• Configure and test ANSI 834 files, gather carrier requirements, and provide ongoing support for file integrations and data reconciliation. • Manage integrated carrier files, payroll vendor APIs, and support renewal and open enrollment processes. • Oversee the shared EDI inbox, create and assign tickets, maintain project documentation, and manage select broker relationships. • Lead a team while maintaining an individual caseload, assisting with workload balancing, coaching, performance reviews, and team-building efforts. • Lead daily scrum meetings and serve as the first point of escalation for urgent issues.

• Supervise daily activities of assigned team within the Pre-Access Service Center (PASC) • Implement and enforce department level policies and quality standards • Monitor department specific workqueues and workflows • Collaborate with leaders to provide world-class care for patients • Assign daily work schedules and approve timecards

Role Description Supervises and oversees day-to-day activities including implementing protocols and policies and procedures. Manages escalations of complex referrals and internal and external relationship management with high value referring clinicians and unique referring organizations. Establishes work priorities and manages team workload and resources to meet operational goals. We're looking for a Supervisor, Transfer & Referral Services to join one of the nation's largest ambulatory specialty referral teams! - Lead and grow alongside a high-performing, collaborative team. - Build new leadership and operational skills in a rapidly expanding department. - Partner with internal and external stakeholders to improve the patient experience. - Make a meaningful impact by helping support the coordination of more than 170,000 ambulatory specialty referrals each month. - Be part of a department with exciting growth and career development opportunities. Qualifications - Bachelor's: Nursing, Healthcare Administration or related field. - Equivalent experience will be accepted in lieu of the required degree or diploma. - 5 years of recent relevant experience. Requirements - Knowledge of principles and practices of patient care, and an understanding of medical diagnoses including medical terminology for all specialties. - Deep understanding of the Epic electronic health record, Microsoft office products and analytical tools. - Knowledge of applicable legislative and regulatory guidelines (e.g., Health Insurance Portability and Accountability Act (HIPPA), The Joint Commission (TJC), and Emergency Medical Treatment and Active Labor Act (EMTALA)) pertaining to healthcare practices. - Knowledge of Stark laws, referral renumeration, safe harbor language and referral legal nuance. - Familiarity and understanding of managed care terminologies. - Demonstrated leadership skills with the ability to mentor, motivate and engage team. - Ability to interpret and apply regulations, policies, procedures, practices, and record keeping requirements. - Ability to identify and analyze trends, determine solutions and resolve operational issues as guided by policies, procedures or practices. - Ability to establish trust and credibility, and to interact and maintain effective working relationships with those contacted in the performance of role’s duties while respecting cultural and linguistic differences and fostering an inclusive work environment. - Ability to communicate through verbal and written means, and to present information to a variety of audiences. - Ability to work effectively in a dynamic and fast-paced environment with changing business priorities. - Organization and planning skills to effectively delegate, manage and/or re-prioritize activities and projects to meet deadlines while delivering quality service and maintaining a high degree of responsiveness. - Displays a customer service focus in all decisions and actions. - Displays integrity and ethics in handling confidential information. - Ability to use essential applications and/or databases associated with the role’s duties and responsibilities. Benefits - Comprehensive benefits package.

Regional Inventory Supervisor Location: Remote (Must be based in one of the following regions) - Philadelphia, Pennsylvania - Pittsburgh, Pennsylvania - Washington, D.C. - New York - Cleveland, Ohio Work Arrangement: Fully Remote / Field-Based (Remote with extensive travel to stores throughout the assigned region.) Employment Type: Full-time Salary: $50,000 – $100,000 annually (For applicable pay transparency states.) Travel: Yes – More than 50% overnight travel required. Position Purpose: The Inventory Supervisor oversees the execution and quality of the physical inventory process for the company, including responsibility for ensuring proper cutoffs and quality of inventory counts to obtain an accurate inventory. He/she also trains store/district associates on store operations, inventory prep and count procedures. In addition, the Inventory Supervisor conducts store audits and compliance reviews as needed or requested. *This role needs someone to be based in: Philly, Pittsburgh, D.C. NY or Cleveland* Key Responsibilities: - 65% Lead the inventory day process, perform key cutoff procedures, certify the accuracy and integrity of the physical inventory and communicate inventory results to all levels of management - 15% Test and execute store audits and compliance reviews - 10% Provide training to store and district associates and management on store operations and all inventory-related procedures - 10% Assist with developing, testing and implementation of store inventory preparation and physical count processes and procedures Direct Manager/Direct Reports: - Position reports to Inventory Manager - Responsible for helping others and providing on-the-job training or guidance Travel Requirements: - Typically requires overnight travel more than 50% of the time. Physical Requirements: - Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: - Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors. Minimum Qualifications: - Must be eighteen years of age or older. - Must be legally permitted to work in the United States. Preferred Qualifications: - Bachelor's degree preferred - 2 years retail and/or inventory experience preferred Minimum Education: - The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: - No additional education Minimum Years of Work Experience: - 2 Preferred Years of Work Experience: - No additional years of experience Minimum Leadership Experience: - None Preferred Leadership Experience: - None Certifications: - None Competencies: - Ability to create a sense of urgency in work, reacting quickly and appropriately to developing problems in the store - Ability to independently make sound business decisions - Strong verbal communication skills, able to motivate and direct store management and associates to task completion - Strong organizational skills and attention to detail, ability to manage multiple tasks at once and prioritize work - Ability to develop one's skill set - Intermediate level of proficiency with Microsoft Office programs For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $50,000.00 - $100,000.00