Gainwell Technologies is an award-winning digital health technology company that supports the administration of healthcare and human services programs. In past
Business Process & Data Analyst
Location
United States
Posted
7 days ago
Salary
$55.6K - $79.4K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Business Process & Data Analyst
Gainwell Technologies
Role Description As a member of the Business Process & Data Analyst team, you will help improve operational performance by: - Analyzing workflows and optimizing business processes. - Supporting automation efforts and implementing sustainable solutions. - Enhancing service delivery and business outcomes. Your role in our mission includes: - Analyzing, documenting, and evaluating existing business processes to identify inefficiencies, risks, and opportunities for improvement. - Developing current-state and future-state process flows, workflows, and business process documentation. - Collaborating with business stakeholders, operations teams, and technical resources to gather requirements and define process improvement initiatives. - Analyzing operational, financial, and performance data to identify trends, root causes, and improvement opportunities. - Designing, developing, and maintaining metrics, dashboards, and reporting solutions that support process performance monitoring and decision making. - Supporting automation and optimization initiatives utilizing SQL, Microsoft Access, VBA, Python, and other technology solutions. - Querying and analyzing large datasets within relational databases and Cloudera environments to support business analysis and operational improvements. - Assisting in translating business objectives into functional requirements and solution designs. - Facilitating process improvement workshops and working sessions with stakeholders. - Measuring performance against established process goals and recommending corrective actions to address performance gaps. - Developing and maintaining standard operating procedures (SOPs), business requirements documentation, and process documentation. - Assisting management in evaluating costs, benefits, risks, and implementation strategies associated with proposed process improvements. - Participating in implementation, testing, validation, and post-deployment monitoring of process improvement initiatives. - Supporting continuous improvement efforts utilizing Lean, Six Sigma, Agile, or similar methodologies. Qualifications - Bachelor's degree or equivalent combination of education and experience. - Bachelor's degree in Business Administration, Information Systems, Data Analytics, Healthcare Administration, Management, or a related field preferred. - Three or more years of experience in business analysis, process improvement, operational excellence, business process reengineering, or organizational change. - Experience gathering, documenting, and managing business requirements. - Experience working with business process modeling, process design, requirements management, and project coordination. - Experience analyzing data and translating findings into actionable business recommendations. - Experience utilizing SQL for data extraction, analysis, and troubleshooting. - Experience with Microsoft Access, including database design, queries, forms, reports, and data management. - Experience developing automation solutions using VBA and/or Python. - Experience working with enterprise data platforms such as Cloudera, Hadoop, or similar cloud-based data environments. - Experience working with process improvement methodologies and reengineering tools, techniques, and frameworks. - Healthcare, Medicaid, managed care, claims processing, eligibility, or government program experience preferred. Requirements - Analytical and problem-solving skills. - Communication skills. - Interpersonal skills to communicate with clients. - Ability to work independently and as part of a team. - Continuous improvement mindset with a focus on innovation and operational excellence. - Knowledge of Lean, Six Sigma, Agile, or related process improvement methodologies preferred. Benefits - Remote-based opportunity within the United States. - Opportunities to travel through your work (0-10%). - Video cameras must be used during all interviews, as well as during the initial week of orientation. - The pay range for this position is $55,600.00 - $79,400.00 per year. - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - Leadership and technical development academies to help build your skills and capabilities.
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