• Define and execute strategies that inspire clients and Influenster Community Members. • Proactively engage with Sales and Client Success. • Confidently “sell” services offerings to Clients. • Facilitate client workshops and sessions, presenting, and walking through our services offerings. • Manage and properly set expectations with both internal and client stakeholders. • Advocate on behalf of the Client and your team. • Manage and drive a portfolio of Campaigns from initiation to close. • Define and maintain timelines identifying milestones, risks, and mitigation strategies.

• Support technical sales conversations: Join customer and partner calls, help with technical discovery, answer product questions, and explain how Brave Search API can fit into different products and AI workflows. • Run demos and build proof-of-concepts: Create demos, small apps, notebooks, and examples that show how to use Brave Search API for search, RAG, LLM apps, agents, and other use cases customers care about. • Help customers get started: Work with prospects and customers as they move from first API call to a working integration. Identify where they get stuck and help remove those blockers. • Improve sales and onboarding materials: Create and maintain technical guides, demo scripts, sample code, integration notes, FAQs, and comparison materials that help customers evaluate the product. • Work with Product and Engineering: Bring back clear feedback from customers, including missing features, confusing docs, common implementation issues, pricing questions, and competitive gaps. • Improve the developer experience: Help make the docs, examples, API onboarding, and setup flow easier to use. The goal is to make it simple for a developer to test Brave Search API and understand what they can build with it. • Support integrations: Help Brave show up well in the tools AI developers already use, such as LangChain, LlamaIndex, Vercel AI SDK, and similar frameworks. • Support launches: Work with Product Marketing when needed, mostly by providing the technical pieces: demos, docs, examples, and clear explanations of what changed.

• You will serve as the central technical stakeholder for successful delivery and onboarding of the Celonis platform for our enterprise clients. • Deployment Leadership: Lead complex technical discussions to analyze customer architecture, recommend optimal containerized solutions, and facilitate deployment, expertly managing expectations amidst technical constraints. • Technical Integration: Establish real-time data integrations between customer systems and Celonis using APIs and internal tools. • Adoption Enablement: Actively remove technical obstacles to maximize Celonis user adoption, clarifying technical risks and necessary trade-offs for stakeholders. • Identity & Access Management: Guide customers on authentication (SSO), user/group management (LDAP), and provisioning best practices, removing technical barriers to adoption. • Platform Optimization: Promote reusability by discerning between dedicated customer solutions and broader platform enhancements, collaborating directly with Celonis Product Development.

• Set strategic direction and annual priorities for the global Technical Solutions department • Manage and mentor a global team of managers and senior contributors • Establish and track departmental KPIs, success metrics, and operational budgets • Oversee global methodology for pre-sales technical engagements • Develop and standardize global product demonstration and technical presentation assets • Act as executive technical sponsor for key accounts • Partner with Product and Engineering leadership to translate customer trends into long-term product roadmaps • Coordinate with Sales and Marketing to develop enterprise-level collateral • Drive operational excellence and post-sale handover