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Malware and Abuse Engineer
Location
Hungary
Posted
7 days ago
Salary
0
Seniority
Senior
Job Description
Malware and Abuse Engineer
Kinsta
• Monitor, investigate, and resolve malware, spam, and IP blocklisting issues, as well as DMCA notices, while keeping customers informed. • Investigate and resolve malware situations escalated from the Support team. • Write and document new malware signature rules for our customer scanning tools. • Document processes and workflows for remediating malware infections and requesting the removal of blocklisted IP addresses. • Monitor internal tools to identify instances of spam email sending and IP address blocklisting, and alert customers to these issues as necessary. • Provide ongoing feedback and work with internal teams to improve malware detection and remediation tools. • Receive, validate, and process DMCA notices and counternotices. • Monitor internal tools to identify users who misuse Kinsta's platform or use excessive resources. • Collaborate with internal teams to gather the information customers need to resolve resource overuse or platform abuse, and monitor customer progress towards resolution. • Collaborate with internal teams to recommend plan upgrades for customers facing resource constraints.
Job Requirements
- You are completely fluent in English with excellent written communication skills.
- Experience detecting, investigating, and resolving intricate malware infections present primarily within PHP and JavaScript.
- Experience writing and applying regular expressions.
- Familiarity with WordPress: database structure, file/directory structure, wp-config.php directives, and common malware vectors.
- Comfort working in a command line environment, as much of our tooling is command line based.
- Consummate professionalism: we're a distributed team and we expect you to act like the professional we know you are. That means excellent communication, rock-solid reliability, and the drive to bring your best effort to bear on your work every single day.
Benefits
- Annual remote expense budget.
- Flexible PTO.
- Paid parental leave.
- Annual professional development budget: available after one year with Kinsta.
- Sabbatical: available after three years with Kinsta (and every three years thereafter).
- Location-specific healthcare benefits (includes vision and dental) for employees hired in the USA, UK, Canada, and Hungary.
- Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA.
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