• Define and drive the strategy for internal engineering platforms and AI-driven productivity tools • Own the end-to-end product lifecycle for developer productivity (CI/CD, build tooling, test infrastructure) and AI integrations (agentic assistants, model context protocols) • Partner with engineering leads and platform teams to align priorities, unblock delivery, and translate user feedback into actionable, measurable requirements • Lead the strategic direction for AI tooling, including build-vs-buy analysis, migration planning, and the creation of a skills/prompts marketplace to enable repeatable workflows • Monitor engineering productivity and sentiment using DORA metrics and surveys to identify gaps and drive continuous improvement • Represent Cisco in high-value forums and evangelize product vision across business units, sales teams, and the broader industry • Foster an innovation culture through hackathons, conduct user research to improve UX, and manage clear communication regarding product roadmaps, feature releases, and deprecations • Serve as a leader within the Product Management community, providing deep technical insight and shaping organizational strategy across portfolios

• Define and evolve architectural solutions that improve system performance, scalability, reliability, and operational excellence. • Design and refine frameworks, tooling, and engineering standards that enhance system resilience and long-term maintainability. • Partner closely with Product, Infrastructure, and Platform teams to embed sound architectural principles into planning, design, and delivery. • Contribute hands-on to critical initiatives, including prototypes, proof-of-concepts, and production systems that demonstrate scalable, maintainable design. • Guide teams in adopting robust distributed system patterns, ensuring fault tolerance, observability, and operational maturity are built in from day one. • Provide thoughtful design reviews and technical guidance that raise the bar for engineering quality and consistency. • Collaborate with engineering leaders to align architectural decisions with business priorities and long-term platform strategy.

• Master technical knowledge of repair commodities • Work collaboratively with engineering teams • Develop work instructions and standard repair routers • Support PMO in defining tooling needs and managing procurement • Be the technical owner of production component repair • Identify opportunities for productivity improvement • Train and mentor new repair engineers

Role Description The Full Stack Developer will be responsible for both frontend and backend development tasks, ensuring seamless integration and functionality across the application. Qualifications - Proficient in JavaScript / TypeScript - Experience with Angular and custom frameworks (e.g., ADK) - Strong knowledge of HTML / CSS - Familiarity with exceptions handling - Experience with testing frameworks (e.g., Jasmine, Karma) - Proficient in dependency management using NPM - Backend integration skills, particularly with APIs - Understanding of SSO patterns - Proficient in Java / Kotlin / Python - Experience with Spring Framework / Boot / Integration - Microservices - Knowledge of concurrency / multithreading - Strong understanding of data structures (e.g., collections, lists, maps, sets) - Familiarity with OOP concepts and patterns - Experience with REST APIs - Knowledge of unit testing (e.g., Mockito, Junit, Power Mockito) - Familiarity with the testing pyramid - Understanding of database concepts (SQL, joins, normalization, performance) - Experience with exception handling - Experience working with XML, XML schemas, and querying XML database data - Good coding and testing practices Requirements - 12 Months duration with potential for extension - Remote work capability Benefits - Flexible working hours - Opportunity for professional growth - Work from anywhere