This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As part of our client services team, you’ll play a key role in guiding families through important financial decisions. You’ll help clients understand their coverage options, address their concerns, and ensure they feel supported every step of the way. This role goes beyond administration—it’s about building trust, simplifying complex information, and delivering an experience that clients value long-term. - Develop and maintain lasting relationships with clients - Review and explain benefit options, coverage updates, and claims processes - Present information in a clear, confident, and easy-to-follow manner - Work closely with leadership to enhance the client journey - Serve as a reliable point of contact for service-related inquiries - Participate in ongoing professional development and leadership training Qualifications - Excellent interpersonal and communication skills - Comfortable using virtual platforms and digital systems - Self-motivated with strong organizational habits - Background in customer service or insurance is an asset, but not mandatory - Authorized to work in the United States or Canada Benefits - Fully remote work environment with flexible scheduling - Weekly compensation with additional performance incentives - Comprehensive onboarding and personalized mentorship - Defined growth tracks with leadership advancement opportunities - A values-driven culture centered on teamwork and service - The opportunity to positively impact families in your community Company Description We’re redefining what a modern insurance team looks like. Instead of focusing solely on policies and numbers, we focus on impact. Our mission is to support hardworking families in protecting their financial future while creating meaningful, flexible careers for the people on our team. Our foundation is built on opportunity, mentorship, and forward-thinking systems. By combining innovative technology with real leadership support, we create an environment where motivated individuals can grow professionally without sacrificing personal freedom.

• Manage customer inquiries via email and chat • Provide skincare guidance and product recommendations • Gather feedback from customers and partners • Assist with outreach to dermatologists and skincare professionals • Identify and engage creators for reviews and testimonials • Support community-building initiatives

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Licensed Customer Service Representative – P&C, you’ll serve as the first point of contact for insured members, providing high-quality inbound service while protecting and strengthening client relationships. - Answer inbound insurance calls - Deliver exceptional service and aim for first-call resolution - Assist customers with: - Billing questions and payments (PCI compliant) - ID cards and policy documents - Endorsements (address, vehicle, and driver changes) - Reinstatements and procedural cancellations - Schedule account reviews for the inside sales team - Accurately document all interactions within insurance provider systems - Identify coverage gaps and growth opportunities - Proactively refer members to internal licensed specialists Qualifications - Active Property & Casualty insurance license in Minnesota - Minimum 2 years of customer service experience in a professional environment - Prior insurance agency or contact center experience preferred - Strong verbal and written communication skills - Ability to multitask across multiple systems in a fast-paced environment - Intermediate proficiency with Microsoft Office and internet-based applications - Bilingual in English and Spanish is a plus, but not required Benefits - Fully Remote (Work from Home) - Monday–Friday Schedule - Hands-On Training - Career Growth Opportunities - Competitive pay: $19–$21 per hour Company Description

• Handle inbound and outbound customer interactions via phone, email, and chat • Respond to inquiries regarding services, processes, and transactions • Resolve customer concerns in a timely and professional manner • Provide accurate information about properties, appointments, documentation, or next steps • Process transactions, requests, or updates in internal systems • Maintain detailed records of customer interactions • Collaborate with internal teams to escalate and resolve complex issues • Ensure a positive and professional customer experience at all times