• Serve as a senior operational leader supporting Chief Engineer • Ensure alignment of engineering execution across sites • Drive continuous improvement initiatives • Oversee technical governance processes • Assist Product Management to monitor engineering progress • Lead escalation management for technical challenges • Partner with cross-functional teams to ensure seamless integration • Promote a culture of collaboration and accountability

• Own the Machine: Manage the end-to-end production workflow. You are responsible for the balance between creative "taste" and 20-day delivery speed. • Creator Partnership: Source and "ghost-proof" our creator network. You don’t just hire them; you build relationships that ensure they follow the brief and hit the deadline. • The Feedback Loop: Review raw footage with a TikTok-native eye. If a hook is weak or the energy is off, you provide the firm, direct feedback needed to fix it. • Systems Thinking: Help us refine our modular ad structures. You’ll organize hooks, bodies, and CTAs so they can be tested and iterated on at scale.

• Lead day‑to‑day operational oversight of assigned consignment retail sites. • Conduct site walks, assessments, and condition evaluations, including structural, fuel‑system, and environmental risk identification. • Verify site readiness and ensure locations meet all codes before turnover. • Manage construction, refurbishment, and repair activities in partnership with contractors. • Review vendor scopes, quotes, and project plans; ensure quality execution. • Maintain working knowledge of UST systems, dispensers, piping, emergency stops, and fuel‑system compliance requirements. • Train operators on fuel-system handling and environmental protocols. • Manage and track CapEx and OpEx budgets related to site restoration and operational readiness.

• Set up and assign new claims, tasks and requests into the claims management system • Enter and review claims data into claims management system upon request, ensuring accuracy and completeness • Review claim notes and documentation to determine appropriate assignment, urgency and next steps • Make outbound calls to carriers, adjusters or internal partners to obtain required information, approvals or clarification • Find opportunities to refer claims within the organization based on established assignment processes and resource guidelines • Assign claims using the tools provided, considering workload distribution, service expectations and priority level • Support claims staff by providing accurate information during the claim set up and assignment process • Use multiple platforms to review, route and adjust claim assignments as needed • Ensure all parties have the required information in order to successfully manage a claim, including loss location, first notice of loss (FNOL), scheduled date and urgency indicators • Monitor open items and follow up on outstanding tasks to ensure timely progression of claim activity • Escalate urgent issues, delays or discrepancies to leadership as appropriate