• To run, support and develop Service Level Agreements and different kind of contracts with clients. Coordinate internal resources and third parties/vendors for the flawless execution of projects. • Ensure that all projects are delivered on-time, within scope and within budget. Reaching deadlines as a must. • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. • Ensure staffing, engineering resource availability and allocations. To create a General Road Mapping. Develop a detailed project plan to track progress. • Use appropriate verification techniques to manage changes in project scope, schedule and costs (Risk management). • Measure project performance using appropriate systems, tools and techniques. • Manage the relationship with the client and all stakeholders improving negotiation and understanding. • To care about financials of the project in charge (invoicing, expenses, revenue forecasts, etc). • To analyze all relevant data about the project, creating dashboards and data visualizations for improving the decision making process. • Create and maintain comprehensive project documentation.

• Own the SAP platform roadmap across all modules and workstreams, coordinating priorities with the FICO Architect, SD Architect, and business stakeholders (Finance, Tax, Revenue Recognition, Controlling, Operations). • Manage the end-to-end change request (CR) pipeline: intake, triage, cross-module dependency mapping, prioritization, and delivery tracking on the Jira SAP project board. • Serve as the primary point of contact for SAP across the business — translating executive and functional needs into platform decisions and sequenced delivery plans. • Facilitate release planning and go-live coordination across workstreams, ensuring UAT sign-off, cutover readiness, and stakeholder alignment. • Identify and drive quick-win automation opportunities (in coordination with the Integration Architect and n8n platform) that complement the core SAP build without requiring full CR cycles. • Own the SAP BTP layer: iFlow configuration and maintenance, certificate rotations, OAuth/mTLS administration, and incident response for all SAP-originated or SAP-destined integration flows. • Manage the SAP-side configuration of connections to Salesforce, Workday, OneStream, and Microsoft Dynamics 365 — coordinating with the Integration Architect on middleware design, API contracts, and cross-system data flow governance. • Oversee e-invoicing compliance across multiple countries (Poland KSeF, Romanian e-Factura, Belgian Peppol, and others), coordinating with local finance teams and external vendors. • Perform root-cause analysis on SAP integration incidents and lead resolution, engaging the FICO or SD Architect for module-level diagnosis and the Integration Architect for middleware-side issues as needed. • Administer the SAP platform: user roles, authorizations, transport management, and system configuration — escalating module-specific functional configuration to the relevant Architect. • Act as the primary commercial and delivery interface with external SAP vendors (currently Globant): SOW review, sprint planning, acceptance criteria definition, and escalation management. • Ensure every open CR has a named owner, module assignment (FICO/SD/cross-module), priority, and ETA; produce monthly SAP status updates for the IT Committee and Global IT Director. • Coordinate cross-workstream dependencies and sequencing — flagging transport conflicts, shared configuration objects, or delivery risks that span FICO, SD, or integration workstreams. • Contribute to IT cost visibility for SAP-related spend: licenses, BTP consumption, and consulting engagements. • Support audit, GDPR, and ISO 27001 compliance requirements related to the SAP platform.

Role Description The Senior Project Manager leads the full lifecycle of highly complex, cross-functional organizational and IT initiatives, ensuring alignment with strategic priorities and successful delivery of business outcomes. This role provides leadership in project management, change management, and process improvement, driving enterprise-wide initiatives that improve operational effectiveness, mitigate risk, and deliver measurable business value. The Senior Project Manager partners with executive leadership, business stakeholders, and technical teams to establish priorities, influence decision-making, and ensure the successful execution of strategic programs and projects. Schedule: 8am-5pm CST Salary Range: $92,600- $120,000 commensurate with experience Location: Remote - Must be US based, and able to work with no restrictions in the US in a remote home office. How Senior Project Managers Empower Recovery - Project Execution: - Lead and deliver large-scale, complex IT and organizational initiatives from initiation through closure, ensuring alignment with strategic objectives and achievement of intended business outcomes. - Manage programs consisting of multiple projects, workstreams, stakeholders, and dependencies to drive coordinated execution and value realization. - Partner with executive leadership to align initiatives with organizational priorities and strategic objectives. - Lead strategic initiatives, including mergers, acquisitions, system implementations, and EHR integrations. - Develop and maintain project plans, schedules, budgets, and governance documentation to support successful project and program delivery. - Change Management: - Lead organizational change management efforts to support stakeholder engagement, business readiness, adoption, and sustained outcomes. - Implement and mature project and portfolio management processes that improve visibility, resource planning, and organizational decision-making. - Communicate effectively with stakeholders at all levels, including executive leadership, to drive alignment, transparency, and informed decision-making. - Risk and Issue Management: - Proactively identify, assess, and mitigate project risks, issues, and dependencies that may impact delivery, outcomes, or value realization. - Manage scope, budget, schedule, and resource changes through established governance and change control processes. - Escalate critical risks, issues, and decisions appropriately, providing recommendations and options for resolution. - Collaboration and Communication: - Collaborate with business and technical stakeholders to define requirements, milestones, dependencies, success criteria, and business outcomes. - Develop and execute communication strategies that provide visibility into project status, risks, decisions, and value delivery. - Coordinate activities across internal teams, vendors, consultants, system integrators, and external partners to ensure successful execution and outcome achievement. - Process Improvement and Governance: - Contribute to the development, implementation, and continuous improvement of PMO standards, methodologies, governance practices, and project delivery frameworks. - Facilitate project and portfolio prioritization discussions to support organizational decision-making and resource allocation. - Lead post-implementation reviews and benefits realization activities to measure outcomes, capture lessons learned and drive continuous improvement. - Mentor and coach project managers, project teams, and stakeholders on project management best practices, tools, and methodologies. Qualifications - Bachelor’s degree or higher required, OR high school diploma and minimum of 5 years direct experience. - 5–7 years of project management experience, including leading large-scale, complex programs. - Proven experience with project and program planning, scheduling, reporting, and governance. - Proficiency with project management tools (e.g., MS Project, Smartsheet). - PMP certification is strongly preferred. - Experience leading enterprise application implementations (e.g., ERP, EHR, TMS, or similar platforms). - Knowledge of IT infrastructure and systems integration. - Experience establishing and executing IT PMO processes. Workplace Environment - Collaborative and dynamic environment requiring flexibility and adaptability to evolving priorities. - Long periods of time spent working on a computer, including tasks such as data analysis, report preparation, and project planning. - Regular interaction with cross-functional teams/leadership, requiring strong virtual and in-person collaboration skills. - Ability to manage multiple deadlines and priorities in a fast-paced environment with shifting requirements. - Potential need for extended hours during critical project phases or deadlines. - Occasional travel to project sites or stakeholder locations for meetings, system implementations, or training sessions. Competencies - Strong problem-solving skills and the ability to make sound decisions in complex environments. - Exceptional written and verbal communication skills, including the ability to influence and present to executive leadership and diverse stakeholder groups. - Proven ability to lead complex projects and programs with significant budgets from concept through completion and benefits realization. - Strong organizational and prioritization skills, with the ability to manage multiple concurrent initiatives, competing priorities, and shifting demands. - Demonstrated leadership and influence skills, with the ability to mentor project teams and effectively engage stakeholders. - Ability to align projects and programs with organizational priorities and deliver measurable business outcomes. - Ability to navigate ambiguity, drive consensus, and lead change across cross-functional and enterprise-wide efforts. Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield). - Dental insurance (Delta Dental). - Vision insurance (EyeMed). - Short-term and long-term disability insurance. - Company-paid life insurance. - 401(k) plan available two months after start date. - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation. - Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

• Owning end-to-end delivery of large, complex projects that align to organizational objectives and client business outcomes. • This role will be accountable for scope, schedule, budget, quality, risks, issues, dependencies, change management, and baseline control. • Working with client and internal stakeholders to establish clear ownership, decision rights, communications cadence, project goals, success criteria, and priority trade-offs. • Facilitating risk, issue, and dependency management with proactive mitigation plans, get-to-green actions, business-impact clarity, and early escalation where delivery or commercial outcomes are at risk. • Applying Hitachi Solutions delivery methodology, stage gates, project health reviews, and standard delivery practices while continuously improving execution quality. • Managing project budgets of $2M - $10M+ with disciplined forecasting, budget-vs-actual review, estimate-at-complete awareness, margin protection, and proactive action on financial variance. • Identifying scope movement, leading re-estimation when needed, and estimating, creating, and delivering Change Orders with clear client alignment and commercial rationale. • Leading or supporting Steering Committee governance, stage-gate readiness, executive status reporting, decision management, and value/outcome alignment as required by the delivery process. • Providing clear, transparent, action-oriented communication to customers and internal Hitachi Solutions stakeholders on progress, risks, decisions required, delivery challenges, and corrective actions. • Contributing to PMO and Delivery Excellence process improvement by capturing lessons learned, improving reusable delivery practices, and adopting standard tools, templates, and reporting discipline. • Providing first-line project escalation support to the team, establishing accountability, coaching delivery behaviors, resolving conflicts, and helping address capability or execution gaps. • Leading teams through ambiguity while maintaining delivery control, driving timely decisions, balancing competing priorities, and reinforcing execution discipline under pressure.