Role Description As a Systems Administrator, you will support the company’s internal IT systems, users, and ongoing technology projects while taking ownership of day-to-day IT support and administration. You will also assist with the implementation of cloud, security, and infrastructure improvements, playing a key role within a small technical team. This position offers the opportunity to build on your experience in systems administration and infrastructure support while developing broader expertise in cloud technologies, security, and IT infrastructure. Duties and Responsibilities - Acting as the first point of contact for internal IT issues, incidents and service requests - Providing technical support for users, laptops, applications, accounts, permissions and access-related issues - Managing user onboarding, offboarding and role changes, including accounts, licences, devices, group memberships and permissions - Administering Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint and OneDrive - Managing users, groups, authentication methods, enterprise applications and access controls within Microsoft Entra ID - Administering Windows devices through Microsoft Intune, including application deployment, configuration profiles, compliance policies, security baselines and device restrictions - Supporting Windows Autopilot and the provisioning, replacement, rebuilding and retirement of company devices - Deploying new applications, managing software updates and resolving application compatibility issues using Microsoft Intune and other appropriate tools - Supporting Microsoft Defender, endpoint security controls, patch management and vulnerability remediation - Assisting with the implementation and maintenance of Conditional Access policies, multifactor authentication and role-based access controls - Supporting Windows Server, Active Directory, Group Policy, DNS, DHCP, file services and related infrastructure where required - Assisting with Microsoft Azure, cloud infrastructure and other internal IT projects - Monitoring system health, security alerts, device compliance and outstanding remediation tasks - Troubleshooting hardware, software, identity, access and connectivity issues through to resolution - Liaising with third-party suppliers, support providers and software vendors where necessary - Maintaining accurate system documentation, asset records, configuration records, support procedures and user guides - Following appropriate change management, security and documentation processes when making system changes - Identifying recurring issues and improving or automating administrative processes where possible - Supporting the ongoing development of the company’s IT security controls and ISO 27001 processes Qualifications - Previous experience in a Systems Administrator, Infrastructure Support or senior IT Support role - Good working knowledge of Microsoft 365 administration, Windows devices and user account management - Hands-on experience with Microsoft Intune, Microsoft Entra ID or similar endpoint and identity management platforms - Experience managing user accounts, licences, groups, permissions and access controls - Good understanding of Windows device management, software deployment, patching and troubleshooting - Good understanding of networking fundamentals, including IP addressing, DNS, DHCP, VPNs - Good understanding of security principles, including least privilege, multifactor authentication, device compliance and secure change management. - Strong troubleshooting and problem-solving skills - Excellent written and verbal communication skills - Good interpersonal skills and the ability to support users with varying levels of technical knowledge - Strong attention to detail and a methodical approach to implementing changes - The ability to manage tasks independently and take ownership of issues through to completion - The ability to document systems, changes, procedures and technical information clearly and accurately - The ability to work effectively within a small technical team and escalate issues when appropriate - A reliable and organized approach, with the ability to manage competing priorities - A willingness to carry out routine support and implementation work while developing into larger cloud, security and infrastructure responsibilities Requirements - Advantageous skills or nice-to-haves: - PowerShell or other scripting and automation experience - Experience with Microsoft Defender for Endpoint - Experience with Windows Autopilot - Experience implementing or supporting Conditional Access policies - Experience supporting Windows Server, Active Directory and Group Policy - Experience with Microsoft Azure and cloud infrastructure - Experience with vulnerability management, endpoint security and security remediation - Experience working within an ISO 27001 or similarly controlled environment - Knowledge of ITIL principles, incident management and change management - Relevant Microsoft, other technical certifications

• Responsible for the administration, maintenance, security, and operational support of the organization's on-premises and cloud infrastructure • Support Windows and Linux operating systems, VMware environments, Active Directory services, cloud platforms, and enterprise applications • Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, Microsoft Entra ID (Azure AD) • Maintain AWS and Microsoft Azure resources • Troubleshoot cloud-based infrastructure and application issues • Manage VMware vSphere, virtual machines, monitor infrastructure health and resolve performance issues • Identify, assess, and remediate operating system and infrastructure vulnerabilities • Install, configure, maintain, and troubleshoot Linux Server and Windows operating systems • Manage Active Directory users, groups, organizational units, and Group Policies • Respond to and resolve incidents, service requests, and operational issues • Coordinate with Network Engineers, Business Analyst, and Database Administrators to implement client/server systems

Role Description - Monitor and maintain all PeopleSoft delivered architecture components. - Assist in capacity and resource planning for platform and infrastructure facilities. - Provide best practice recommendations for software, hardware, and configuration changes to enhance system performance. - Review, troubleshoot, and resolve issues for all PeopleSoft components. - Apply PeopleSoft application patches, bundles, and maintenance packs to Batch and Online objects. - Perform patches and upgrades of PeopleTools 8.6 and above. - Add/manage packages on PUM VMs. - Monitor, maintain, and manage external/internal interface components as necessary. - Analyze and complete migrations of internal/external PeopleSoft objects. - Ensure adherence to project development standards by developers. - Collaborate with DBAs and Server administrators as required. - Provide assistance to developers and users as needed. Qualifications - Bachelor's Degree in Computer Science or a related field, as determined by the AOC. - Expert experience in PeopleSoft 9.2 FSCM, HCM, ELM, and Portal in a development or functional consultant role. - Expert experience in PeopleSoft tools 8.59 and later, including Application Designer, Application Engine, PeopleCode, SQR, BI/XML Publisher, Integration Broker, PS Query reporting, Security configuration, AWE, CI, and Process Scheduler. Requirements - Five (5) years of expert experience in PeopleSoft 9.2 FSCM, HCM, ELM, and Portal in a development or functional consultant role. - Five (5) years of expert experience in PeopleSoft tools 8.59 and later, including Application Designer, Application Engine, PeopleCode, SQR, BI/XML Publisher, Integration Broker, PS Query reporting, Security configuration, AWE, CI, and Process Scheduler. - Experience with PeopleSoft upgrades and testing, selective adoption process, data archive best practices, PeopleSoft database administration, Oracle database administration, WebLogic administration, PeopleSoft troubleshooting, and maintaining PeopleSoft Internet Architecture components including Application Server, Web Server, and Process Scheduler, and PeopleSoft Integration Broker. - Expert level knowledge of SDLC methodology and processes, SQL, Oracle 19C databases, and REST-based webservers. - Ability to provide expert customer service.

Role Description This contractor will serve as an administrator of cloud platform applications and services on both the Microsoft 365 and Google Workspace platforms. The successful candidate will work closely with senior cloud systems administrators and various departments to ensure that cloud applications meet the organization's needs and comply with all relevant policies and procedures. - Assist in the daily administration and support of Microsoft 365 and Google Workspace platforms, including SharePoint site management, Teams management, user account management, license allocation, and troubleshooting. - Author PowerShell scripts that monitor and manage cloud resources. - Monitor system performance, usage, and security across both cloud environments. - Author change control requests and enterprise-wide communications to ensure transparency in all cloud platform updates. - Collaborate with senior administrators to implement best practices for data protection, access controls, and compliance. - Respond to helpdesk tickets related to SharePoint use, file sharing, and collaboration tools within Microsoft 365 and Google Workspace. - Support onboarding and offboarding processes by monitoring and adjusting the automated provisioning and de-provisioning user accounts and resources. - Assist with updates, patches, and configuration changes to ensure the reliability and security of cloud services. - Document procedures, configurations, and troubleshooting steps for reference and training purposes. - Participate in team meetings and contribute to ongoing improvement initiatives for cloud infrastructure. Qualifications - Excellent communication and collaboration skills and ability to work independently and as part of a team. - Proven experience using PowerShell to automate the management of cloud applications and services and as a SharePoint, Microsoft Teams or Microsoft 365 Administrator or experience in a similar role. - Bachelor's degree in Computer Science, Information Technology, or a related field. Preferred Qualifications - Experience with Google Workspace and GAM scripting. - Knowledge of or experience with Oracle cloud environment.