• Oversee the delivery of high-stakes internal and client-facing engineering • Create comprehensive project plans that align customer requirements with company objectives, coordinating efforts across managers and technical teams throughout all project phases. • Meticulously track project progress and deliver executive-ready reports on key metrics such as milestones and deliverables. • Embrace and refine project delivery methodologies and best practices to enhance the efficiency and effectiveness of our engineering projects.

• Lead end-to-end planning, execution, and delivery of implementation or transformation programs. • Develop detailed project charters, work breakdown structures, and execution plans aligned with client goals and transformation roadmaps. • Manage cross-functional delivery teams including solution architects, developers, analysts, testers, and change managers. • Apply structured methodologies (e.g., Agile, Waterfall, or Hybrid) to manage timelines, risk, quality, and dependencies. • Oversee system configuration, integration, and deployment activities for platforms such as SAP S/4HANA, Maximo, Oracle, OverIT FSM, ESRi GIS or similar. • Coordinate with vendor teams to ensure smooth interface design, data migration, and cutover planning. • Support solution validation through UAT oversight, defect triaging, and issue resolution. • Proactively identify project risks, issues, and change requests; implement mitigation and escalation strategies. • Maintain project health metrics and governance documentation (RAIDs logs, dependency trackers, change control). • Manage budgets, forecasts, resource allocations, and vendor contracts in collaboration with internal operations. • Ensure project profitability and compliance with client contractual obligations and timelines. • Promote continuous improvement through lessons learned, feedback loops, and project retrospectives. • Ensure adherence to QA/QC standards and compliance requirements (e.g., NERC, FERC, ISO, etc.) in regulated environments. • Support change management strategies and plans that maximize employee adoption and usage of required changes. • Assess the impact of organizational changes and develop strategies to minimize resistance and maximize engagement. • Facilitate communication among stakeholders to ensure a clear understanding of change initiatives and their benefits. • Mentor, and manage a team of consultants and specialists, fostering a culture of excellence and continuous improvement. • Define team roles, responsibilities, and performance expectations to ensure clarity and accountability. • Provide ongoing training and development opportunities to enhance team capabilities and knowledge of FSM solutions. • Serve as the primary point of contact for client executives and stakeholders across IT, business, and operations. • Conduct status reporting, steering committee presentations, and facilitate key decision-making sessions. • Translate business requirements into executable technical plans and ensure alignment between IT and business outcomes.

• Lead client facing, end-to-end planning and execution of complex technical programs • Partner with engineering, product management, and other teams to define scope and success metrics • Develop and maintain integrated program plans • Manage cross-functional dependencies and identify blockers • Facilitate agile ceremonies and architecture discussions • Implement and evolve program governance and reporting cadences • Define and own program-level KPIs and track variances • Ensure technical readiness for production releases • Collaborate with leadership for change management and process refinement • Manage relationships with clients and support service reliability • Act as the glue connecting distributed teams

• Lead and manage multiple R&D tax credit engagements concurrently from start to finish. • Coordinate project timelines and client communications. • Ensure timely delivery of claims with full documentation and audit support. • Conduct interviews with client technical and finance teams to identify qualified research activities and expenditures. • Understand IRS guidelines under IRC §41 to evaluate qualification criteria. • Draft technical write-ups supporting why identified projects qualify for the R&D credit. • Serve as the primary point of contact for clients throughout the engagement. • Educate clients on the R&D tax credit process and eligibility requirements.