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Senior Customer Solution Architect – AI & Automation
Location
Germany
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
Senior Customer Solution Architect – AI & Automation
CDQ
• This role combines two worlds: you architect solutions with and for our customers – and you build. • You are the technical driving force of our customer enablement team, working closely with Customer Success: the colleague others turn to when a concept needs to be turned into a running system. • A key focus is hands-on data work: analyzing, cleansing, monitoring, and enriching business partner data for our customers – leveraging AI, our software services, and tools such as our internal automation workbench. • You work with our existing prototypes and build your own – not to develop production software (that is what our engineering teams do), but to solve a concrete problem in a project or to demonstrate a solution to a customer: fast, with Python and AI tools such as Claude. • You deliver integration projects, and you work in forward-deployed project setups that introduce our AI-based digital data steward directly in customer environments: you analyze, you conceptualize, you convince, and you make it work. • You perform data analyses and cleansing projects yourself: leveraging AI, our software services, the workbench, and your own prototypical extensions, you analyze, cleanse, monitor, and enrich customer data end-to-end. • You align continuously with our Product Owners and Product Managers: you channel field experience and customer requirements into the roadmap and validate new capabilities in practice. • You support our customers with technical questions and back our pre-sales activities: value argumentation, technical expertise, and initial data analyses – for example with our workbench. • You share your knowledge actively in the team: you establish good practices, enable colleagues such as Business Analysts and junior architects, and act as a technical sparring partner.
Job Requirements
- You bring experience with web/cloud technologies and SaaS – whether from several years of professional practice or as a recent graduate (Master level) with strong hands-on projects – and a solid understanding of webservices and APIs (REST, SOAP): solid enough to explain them to customers and to design integrations with them.
- You combine strong analytical, conceptual, and communication skills: you structure unclear problems, translate customer requirements into solution designs, and present your conclusions convincingly to business and technical stakeholders.
- You are proficient in Python and use AI tools (e.g. Claude, Copilot, LLM APIs) to prototype and build solutions – not just to answer questions.
- You are excited by the vision of an AI-based digital data steward and want to shape how AI agents change data management at large enterprises.
- You know your way around data: data quality, data management, or master data topics are familiar territory; experience with SAP S/4, SAP MDG, or Salesforce is a plus.
- You enjoy sharing knowledge and enabling colleagues – and you have the potential to take on more responsibility as the team grows.
- You have excellent communication skills in English; German is a strong plus.
- You appreciate the advantages of a decentralized organization where everyone works from home.
Benefits
- GREAT TEAM: an open-minded and friendly team with agile methods – as proven by our Glassdoor score of 4.6
- WORK FROM ANYWHERE: virtual setup (full-time remote) with regular physical team events
- GROW WITH US: diverse personal development opportunities
- GREAT PLACE TO WORK: company pension scheme, accident insurance, and country-specific, tax-optimized employee benefits
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Development and Testing Engineer I
Edison InternationalEdison International has been a leader in electricity services since it was established in southern California in 1886. Today, through its subsidiaries, the com
Development and Testing Engineer I Location: Westminster United States Job ID: 7633 Job Family: System Planning & Engineering Location: Westminster, CA, US Pay: $79,200 – $118,700 EDISON EMPLOYEES: This site is only for external candidates. Please navigate to internal Portal to apply. Job Description: Join the Clean Energy Revolution Become a Development and Testing Engineer 1 in the Grid Technology Development (GTD) team at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll contribute to the adoption of cutting-edge Grid Platform and Grid Enhancing Technologies. Your work will play a key role in advancing SCE Pathway 2045 vision, as you test and demonstrate new technology that supports a clean, affordable, and reliable grid across our infrastructure. As a Development and Testing Engineer 1 in the GTD team, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? Responsibilities - Prepares technical engineering evaluations and supports the inspections of equipment and operations. Assists in the review and applications of new technologies to improve quality of service to customers. - Maintains records and documentation on relevant engineering procedures and preventative/ demand - Maintenance. - Assists with engineering projects using existing procedures to investigate, evaluate and assist in producing technically correct and cost-effective designs and solutions. - Supports the document lifecycle within assigned projects according to defined organizational processes. - Provides operational support to improve customer satisfaction and reliability performance; monitors the trending of electrical system health. - Assists with Root Cause Analysis (RCA), Apparent Cause Analysis (ACA), and miscellaneous investigations to troubleshoot problems, making changes to correct them. - Observes all safety policies during the execution of required tasks and ensures safety standards are met, and safe working practices are adhered to. - A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity. Minimum Qualifications - Bachelor's Degree in Engineering or Bachelor's Degree in a scientific/technical/math field. - Experience performing engineering work in operations, production, construction or maintenance environments. - Possess a valid Class C Driver's License. Preferred Qualifications - Excellent written/verbal communication and collaboration skills. - Excellent customer service skills demonstrating the ability to identify, understand, and deliver upon customer needs. - Experience working safely in a hands-on lab environment using instrumentation and performing testing. - Experience with troubleshooting and root-cause analysis. - Experience with data analysis and project management software and the ability to quickly learn new software tools. - Familiarity with SCE's publicly available January 2025 Technology Roadmap. - Familiarity with SCE's publicly available White papers. - Familiarity with the CPUC's Electric Program Investment Charge (EPIC) program. Additional Information - This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs. - Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! - Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. - Position will require up to 15% traveling and being out in the field throughout the SCE service territory. About Southern California Edison The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world. Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
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