offerings, and tools that empower our sellers & consultants to deliver consistent, high-value outcomes for customers worldwide. We are looking for a Technical Program Manager (TPM) to serve as the operational heartbeat of our Practice Development function. You will not just track tasks; you will drive the adoption ecosystem. In this role, you will manage the lifecycle of our intellectual property—from the moment a consultant requests a new asset (Intake), through its creation (Prioritization & Development), to its rollout to the field (Communications & Change Management). Your ultimate goal is to ensure that our global team is using the best, most current standards to solve customer problems. We are not looking for a traditional project manager who primarily manages schedules and tickets. We are looking for a technical operator who can run our Practice Development engine like a software product team. What You Will Be Doing Program Management & Intake Optimization - Manage the Backlog: Own the intake process for new asset requests (e.g., migration scripts, architecture templates, delivery guides) coming from the field. - Prioritization: Facilitate prioritization frameworks (e.g., RICE, WSJF) to ensure the Practice Development engineers are working on the highest-impact initiatives. Use usage data (e.g., from GitHub traffic, internal portal downloads, or telemetry) to guide future investment. You will tell the story of where we should double down and what we should deprecate. - Technical Literacy: You don’t need to be a Principal Architect, but you must be fluent in the stack. You will be the first line of defense in evaluating "Field Intake" proposals—distinguishing between niche "one-off" ideas and scalable global assets. Change Management & Adoption - From "Built" to "Used": It is not enough to ship a tool; you must drive its usage. Design internal marketing and enablement campaigns to ensure our global teams are aware of and using new assets. - Feedback Loops: Create structural mechanisms to gather feedback from consultants on existing assets to drive continuous improvement. Community Building & Knowledge Sharing - Community Driver: Organize and energize our specialization Guilds (e.g., Observability, Security, Search, AI, Migration, Sales, Delivery). You will facilitate technical deep dives, ensure meetings have deep value (not just status checks), and drive Guild leaders to produce tangible outcomes. - Knowledge Harvesting: Identify "pockets of brilliance" in the field—custom solutions built by consultants—and program manage the process of turning them into official, supported global assets. - Silo-Busting: Facilitate collaboration and integration between the Services teams, Solutions Architects (Pre-sales), Customer Architects (Post-sales), and Product Engineering. Ensure that Practice Development is not building in a vacuum. Outbound Communications - The "Voice" of the Practice: Manage internal communications to the Global Services organization. This includes drafting newsletters, release notes for new assets, and hosting enablement calls. - Unified Standards: Work with Field Engineering leadership to ensure the assets we build are applicable and used across the entire field teams, not just for services team members. - Executive Reporting: Prepare and present in Business Reviews (QBRs/MBRs/WBRs) and executive dashboards that visualize the value of the Practice Development function to leadership Program Governance & Accountability - Define Success: Move beyond "vanity metrics" (e.g., "we built 5 tools"). You will define and track important metrics that prove business value, such as Time Saved per Engagement, Asset Utilization Rates, and Contribution to Margin. - Rigorous Execution: strict ownership of the project plan. You will run sprint planning, stand-ups, and retrospectives with an engineering approach. You have the mandate to hold the team accountable for their deliverables. You will track action items and dependencies for everyone involved—including senior leadership—ensuring that critical initiatives do not stall due to lack of focus. What You Bring - Experience: 5+ years of experience as a Program Manager, Technical Project Manager, or Delivery Lead, ideally within a Professional Services, Consulting, or SaaS Customer Success environment. - The "Why" over the "What": You understand that processes are meant to serve people, not the other way around. You are skilled at Change Management (ADKAR or similar frameworks). - Communication Skills: You are an exceptional writer and presenter. You can distill complex technical updates into exciting, digestible communications that drive action. - Organization: Mastery of project management tools (Jira, Asana, Monday.com, GitHub Projects) and documentation platforms (Confluence, Google Workspace). - Technical Aptitude: While you don't need to be a developer, you must be comfortable working with highly technical engineers and understanding the lifecycle of software/script development. Bonus Points - Experience with the Elastic Stack (Elasticsearch, Kibana, etc.). - PMP, CSM, or Change Management certifications. - Experience managing "InnerSource" or open-source community contributions. Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $113,100—$178,900 USD The typical starting salary range for this role in the select locations listed above is: $135,900—$215,100 USD Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. - Competitive pay based on the work you do here and not your previous salary - Health coverage for you and your family in many locations - Ability to craft your calendar with flexible locations and schedules for many roles - Generous number of vacation days each year - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service - Up to 40 hours each year to use toward volunteer projects you love - Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves leading complex, cross-functional technology initiatives across engineering, product, and operations teams. - Lead end-to-end execution of large-scale technical programs - Define program scope, milestones, timelines, and success metrics - Partner with engineering, product, and business stakeholders to align priorities - Manage dependencies, risks, and cross-functional coordination - Translate business requirements into structured technical execution plans - Monitor program health and provide regular executive-level reporting - Drive process improvements to increase operational efficiency - Ensure delivery quality, scalability, and long-term sustainability Qualifications - Bachelor’s degree in Engineering, Computer Science, or related field (or equivalent experience) - 5+ years of experience in technical program or project management - Strong understanding of software development lifecycle (SDLC) and Agile methodologies - Experience managing cross-functional engineering teams - Proven ability to manage multiple concurrent programs - Strong analytical, organizational, and communication skills Requirements - Experience in cloud infrastructure, hardware systems, AI/ML, or enterprise SaaS environments - Background in hardware-software integration programs - PMP, PgMP, or Agile certifications - Experience working within large enterprise or high-growth environments - Familiarity with tools such as Jira, Confluence, Monday.com, or similar platforms Benefits - Remote opportunity available for U.S.-based candidates - W2 engagement; no third-party or C2C arrangements - Candidates will undergo structured technical and program leadership evaluation

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role requires deep technical fluency in ASIC/SoC development cycles and the ability to drive cross-functional alignment across design, verification, physical design, DFT, firmware, and operations teams. - Lead end-to-end silicon program execution from concept through tape-out and post-silicon validation - Develop and manage detailed program schedules aligned to RTL freeze, netlist handoff, tape-out, and bring-up milestones - Coordinate cross-functional teams including Architecture, RTL Design, Verification, Physical Design, DFT, Firmware, and Validation - Identify and mitigate technical and schedule risks across the ASIC development lifecycle - Track and report on program health, dependencies, and critical path items - Facilitate design reviews and ensure milestone readiness - Partner with supply chain and operations teams for production planning - Drive process improvements to enhance predictability and execution efficiency Qualifications - Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or related discipline - 7+ years of experience in technical program management within semiconductor or hardware development - Strong understanding of ASIC/SoC design flow (RTL → Verification → Synthesis → P&R → Tape-out → Silicon Bring-up) - Experience managing programs in advanced technology nodes (16nm and below preferred) - Familiarity with power, performance, and area (PPA) trade-offs - Experience using program tracking tools (Jira, Confluence, Smartsheet, MS Project, etc.) - Excellent cross-functional communication and executive reporting skills Requirements - Experience in high-performance computing, AI/ML accelerators, networking silicon, or consumer SoCs - Understanding of DFT, low-power implementation (UPF), and timing closure challenges - Experience with foundry engagement and tape-out coordination - PMP or equivalent program management certification - Prior experience managing globally distributed engineering teams Benefits - Remote opportunities available depending on program requirements - W2 engagement; no third-party or C2C arrangements - Comprehensive technical and leadership evaluation required