Saks logo
Saks

The premier digital platform for luxury fashion

Director, Retail Learning – Selling Enablement

DirectorDirectorFull TimeRemoteLeadTeam 1,001-5,000Since 1924H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

1 day ago

Salary

$151K - $196K / year

Seniority

Lead

Bachelor Degree8 yrs expEnglish

Job Description

Director, Retail Learning – Selling Enablement

Saks

• Lead the enterprise strategy for retail learning, selling, and service enablement across Saks Fifth Avenue and Neiman Marcus stores • Lead a team of learning and enablement professionals • Design and oversee the execution of a consistent selling and service model • Facilitate high-impact service programs • Direct the development, delivery, and continuous improvement of retail onboarding programs • Partner with senior retail leaders, field operations, and corporate stakeholders • Lead store-specific cohorts of leadership development programs • Collaborate with enterprise learning and coaching partners • Manage external vendors, budgets, and learning resources • Serve as a visible ambassador of learning and service excellence

Job Requirements

  • Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field
  • 8+ years of experience in retail learning, talent development, or selling and service enablement within a luxury or high-performance retail environment
  • 8+ years of progressive people leadership experience
  • Demonstrated success designing and leading large-scale retail learning and enablement programs
  • Expertise in developing and facilitating leadership, selling, and service programs
  • Deep understanding of retail operations and client experience strategy
  • Proven ability to partner with senior retail and corporate leaders
  • Experience managing external vendors, budgets, and resources
  • Exceptional facilitation, communication, and storytelling skills

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • basic life insurance
  • supplemental life insurance
  • disability insurance
  • a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

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