• Own and drive quality across frontend, native applications, and backend services. • Define and evolve the QA strategy, improving automation maturity. • Ensure high release confidence across multiple product layers. • Design test architecture, influence engineering practices, mentor QA engineers, and build scalable quality processes in a cross-functional environment. • Collaborate closely with Engineering, Product, and Project teams to embed quality early in the SDLC. • Improve production stability by strengthening shift-left practices. • Lead incident analysis and drive preventive quality improvements.

• The QAN QAR Technical Project Manager is responsible for managing QAN QAR projects, conducting audits and handling related corrective actions. • Conduct QAN/QAR audits to verify manufacturer and factory compliance to EN/ISO/IEC 80079-34, IECEx 02, ISO 9001:2015, and other relevant requirements. • Review client-provided QAN/QAR submissions to ensure documentation packages are complete prior to formal audit. • Prepare audit schedules, agendas, checklists, and supporting materials for internal and external audits. • Compile audit reports and technical documentation to aid Certification Decisions. • Document audit findings and NCRs clearly and objectively in QAN/QAR audit reports. • Review and evaluate client NCR responses and verify effectiveness of proposed corrective actions. • Prepare QAN and QAR certificates in strict accordance with IECEx and ATEX regulatory requirements. • Collaborate with audit, inspection and operations teams to develop annual QAN/QAR audit schedule. • Complete peer review of audit reports from peer/affiliate/contract auditors. • Maintain audit traceability, ensuring all evidence is appropriately collected, stored, and secured. • Process suspension, cancellation and reinstatement of authorized manufacturers and factories based on audit outcome. • Facilitate timely communication of findings and project status with relevant SGS teams (Certification, Quality, and Management). • Actively participate in and support external audits conducted by national and international accreditation bodies. • Assist in preparing responses to external customer or regulatory body audit requests. • Monitor recurring issues and trends to support continuous improvement initiatives. • Conduct other specialized audits and surveillance inspections as required (KOSHA, KGS, INMETRO etc.) • Maintain up to date knowledge of internal policies, international standards and industry specific quality requirement changes. • Perform additional duties as required to support evolving needs of the Hazardous Location certification team.

• Develop data analytics, automation, and AI/ML solutions that improve efficiency, data quality, and regulatory compliance. • Build and maintain dashboards, metrics, and reports to measure project outcomes and provide visibility to stakeholders. • Identify process trade-offs and improvement opportunities using business intelligence tools and structured data analysis. • Execute computer system validation and verification activities with limited guidance. • Manage multiple concurrent projects, ensuring alignment with timelines, requirements, and deliverables. • Communicate scope changes, timeline updates, and project status regularly to cross-functional partners. • Support continuous improvement by implementing solutions that enhance product quality, reduce waste, and optimize processes. • Partner with internal and external stakeholders to ensure systems and data support business needs.

• Lead and manage the QA function, including hiring, mentoring, and performance management of QA engineers. • Define and evolve the company-wide quality strategy across manual and automated testing. • Design and maintain scalable automated testing frameworks. • Write and review automation code across API, integration, and UI layers. • Establish clear standards for test coverage, regression testing, and release validation. • Own and organize all test case management, reporting, and traceability within Qase. • Ensure QA artifacts in Qase accurately reflect current system behavior and release state. • Build reliable CI-integrated automation pipelines that provide fast feedback to engineering. • Partner closely with Engineering and Product to define acceptance criteria and quality gates. • Implement risk-based testing strategies to prioritize coverage effectively. • Drive reduction in regression defects and production escapes. • Introduce metrics and dashboards that provide visibility into quality trends. • Improve incident postmortem processes to ensure quality learnings are captured and implemented. • Advocate for quality as a shared responsibility across engineering teams. • Step into complex debugging scenarios when necessary to unblock releases.