• Design and develop enterprise services and custom applications that support business-critical processes across ERP, WMS and other enterprise platforms. • Transform business requirements into scalable technical solutions, working closely with Product Owners, Architects and stakeholders across Logistics, Finance, Pharma & Quality and Supply Chain. • Develop and optimise system integrations and APIs, ensuring reliable communication, interoperability and high-quality data exchange between enterprise applications. • Contribute to engineering excellence by applying software development best practices, automated testing, documentation and continuous improvements to our development standards and tooling. • Investigate and resolve complex technical challenges, improving system performance, stability and service reliability while collaborating with engineers across multiple technical domains.

• Help with the development/maintenance of current projects • Participating in different project activities/Functional and Technical Analysis for the Retail Banking sector • Understanding of detailed functional specifications • Participate in the translation into technical specifications • Estimation of workload required to achieve the development and unit tests • Appropriating the operating rules of the development environment • Code/set-up and document what is produced • Compliance with standards and procedures (architecture, security, quality, documentation) • Ensure compliance with technical specifications • Conduct performance tests (BDDs) • Contribute to the 3rd level support, including monitoring of the resolution of incidents and troubleshooting • Maintain good documentation for all developments (JIRA, Wikis, project doc) • Contribute to application quality improvement actions

• Lead the planning and execution of formwork projects, including scheduling, resource allocation, and budget management, to ensure timely and successful project delivery. • Conduct comprehensive site assessments and feasibility studies to determine project requirements, constraints, and risks. • Develop detailed project plans, schedules, and budgets, and monitor progress against key milestones and deliverables. • Coordinate with internal teams, subcontractors, and suppliers to procure materials, equipment, and resources required for project execution. • Provide technical expertise and guidance to project teams, resolving complex engineering challenges and ensuring compliance with design specifications and regulatory requirements. • Conduct regular site inspections and quality audits to assess workmanship, safety practices, and adherence to project plans and specifications. • Manage client communications, addressing inquiries, concerns, and change requests in a proactive and professional manner. • Prepare and review engineering drawings, calculations, and documentation, ensuring accuracy, completeness, and compliance with industry standards and regulations.

• Build and evolve Customer.io's SDKs across platforms • Lead SDK initiatives end to end • Improve SDK delivery infrastructure • Partner closely with product and design • Use AI agents to make multi-file changes • Bring strong customer empathy to the role