Your role at DynatraceReporting to the Global Payroll Lead, the Senior Payroll Operations Lead will lead the Delivery of Payroll Operations in the Region using an outsourced payroll model with ADP. This role is Responsible for leading and overseeing NORAM Payroll operations to ensure accurate, timely and compliant pay for employees in the region. The Sr. Lead will partner cross-functionally with P&C, Finance, HRIS and external vendors to enhance payroll process, ensure compliance and provide seamless pay experience. Responsibilities: - Lead and oversee all payroll operations of semi-monthly and off cycle payroll processing across multiple states for US payroll as well as Canada Payroll. - Manage the relationship with the outsourced provider ensuring SLAs are met. - Ensure compliance with federal, state, local laws and tax regulations as well as SOX controls, internal frameworks and governance. - Work with Global Lead to maintain strong payroll governance, controls and audit ready processes. - Partner with internal teams on compensation changes, benefits deductions, equity payouts. - Collaborate with Finance on payroll and tax reconciliations, accruals and reporting. - Drive continuous improvement mindset to optimize vendor performance, streamline process and enhance scalability and employee experience. - Provides problem solving, project management, and overall payroll planning and consultation for designated groups within the company. - Understand the risk associated with the process and the respective mitigation plan for each risk identified; Foresees risks in advance using prior payroll experience to mitigate risk before failure. - Lead, develop and mentor payroll team members fostering a culture of accountability, compliance and continuous improvement. - Identify improvements to payroll systems and assist in implementation. - Provide backup for payroll processing when required. This is a hybrid role out of our Detroit, MI office (2 days per week). What will help you succeedMinimum Requirements - At least 3 years’ leadership experience managing high performing teams. - 5+ years experience with outsourced managed payroll, specifically ADP, in a shared services or operational environment. Preferred Requirements - Experience using SFEC HCM. - Proven ability to lead and inspire a team with a focus on team engagement and development. - Solid functional knowledge, commensurate with level, including understanding of payroll processes and regulations aligned to SOX compliance. - A proven, customer driven attitude towards employees of all levels. - Strong knowledge of Excel. - Strong organization skills with ability to deal with multiple concurrent high-priority projects while meeting deadlines, being a team player and seeking continuous improvement. - Highly collaborative team approach to work with a proactive orientation. Proven leadership, influencing and stakeholder management skills. - Ability to adapt and excel in a fast-paced environment with high energy and positive mindset. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. - A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. - Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and RewardsDOE, salary $130K - $170K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Role Description We are seeking a Healthcare IT Revenue Cycle Applications Manager to join our team! This role is part of our IT leadership team and will be responsible for implementing, optimizing, and supporting key Revenue Cycle technologies across our health system. In this position, you will ensure that our revenue cycle applications deliver the value, performance, and reliability needed to support the overall revenue cycle: - Patient Access - Billing - Claims - Health Information Management (HIM) - Transcription - Referrals - Scanning/Imaging Workflows The Senior Manager will partner closely with system and market leaders, Solutions Analysts, and Managed Service Providers to drive high-quality service delivery, operational excellence, and continuous improvement. This position also provides direct leadership to the Solutions Architect team and works in alignment with Informatics, Training, Clinical Applications, Imaging, Interoperability, Project/Portfolio, and technical teams. The ideal candidate will have broad knowledge of healthcare revenue cycle applications (front end, middle, and back end) and be able to consult with operational leaders, analysts, and vendors in regard to various areas within revenue cycle management. Additionally, the Senior Manager will have strong cross-functional leadership experience, process improvement skills, and agility for change. Qualifications - Bachelor’s degree in Business Administration, Information Systems, or related healthcare revenue cycle field is required. - Equivalent education and work experience may be accepted only if previous experience applies to specific systems. - A minimum of five (5) years in the following is required: - Experience in Revenue Cycle Applications within Healthcare (Including but not limited to: patient access, scheduling, hospital and professional billing, claims, health information management, dictation/transcription/scribe, referrals and scanning/imaging). - Service delivery, vendor management, or operations within a Healthcare IT environment that utilizes electronic medical records (EMR). - Professional experience in management of operations specifically in Healthcare IT with a focus on Revenue Cycle software implementation and support. - Experience managing multiple third-party vendors in a complex IT environment. - Experience managing large teams in complex enterprise-level implementation of vendor supplied software. Requirements - Preferred: Epic Application certification. - Preferred: Project Management Professional certification offered by the Project Management Institute (PMI). Benefits - Paid time off, parental leave, 401K matching, and an employee recognition program. - Dental, health and vision insurance, paid holidays, short and long-term disability, and more. - Pet insurance for your four-legged family members. - Early access to earned wages with Daily Pay. - Tuition reimbursement to help further your career. - Adoption assistance to help you grow your family.

Role Description You shape how we reward, recognize and retain talent across The Quality Group. As our Total Rewards Manager (gn), you take ownership of our global compensation, benefits and mobility landscape. You develop scalable frameworks, ensure compliance with evolving regulations and create competitive reward structures that support both our people strategy and business growth. While you'll primarily work remotely from anywhere in Germany, you'll regularly join your colleagues in Hamburg for on-site collaboration at least once per quarter. Working closely with HR leadership and senior stakeholders, you translate complex compensation topics into pragmatic, business-oriented solutions. Your mission: - Develop and implement a global Total Rewards strategy covering compensation, benefits and mobility across all employee groups. - Design and continuously improve scalable frameworks, systems and processes for compensation, benefits and global mobility. - Lead the implementation and ongoing optimization of short-term incentive (STI) plans and other variable compensation programs. - Ensure compliance with relevant legislation and regulatory requirements, including EU Pay Transparency regulations, and drive the implementation of necessary measures and reporting. - Further develop our job architecture and grading framework to create transparent and scalable career structures. - Own the governance of grading processes and ensure consistency across the organization. - Prepare data-driven analyses, business cases, executive presentations and decision papers for HR leadership and senior management. - Advise HR Business Partners, People leaders and senior stakeholders on all compensation, benefits and reward-related topics. - Analyze market trends and benchmark data to ensure our reward offering remains competitive and aligned with business needs. - Collaborate closely with Finance, Legal and external partners to continuously improve our Total Rewards landscape. Qualifications - At least 7 years of experience in an international Total Rewards, Compensation & Benefits or Reward role. - Strong understanding of compensation regulations and compliance requirements, including EU Pay Transparency legislation and working with works councils. - Extensive experience with job grading methodologies and job architecture frameworks, ideally Mercer or a comparable system. - Experience supporting both blue-collar and white-collar employee populations. - Combine strategic thinking with a hands-on mindset and enjoy turning concepts into practical solutions. - Comfortable working with complex data, analyses and executive-level decision making. - Build trusted relationships with stakeholders across all organizational levels and communicate confidently with senior leadership. - Work independently, take ownership and drive initiatives forward in a dynamic environment. - Communicate fluently in both German and English. Benefits - Flexible working hours and remote work options. - Attractive employee discounts. - Subsidy for the E-gym Wellpass. - Workation. - Corporate benefits. - 28 days vacation/year. - And much more.

• Manage, coach, and support a team of quoting and SOW specialists supporting Product, Sales, Operations, and Finance stakeholders. • Manage the day-to-day CPQ process within Salesforce, including product configuration, pricing rule application, discount approval workflows, and quote-to-order handoff integrity. • Support quality and consistency of Statement of Work documents across professional services and bank application engagements by applying established review and sign-off standards. • Serve as an escalation point for quoting questions, pricing exceptions, and SOW scope clarifications, coordinating with Product, Sales, Finance, Legal, and senior leaders as needed. • Partner with Managed Services delivery leads to ensure SOW scope accurately reflects resource models, SLAs, and contractual obligations. • Maintain and recommend improvements to quoting templates, SOW libraries, and process documentation to reduce cycle time and error rates. • Track and share operational metrics, including quote turnaround time, SOW approval cycle, and revision rates, with leadership on an established cadence. • Ensure all quoting and SOW activity adheres to applicable financial services regulatory requirements, internal controls, and GLBA information handling standards. • Collaborate with Finance to align quote-to-cash processes with revenue recognition policies and billing operations. • Participate in Salesforce CPQ enhancement projects, including migration planning toward Revenue Cloud as applicable.