Role Description Hiring an Engineering Manager to lead our EngOps Applications team. This role is accountable for team delivery, operational health, and execution of infrastructure work supporting critical production systems. A strong technical background is required to guide decisions and support the team, but success comes from prioritization, clarity, and people leadership, not individual contribution. - Lead, coach, and support a team of engineers - Own planning and delivery, ensuring priorities are clear and commitments are met - Be accountable for system reliability, incident response practices, and follow-up - Provide technical oversight by reviewing designs and guiding trade-offs - Ensure documentation, runbooks, and operational standards are maintained - Act as the primary point of accountability when working with partner teams Qualifications - Experience managing engineers in a people leadership role - Background in Infrastructure, DevOps, or Site Reliability Engineering - Experience operating production systems in AWS - Strong understanding of Linux, Kubernetes, and containerized systems - Experience with infrastructure as code (Terraform required) - Comfortable leading teams through incidents and operational challenges Requirements - The team delivers reliably with clear ownership and priorities - Incidents lead to measurable improvements over time - Engineers are supported, growing, and not burning out - Infrastructure work enables the broader organization effectively Benefits - Highly competitive salary - Retirement/ 401K/ Pension Savings globally - Competitive Paid time off packages including birthday's off! - Access to a comprehensive mental health care program - Health benefits from day one of employment - Work from home reimbursements - Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto - Robust training and onboarding program - Coverage and support of personal development initiatives (conferences, courses, books etc) - Access to StackAdapt programmatic courses and certifications to support continuous learning - An awesome parental leave program - A friendly, welcoming, and supportive culture - Our social and team events!

Role Description Loop is looking for an Engineering Manager to lead our newly formed Support & Stability team. This team is the steward of the most critical, highest-risk domains in our application, and the first line of defense for engineering support. You'll lead a team that measures everything, gets ahead of problems before they spread, and uses AI and automation as the default way to turn recurring support patterns into permanent fixes, not tickets closed one at a time. What You’ll Do: - Own stewardship of the application's highest-risk, highest-impact domain areas. Keep them clean, tested, and maintainable so other teams can build on top of them with confidence. - Build the measurement systems that tell you where risks live. Deployment frequency, days with commits, support ticket volume, and recurring failure patterns are your leading indicators. - Prioritize root cause over volume. Make problems go away permanently, not just close tickets against them. - Lead your team's first-line triage of engineering support tickets. Own and resolve what you can, and route what you can't with the context already assembled. - Push your team to make AI agents the default starting point for domain maintenance and support triage. - Lead your team's AI adoption directly. Set clear expectations, provide support, and hold them accountable. - Build and champion the skills, prompts, and automation that turn a recurring problem into something AI catches or fixes before a human has to. - Negotiate the boundaries of what your team owns versus what stays with the team that built it. - Represent your team's perspective on system health and support trends back to product and engineering leadership. - Run the fundamentals of people management well: clear expectations, regular high-quality 1:1s, direct feedback, and investment in your team's growth. - Maintain enough hands-on technical involvement to stay credible on the work your team does and to unblock them when it matters. Qualifications - 3+ years of engineering management leadership experience, ideally including ownership of platform reliability, system health, or critical-domain code. - Experience building or running a proactive stability or support program. - Ability to distinguish a one-off issue from a systemic one and invest in a permanent fix. - Experience using AI agents as a default part of team operations. - Comfortable negotiating scope and ownership boundaries with other teams. - Technical depth to review complex work in high-risk domains. - Experience managing underperformance and recognizing strong performers. - Operate with intensity and hold a high bar for your own work and for the people around you. - Strong experience with PHP/Laravel environments is a plus, but not required. Requirements - $150,000 - $190,000 a year. - This position is also eligible for an annual performance bonus expected to be 10% of your base salary. Benefits - Medical, dental, and vision insurance. - Flexible PTO. - Company holidays. - Sick & safe leave. - Parental leave. - 401k. - Monthly wellness benefit. - Home workstation benefit. - Phone/internet benefit. - Equity.

• Lead and grow a team of security engineers focused on cloud infrastructure security, data security, and identity and access controls. • Set and drive the team's roadmap in alignment with organizational security priorities, balancing embedded partnership with high-leverage automation and paved-road investment. • Partner with Infrastructure, Data Platform, and Application Security teams to embed security into how Airbnb builds, deploys, and operates its systems. • Guide the team through complex architectural decisions across cloud (AWS, GCP), Kubernetes, data infrastructure, and identity systems. • Coach engineers through career growth, technical development, and difficult moments - building a team where people stay, grow, and do their best work. • Communicate technical direction, risk posture, and progress clearly to senior leadership and cross-functional stakeholders. • Continuously raise the bar on the team's technical craft, operational excellence, and ways of working.

• Manage, grow and support a team of experienced engineers responsible for applications, tools and infrastructure that drive our security products. • Work closely with engineers, scientists, stakeholders and other domain experts to come up with and execute on unique solutions that contribute to detection and mitigation of fraud and automation. • Mentor and guide engineers to grow in skill and knowledge, allowing them to make the best decisions given the right tools and context. • Participate in code and architecture design, contribute to feature development and maintain high quality standards via peer reviews and mentorship.