• Own and maintain hundreds of content items across Support and Moderation, including knowledge base articles, process documentation, macros, bot replies, announcements, and internal guides. • Write clear, simple content for different audiences: agents, moderators, and customers. • Turn complex processes and rules into easy-to-understand documentation. • Keep the knowledge base well-organised, up to date, and easy to navigate. • Follow content standards for structure, terminology, formatting, and tone of voice. • Review content regularly to remove outdated, duplicate, unclear, or missing information. • Gather requirements from stakeholders and create accurate content based on business needs. • Build and continuously improve the content creation and maintenance process across Support and Moderation. • Use stakeholders' feedback, QC results, and business changes to drive continuous improvement of content.

• Calculating the total damage sustained by the client in medical expenses, property damage, lost wages, and more. • Draft compelling letters that outline case facts, liability, injuries, treatment, and damages to obtain maximum settlement amount from insurance companies. • Analyze medical records and bills to accurately summarize treatment and calculate damages • Edit and revise drafts based on feedback from attorneys or supervisors

Role Description As a Junior English YouTube Scriptwriter, you'll join Hostinger Academy's YouTube team and help create educational content that reaches millions of entrepreneurs, creators, and business owners around the world. - Research topics, trends, keywords, and competitors to identify valuable video opportunities. - Develop video concepts, outlines, and scripts for the Hostinger Academy YouTube channel. - Build websites, apps, or other hands-on examples that support the videos you create. - Collaborate closely with scriptwriters, presenters, editors, and the wider YouTube team throughout production. - Support teammates with research, brainstorming, testing, and other content-related tasks. - Learn and apply SEO, YouTube best practices, storytelling techniques, and AI-powered workflows. - Use AI tools to improve research, writing, and content production efficiency. - Continuously develop your skills and progressively take ownership of complete video projects. - Deliver 1–2 high-quality scripts per week as your confidence and experience grow. Qualifications - Excellent written and spoken English. - At least 1-2 years of experience in scriptwriting, storytelling, and creating educational content. - Curious mindset and willingness to continuously learn new skills. - Comfortable researching unfamiliar topics and turning complex ideas into simple explanations. - Strong attention to detail and good organizational skills. - Familiarity with YouTube, SEO, or content marketing. - Basic website building experience or willingness to learn. Benefits - 🚀 360 Growth: Limitless learning opportunities, access to platforms like Reforge and CoachHub, global conferences, feedback culture, digital libraries, and industry-leading subscriptions. - 🎯 Freedom & responsibility: Work on your terms, whether from home or anywhere in the world, with a home office budget and flexible schedule. - 💪 Wellness simplified: Company-provided sick days, 20 paid suspension days, Headspace subscriptions, and recharge leave. - 🎉 Work hard - play hard: Company events like Town Hall, Meet the Client initiatives, team-building experiences, and milestone gifts for weddings, new parenthood, and graduations.

Role Description This is a remote position. We are looking for a creative and detail-oriented Photo Editor & Image Retoucher to produce high-quality personal branding images that tell a compelling visual story. This role is ideal for someone who enjoys combining technical editing expertise with creative vision to enhance portraits and create imagery that reflects each client's personality, confidence, and professional brand. You will work closely with the Creative Director to interpret creative briefs, retouch and enhance images, and contribute ideas that help elevate the overall visual style. As part of a growing team, you'll also have the opportunity to help improve workflows and contribute to the development of creative processes. A PORTFOLIO is required for this role. - Edit and retouch high-quality images using Adobe Photoshop, Adobe Lightroom, and Canva. - Interpret creative briefs and produce visually engaging images aligned with each client's personal brand and objectives. - Apply professional colour correction, lighting adjustments, skin retouching, and image enhancements while maintaining a natural appearance. - Collaborate closely with the Creative Director to present edits, discuss creative concepts, and incorporate feedback. - Experiment with creative editing styles and techniques to enhance the overall visual impact of imagery. - Help identify opportunities to improve editing workflows, processes, and standard operating procedures. - Maintain consistency, quality, and attention to detail across all visual assets. - Manage multiple editing projects while meeting agreed timelines and deadlines. Qualifications - Proven experience as a Photo Editor, Image Retoucher, or in a similar creative role. - Advanced proficiency in Adobe Photoshop and Adobe Lightroom. - Strong portfolio showcasing portrait, lifestyle, personal branding, or commercial photo editing work. - Experience using Canva for graphic design and image editing. - Excellent understanding of colour grading, composition, lighting, and visual storytelling. - Strong attention to detail with the ability to produce polished, high-quality work. - Ability to interpret creative direction while contributing original ideas and creative solutions. - Excellent communication and collaboration skills. - Highly organised with the ability to manage multiple projects and deadlines. Requirements - Experience with Luminar Neo. - Knowledge of Adobe Illustrator. - Basic video editing experience. - Experience editing personal branding, portrait, or commercial photography. - Previous experience working in a creative agency, photography studio, or start-up environment. Work Environment & Expectations While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. - Discipline and commitment to set working hours (strict shift times, not flexible). - Use of time tracking software during work hours. - Active participation in team and client calls with your camera ON. - Consistent availability and responsiveness throughout your shift. - Treating this as a long-term, full-time job—not a side gig or freelance task. Payroll is processed bi-monthly. We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you. Benefits - Monthly Salary: Php35,000 - Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month. - You will be paid extra for overtime and Philippines public holidays. - Probation: 6 months and after Probation 10 days annual leave credits, 5 days of sick leave. - HMO offered after 6-months probation. - Eligible for 13th Month Pay after 30 days. - Annual Salary Review. - Laptop provided after 30 days. - Permanent work-from-home role. You will have to use your own internet. - SHIFT TIMES: 6 AM to 3 PM Philippine time, Monday to Friday.