• Manage the total customer relationship with ABB and Graybar. • Develop the relationship between ABB and this Strategic Account at all levels both within ABB and within the customer. • Serve as the main point of contact for issue resolution, overseeing the customer complaint process and ensuring a consistent, high-quality customer experience across all interactions with ABB. • Develop and execute account plans, including executive relationship strategies, coverage plans, profitability growth priorities, project targets, and required account and technical resources. • Use strong business and market understanding to identify customer needs, industry trends, and competitive factors, while providing regular reports, briefings, and reviews through agreed processes. • Actively participate in the ELIP community to share ideas, expertise and lessons learned with other NAMs and teams, to promote cross-ABB learning and to identify new solution possibilities.

Junior Account Manager/ Media Strategist (Independent Contractor) Expected Commitment: Approximately 40 hours per week Overview Bonfire Partners is seeking a Junior Account Manager / Media Strategist to support client account teams with writing, research, media relations, and project coordination. This "Swiss Army Knife" role is designed to support senior account managers by owning execution-focused work, allowing them to focus on high-level strategy and client counsel. The ideal candidate is detail-oriented, an exceptional writer, highly organized, and eager to build a career in public relations. This role works across multiple client accounts and industries, supporting media outreach, thought leadership, and day-to-day communications initiatives. Key Responsibilities Writing & Content (60-70% of role): - Draft bylines, contributed articles, and thought leadership content for senior team review. - Create briefing documents for client interviews, podcasts, speaking engagements, and media opportunities. - Build, research, and maintain targeted media lists for pitches and campaigns. - Draft media pitches, follow-up emails, and other outreach materials. - Assist in developing press releases, FAQs, messaging documents, and client communications. - Support social media content creation and amplification tied to earned media and thought leadership initiatives. Media Research & Project Coordination (30–40%) - Manage media amplification initiatives and tactical communications projects. - Research journalists, publications, podcasts, newsletters, and industry trends. - Identify and recommend the most relevant media contacts for specific announcements and story opportunities. - Coordinate logistics for media outreach campaigns and interview scheduling. - Maintain media databases, CRM systems, Notion workspaces, and project trackers. - Support account managers by organizing priorities, tracking deliverables, and ensuring projects remain on schedule. - Monitor media coverage and maintain accurate coverage reports for client accounts. - Proactively identify news opportunities, industry trends, and story angles that support client objectives. Required Qualifications - 1-3 years of experience in PR, communications, journalism, or related field - Strong writing skills with the ability to match tone and style - Exceptional attention to detail and organizational abilities - Comfortable with technology and learning new tools quickly - Proactive, self-starter mentality with ability to anticipate needs - Strong research skills and media savvy - Ability to juggle multiple projects and deadlines - Collaborative mindset with the ability to work effectively across multiple client accounts and priorities. Preferred Qualifications - Experience with media databases such as Muck Rack or Cision. - Experience using Notion, CRM systems, or project management platforms. - Background in journalism, content marketing, or agency public relations. - Understanding of the technology, startup, venture capital, and business media landscape. - Experience leveraging AI tools to support writing, research, and workflow efficiency. What Success Looks Like - Account managers are able to spend more time on strategic client initiatives because execution-focused work is completed accurately and efficiently. - Written drafts consistently require minimal revisions. - Media lists are accurate, comprehensive, and strategically targeted. - Deliverables are completed accurately and on time. - Projects move forward with minimal oversight through proactive communication and ownership. - Opportunities to improve processes and support clients are identified proactively. Location & Classification Notice This position is an independent contractor (1099) engagement. Due to state-specific worker classification, tax, and compliance requirements, we are currently able to engage contractors residing only in the following U.S. states: AZ, FL, GA, IN, NV, NC, OH, SC, TN, TX, and UT. We periodically review eligible locations as regulatory requirements evolve. Attention to Detail At Bonfire Partners, attention to detail is essential. In your cover letter or application note, please include the word "Headline" and briefly tell us about a recent business, technology, or startup news story that caught your attention and why (2–3 sentences).

• Support sales growth and customer success for advanced analytical and scientific instruments • Help customers make informed decisions in research, quality control, and process improvement • Develop and expand customer relationships while representing the comprehensive portfolio of instruments, consumables, and services across diverse markets

• Serve as the dedicated relationship owner for channel partners, acting as their primary point of contact across commercial, technical, and operational matters. • Build and maintain deep, trusted relationships with key stakeholders at channel partners — including partner principals, channel managers, sales teams, and technical leads. • Conduct regular business reviews with channel partners to assess performance, align on pipeline, and identify growth opportunities. • Represent DoiT at partner events, industry conferences, and partner-hosted summits to strengthen brand presence and deepen relationships. • Lead compelling, confident introductory pitches of DoiT’s solutions to channel partner sales teams and their customers without requiring technical support in room. • Work with the channel partners on executing customer deal registration for DoiT’s solutions. • Work alongside the Channel Account Executive to track all customer deal registrations from the channel partner to move these opportunities from qualification through close. • Develop and execute joint business plans with channel partners, setting clear revenue targets, milestones, and co-sell activities. • Influence channel partner roadmaps and go-to-market strategies to increase DoiT's share of wallet within their customer base. • Collaborate with DoiT's Marketing team on channel-specific campaigns, events and initiatives. • Monitor and report on channel market trends, competitive dynamics, and partner ecosystem developments to inform DoiT's channel strategy. • Work alongside DoiT’s Partner Success Team to design and deliver enablement programs equipping channel partner sales and technical teams to effectively position and sell DoiT solutions. • Support channel partners with the tools, materials, and knowledge they need to confidently position DoiT products in end-customer conversations. • Partner with Product and Marketing to develop channel-ready collateral, playbooks, and co-branded materials tailored to channel audiences. • Act as an advocate internally for channel partners — communicating partner needs, deal context, and escalation requests across the organization. • Provide structured feedback to leadership, Product, and GTM Strategy teams on partner performance, competitive intelligence, and market signals from the field. • Ensure clean deal registration, CRM accuracy, and pipeline hygiene across all partner-sourced opportunities.