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Role Description The Business Development Representative is responsible for managing client relationships, providing exceptional customer service, and supporting sales initiatives. Success in this role is driven by the ability to build strong connections, identify growth opportunities, and maintain high levels of client satisfaction. This role requires a minimum of 5 years experience in high-performance sales and business development, with a demonstrated ability to proactively generate and close opportunities. Experience in using HubSpot is required. Responsibilities: - Contact and pursuit of both inbound and outbound leads to promote subscription to the Academy App - Development of a strategic partner channel to sell the Academy App - Outbound pursuit of new franchisee builders to join our Company - Following up on all leads multiple times by phone and email to ensure conversion rates are optimised - Be accountable for hitting targets and KPIs - Be proactive in designing and executing new business activities to ensure you can exceed your KPIs - Follow up and report on Builder engagement with all leads as assigned by the territory - Research markets in each coverage area to prospect and cold call - Compiling all sales data and notes in the CRM and maintaining a consistent and healthy pipeline - Process and file customer account documentation associated with the sales process - Build and maintain a relationship with builders and clients - Show initiative to constantly improve personal knowledge of all product lines - Communicates key information with all relevant stakeholders including both internal and external - Always maintain professional etiquette with internal and external stakeholders - Constantly work to improve business strategies and collaborate across the business, whilst negotiating and winning new business or generating warm leads to pass off - Collaborate with internal teams to ensure smooth and successful client onboarding and implementation of our products/services - Other tasks as required from time to time Qualifications - Minimum of 5 years experience in high-performance sales and business development, with a demonstrated ability to proactively generate and close opportunities - Excellent communication skills, both verbal and written - An effective use of all communication tools including video calls, softphone and email - Punctuality and professionalism in all client and team engagements - Strong interpersonal skills, with the ability to build rapport and establish long-term relationships with clients - A strong proactive and results-oriented mindset, with the ability to drive sales initiatives and exceed targets - Excellent organisational skills and attention to detail to effectively manage client relationships and sales activities - Ability to work collaboratively in a team environment and coordinate efforts with cross-functional teams - Strong problem-solving and negotiation skills - Customer-centric approach and dedication to delivering exceptional service - Bachelor’s Degree (+) - Experience in various software including HubSpot, Zoom, Microsoft Teams, Microsoft Office (Word, Excel, and PowerPoint) Requirements - Discipline and commitment to set working hours (strict shift times, not flexible) - Use of time tracking software during work hours - Active participation in team and client calls with your camera ON - Consistent availability and responsiveness throughout your shift - Treating this as a long-term, full-time job—not a side gig or freelance task Benefits - Monthly Salary: Php 35,000 - Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month - You will be paid extra for overtime and Philippines public holidays - Probation: 6 months and after Probation 10 days annual leave credits - 5 days of sick leave - HMO Offered after 6-month probation - 13th Month Pay after 30 days - Annual Salary Review - Laptop provided after 30 days - Permanent work-from-home role. You will have to use your own internet - SHIFT TIMES: 5:30AM to 2:30PM Philippine time, Monday to Friday

Role Description This is a remote position. We are seeking a proactive and organised Digital Marketing & Admin Assistant to support our growing business across administration, customer engagement, and digital marketing activities. This role combines administrative support with lead generation and outreach, helping drive business growth while ensuring the smooth day-to-day operation of our sales process. Key Responsibilities - Administration - Schedule product demonstrations and client meetings. - Manage Calendly bookings and appointment scheduling. - Generate and send invoices through Stripe. - Liaise with the software developer regarding client requests and updates. - Maintain accurate customer records and update internal systems. - Provide general administrative support as required. - Digital Marketing & Lead Generation - Conduct email outreach campaigns to prospective clients. - Create and schedule LinkedIn content. - Follow up with leads via email and phone. - Make occasional outbound calls to qualify prospects and schedule demonstrations. - Maintain and update prospect databases. - Utilize existing prospect lists and Apollo.io data for targeted outreach campaigns. - Assist with ongoing lead generation and business development initiatives. Requirements - Previous experience in administration, sales support, or digital marketing. - Excellent written and verbal English communication skills. - Strong organisational and time management abilities. - Experience with CRM (Go High Level, similar) systems and scheduling tools. - Familiarity with Calendly and Stripe is highly desirable. - Experience with LinkedIn marketing and email outreach. - Comfortable making outbound calls and following up with prospective clients. - Experience using Apollo.io or similar lead generation platforms is advantageous. - High attention to detail and ability to work independently. Work Environment & Expectations - This is a full-time role—not a freelance or flexible-hour arrangement. - You will be expected to work a fixed shift and maintain a high level of professionalism and accountability. - This role requires: - Discipline and commitment to set working hours (strict shift times, not flexible). - Use of time tracking software during work hours. - Active participation in team and client calls with your camera ON. - Consistent availability and responsiveness throughout your shift. - Treating this as a long-term, full-time job—not a side gig or freelance task. - Payroll is processed bi-monthly. Benefits - Monthly Salary: Php 35,000 - Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month. - You will be paid extra for overtime and Philippines public holidays. - Probation: 6 months, and after Probation: - 10 days annual leave credits. - 5 days of sick leave. - HMO offered after 6-months probation. - Eligible for 13th Month Pay after 30 days. - Annual Salary Review. - Laptop provided after 30 days. - Permanent work-from-home role. You will have to use your own internet. - SHIFT TIMES: 6:30 AM to 3:30 PM Philippine time, Monday to Friday.

Role Description This is a remote position. We are seeking an experienced and commercially minded Senior Australian Financial Accountant to take ownership of our finance function's core accounting processes. This is a hands-on role suited to someone with deep technical accounting expertise who can operate independently with minimal supervision. The successful candidate will: - Own the general ledger - Lead the month-end close process - Maintain the integrity of the balance sheet - Support external audits - Play a key role in ensuring the accuracy and reliability of our financial reporting This is an excellent opportunity for someone who enjoys taking responsibility, improving processes, and acting as a senior member of a finance team. Key Responsibilities - Take full ownership of the General Ledger, ensuring accuracy and integrity at all times. - Lead the month-end close process from start to finish, delivering accurate and timely financial results. - Prepare, review and maintain all balance sheet reconciliations, ensuring outstanding items are investigated and resolved promptly. - Supervise the accurate posting of daily journals within Xero. - Review financial transactions to ensure compliance with accounting standards and company policies. - Ensure revenue is recognised appropriately in accordance with IFRS 15. - Identify opportunities to improve financial controls and month-end processes. - Assist with technical accounting matters and provide guidance to the wider finance team where required. - Support the Finance Manager/CFO with ad hoc financial analysis and projects. - Help drive best practice across the finance function. The ideal person will: - Require little to no day-to-day guidance. - Be technically strong with excellent accounting judgement. - Take accountability for delivering an accurate and timely month-end close. - Have a proactive mindset and naturally identify process improvements. - Be highly organized and comfortable managing multiple priorities. - Thrive in a remote working environment with strong self-discipline. - Be someone the wider finance team can rely on as a technical expert. Qualifications - Bachelor’s Degree holder and Philippine CPA qualified. - At least 5 years' post-qualification experience in financial accounting, including solid Australian and local or international accounting experience. - Strong experience managing a full month-end close process. - Excellent knowledge of General Ledger management and balance sheet reconciliations. - Strong technical accounting knowledge with the ability to work independently. - Experience supporting external audits. - Advanced Microsoft Excel skills. - Experience using Xero. - Strong understanding and practical application of IFRS 15 Revenue Recognition. - Exceptional attention to detail with a proactive approach to problem solving. - Excellent communication skills and the confidence to take ownership of accounting processes. Requirements - Big 4 accounting firm experience. - Experience transitioning from public practice into industry. - Experience in the events industry or in businesses with complex subscription-based revenue recognition. - Experience improving accounting processes and financial controls. - Experience managing or mentoring junior finance staff. Benefits - Monthly Salary: PHP 58,000 - Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month - You will be paid extra for overtime and Philippines public holidays - Probation: 6 months and after Probation 10 days annual leave credits - 5 days of sick leave - HMO Offered after 6-month probation - 13th Month Pay after 30 days - Annual Salary Review - Laptop provided after 30 days - Permanent work-from-home role. You will have to use your own internet - SHIFT TIMES: 6:00 AM to 3:00 PM Philippine time, Monday to Friday

Role Description This is a remote position. We are seeking a highly experienced, detail-obsessed Senior Bookkeeper to take full ownership of day-to-day financial operations for an Australian-based business. This is not a basic data-entry role. You will operate at the level of a junior accountant — responsible for maintaining clean, accurate financials, ensuring compliance with Australian tax obligations, and producing reliable reporting that supports decision-making. You will be expected to work autonomously, identify issues proactively, and maintain a high standard of financial integrity. Key Responsibilities - End-to-End Bookkeeping - Maintain accurate and up-to-date financial records in Xero - Bank, credit card, and payment gateway reconciliations - Journal entries, accruals, prepayments, and adjustments - Month-end and year-end close processes - Australian Compliance & Tax Support - Prepare and manage BAS submissions (GST) - Handle PAYG withholding and reporting - Manage Superannuation obligations - Ensure compliance with Australian accounting and tax requirements - Payroll (Australian Context) - End-to-end payroll processing for Australian employees - Award interpretation (if applicable), leave tracking, and compliance - Superannuation calculations and submissions - STP (Single Touch Payroll) reporting - Accounts Payable & Receivable - Supplier invoice processing and payment scheduling - Customer invoicing and collections tracking - Cash flow awareness and reporting - Import / Export & Multi-Currency - Manage transactions involving international suppliers - Handle multi-currency accounting in Xero - Record landed costs, duties, freight, and import-related expenses accurately - Understand GST and tax implications of imports and exports - Reporting & Analysis - Prepare monthly financial reports (P&L, Balance Sheet, Cash Flow) - Identify discrepancies, trends, and anomalies - Support budgeting and forecasting with accurate data - Provide insights, not just numbers - Process Improvement - Identify inefficiencies and improve financial workflows - Maintain clean, audit-ready books at all times - Implement controls to reduce errors and risk Qualifications - Minimum 5+ years of bookkeeping experience - Proven experience working with Australian businesses - Demonstrated ownership of full bookkeeping function (not just AP/AR) - Advanced proficiency in Xero (not basic use) - Strong understanding of integrations, reconciliations, and reporting - Experience of BAS / GST, PAYG withholding, Superannuation, STP payroll reporting - Hands-on experience running payroll for an Australian company - Experience handling international suppliers and multi-currency transactions - Strong Excel / Google Sheets capability (data analysis, formulas, reconciliation work) - High level of numerical accuracy Requirements - Experience in manufacturing or inventory-based businesses (nice to have) - Experience with eCommerce (e.g. Shopify) (nice to have) - Exposure to inventory and COGS tracking (nice to have) Benefits - Monthly Salary: Php 58,000 - Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month - You will be paid extra for overtime and Philippines public holidays - Probation: 6 months and after Probation 10 days annual leave credits, 5 days of sick leave - HMO offered after 6-months probation - Eligible for 13th Month Pay after 30 days - Annual Salary Review - Laptop provided after 30 days - Permanent work-from-home role. You will have to use your own internet. - SHIFT TIMES: 6:00 AM to 3:00 PM Philippine time, Monday to Friday.

Role Description This is a remote position. SHIFT TIMES: 9 AM to 6 PM Philippine time, Monday to Friday, with possibility of covering UK and US shifts as required. Public Holidays may also be on-call, as required. As a Cloud Support Engineer, you’ll provide hands-on technical support in a healthcare environment, working closely with experienced engineers to build skills across cloud platforms, networking, and enterprise IT support. This is a remote role with rotating shifts to support UK and Australian operations, including scheduled weekends and public holidays. Key Responsibilities - Provide first and second-level IT support via phone, email, and remote tools - Troubleshoot and resolve technical issues, escalating complex cases when required - Monitor and support cloud infrastructure, backups, and system performance - Assist with basic network configurations (VPNs, VLANs, routing) - Support telephony systems and IT equipment deployments - Perform system updates, patching, and basic security monitoring - Maintain clear documentation and contribute to process improvements - Work alongside senior engineers on projects and ongoing learning initiatives Qualifications - 1–3 years’ experience in an MSP or IT support environment is strictly required - Relevant IT qualification or hands-on support experience - Basic knowledge of networking (TCP/IP, DNS, DHCP) and Windows environments - Strong communication and customer service skills - Eagerness to learn, problem-solve, and work in a fast-paced environment - Ability to work independently and as part of a team - Flexible availability for rotating shifts, weekends, and public holidays Requirements - First and second-level technical support experience - Problem-solving and analytical thinking - Time management and organisational skills - Basic cloud platform exposure (monitoring, backups, infrastructure support) - Familiarity with remote support tools - Documentation and process-following skills - Team collaboration and adaptability in a fast-paced environment Nice to Have (Not Non-Negotiable) - Knowledge of VLANs, VPNs, routing, and firewalls - Experience with virtualization (VMware, Hyper-V) - Exposure to Linux environments - Relevant IT certifications (CompTIA, Microsoft, Cisco) Work Environment & Expectations While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. - Discipline and commitment to set working hours (strict shift times, not flexible) - Use of time tracking software during work hours - Active participation in team and client calls with your camera ON - Consistent availability and responsiveness throughout your shift - Treating this as a long-term, full-time job—not a side gig or freelance task Payroll is processed bi-monthly. We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you. Benefits - Monthly Salary: Php45,000 - Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month - You will be paid extra for overtime and Philippine public holidays - Probation: 6 months and after Probation 10 days annual leave credits, 5 days of sick leave - HMO offered after 6-month probation - Eligible for 13th Month Pay after 30 days - Annual Salary Review - Laptop provided after 30 days - Permanent work-from-home role. You will have to use your own internet. - SHIFT TIMES: 9 AM to 6 PM Philippine time, Monday to Friday, with possibility of covering UK and US shifts as required. Public Holidays may also be on-call, as required.

Role Description This is a remote position. We are looking for a highly organised and proactive Operations & Admin Assistant to support the day-to-day operations of a busy Australian electrical services business. This is a full-time, work-from-home role for a Philippines-based professional with strong experience in administration, customer service, scheduling, and invoicing. You will play a key role in managing job administration, coordinating technician schedules, following up on quotes and invoices, and providing exceptional support to customers and the internal team. Previous experience using simPRO or a similar job management system is highly preferred. Key Responsibilities - Answer incoming calls and provide professional customer support when required. - Monitor and manage shared email inboxes, enquiries, and job-related communications. - Follow up on outstanding quotes to help convert them into confirmed bookings. - Follow up on overdue invoices in a professional and timely manner. - Prepare and issue invoices and create work orders for completed jobs. - Coordinate technician schedules, job bookings, and dispatch using simPRO. - Prepare reports and assist with job documentation and compliance requirements. - Order and track materials, supplies, and equipment from suppliers. - Monitor stock deliveries and follow up on delayed orders or returns. - Maintain accurate job records and support the smooth day-to-day operation of the business. Qualifications - Minimum 2–3 years of experience as an Admin Assistant supporting an Australian trade, electrical, construction, or similar service-based business. - Previous experience using simPRO or a similar job management software is highly preferred. - Strong administrative, scheduling, and customer service experience. - Excellent written and spoken English with a professional phone manner. - Confident communicating with customers, suppliers, and internal teams. - Highly organised with strong attention to detail and the ability to manage multiple tasks. - Experience following up on quotes and outstanding invoices is an advantage. Requirements - Discipline and commitment to set working hours (strict shift times, not flexible). - Use of time tracking software during work hours. - Active participation in team and client calls with your camera ON. - Consistent availability and responsiveness throughout your shift. - Treating this as a long-term, full-time job—not a side gig or freelance task. Benefits - Monthly Salary: Php35,000. - Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month. - You will be paid extra for overtime and Philippines public holidays. - Probation: 6 months and after Probation 10 days annual leave credits, 5 days of sick leave. - HMO offered after 6-months probation. - Eligible for 13th Month Pay after 30 days. - Annual Salary Review. - Laptop provided after 30 days. - Permanent work-from-home role. You will have to use your own internet. - SHIFT TIMES: 7 AM to 4 PM Philippine time, Monday to Friday.

Role Description This is a remote position. We are seeking a proactive and detail-oriented Conveyancing & Admin Assistant to support our legal team with Queensland conveyancing matters while also providing phone coverage and general administrative assistance. This role is ideal for someone with foundational conveyancing experience who is eager to grow their knowledge and contribute to a busy practice. Reports directly to the Practice Manager or designated supervisor. Key Responsibilities - Conveyancing Support - Open and manage new conveyancing files and matters. - Monitor critical dates and ensure key milestones are met. - Prepare settlement statements and other conveyancing documentation. - Assist with routine conveyancing tasks throughout the transaction process. - Maintain accurate and up-to-date file records. - Liaise with clients, solicitors, and relevant third parties as required. - Support the conveyancing team with administrative and compliance-related tasks. - Phone Coverage & Client Support - Answer incoming phone calls professionally and promptly. - Take accurate messages and ensure they are relayed to the appropriate team members. - Provide a positive first point of contact for clients and stakeholders. - Assist with general client enquiries where appropriate. - Administrative Support - Assist with basic invoicing and payment follow-up tasks. - Maintain databases, records, and internal systems. - Provide general administrative support to the wider team as required. Requirements - Minimum six months' experience in conveyancing. - Understanding of the conveyancing process and key transaction stages. - Strong attention to detail and organisational skills. - Excellent written and verbal communication skills. - Ability to manage deadlines and prioritise workload effectively. - Professional telephone manner. - Proficiency with Microsoft Office (Word) and legal practice management systems such as LEAP, PEXA or Smokeball. - Ability to work independently while collaborating with a remote team. Preferred Attributes - Familiarity with Queensland conveyancing procedures. - Strong problem-solving skills and attention to detail. - Reliable, proactive, and eager to learn. - Comfortable handling multiple tasks in a fast-paced environment. Work Environment & Expectations While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. - Discipline and commitment to set working hours (strict shift times, not flexible). - Use of time tracking software during work hours. - Active participation in team and client calls with your camera ON. - Consistent availability and responsiveness throughout your shift. - Treating this as a long-term, full-time job—not a side gig or freelance task. Payroll is processed bi-monthly. We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you. Benefits - Monthly Salary: Php 58,000 - Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month. - You will be paid extra for overtime and Philippines public holidays. - Probation: 6 months and after Probation 10 days annual leave credits, 5 days of sick leave. - HMO offered after 6-months probation. - Eligible for 13th Month Pay after 30 days. - Annual Salary Review. - Laptop provided after 30 days. - Permanent work-from-home role. You will have to use your own internet. - SHIFT TIMES: 6:30 AM to 3:30 PM Philippine time, Monday to Friday.

Role Description We're looking for a highly organised and proactive Construction Admin Assistant to support a busy construction team based in New Zealand. This is a great opportunity for someone with construction administration experience who enjoys working in a fast-paced environment, managing multiple tasks, and ensuring projects run smoothly. You'll play an important role in supporting project delivery, maintaining accurate records, coordinating documentation, and assisting with day-to-day administrative and operational tasks. Key Responsibilities - Maintain accurate project records and perform data entry - Set up and manage jobs within internal systems - Process invoices, purchase orders, supplier documents, and project costs - Prepare proposals, work orders, variations, and project documentation - Manage warranties, permits, compliance documents, and site paperwork - Coordinate calendars, meetings, emails, and project schedules - Liaise with suppliers, contractors, clients, and internal teams - Monitor project timelines and follow up on outstanding tasks - Prepare reports, spreadsheets, and project updates - Assist with document control, filing, and maintaining standard operating procedures (SOPs) - Draft professional emails, letters, and other business documents - Create social media content and assist with AI workflow development - Provide general administrative support to the construction and operations teams Requirements - Minimum of 3 years of experience in Administration or Construction Administration - Experience working with Australian or New Zealand clients in the construction industry (preferred) - Experience using construction management platforms such as SimPRO, Procore, Buildertrend, Aconex, Monday.com, or similar (preferred) - A degree qualification (preferred) - Experience using CRM and construction management software - Familiarity with AI tools and workflow automation (preferred) - Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Excellent written and verbal communication skills - Strong organisational, time management, and multitasking abilities - High attention to detail and accuracy - A proactive attitude with the ability to work independently - Strong customer service and stakeholder management skills - A positive attitude and willingness to learn and grow Benefits - Monthly Salary: PHP 45,000 - Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month - You will be paid extra for overtime and Philippines public holidays - Probation: 6 months, and after Probation - 10 days of annual leave credits - 5 days of sick leave - HMO offered after 6-month probation - 13th Month Pay after 30 days - Annual Salary Review - Laptop provided after 30 days - Permanent work-from-home role. You will have to use your own internet. - SHIFT: 5 AM to 2 PM Philippine time, Monday to Friday

Role Description This is a remote position. We are looking for a highly organized and detail-oriented Project Coordinator to support our team with administrative and project coordination tasks. While the role will initially focus on administration, the successful candidate will be trained to take on full Project Management responsibilities over time. This is an excellent opportunity for someone who thrives in a fast-paced, virtual environment and is eager to grow into a Project Manager role. - Provide administrative support, including calendar management, email correspondence, data entry, document organization, and research. - Coordinate multiple projects while ensuring deadlines and priorities are met. - Maintain accurate project records and documentation with a high level of attention to detail. - Communicate effectively with clients and internal stakeholders to ensure smooth project delivery. - Identify opportunities to improve workflows and implement more efficient processes. - Assist with project coordination and other ad hoc tasks as required. Qualifications - Minimum of 2 years of experience in project coordination, administration, or a similar role. - Highly organized with the ability to manage multiple projects simultaneously. - Extremely detail-oriented and committed to delivering accurate work. - Strong computer skills with the ability to quickly learn and adapt to new software and systems. - Excellent verbal and written communication skills. - Strong time management, problem-solving, and critical thinking skills. - Proficient in Microsoft Excel, CRM platforms, and cloud-based applications. - Excellent interpersonal skills and the ability to work effectively in a remote environment. - Bachelor's degree is preferred. - Experience in an art consulting firm or a related industry is an advantage. Requirements - Experience in project management or project coordination. - PMP certification. - Background in interior design. - Experience in procurement or purchasing. - Proven ability to prioritize tasks, communicate effectively, and solve problems in a fast-paced, virtual work environment. Work Environment & Expectations While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. - Discipline and commitment to set working hours (strict shift times, not flexible). - Use of time tracking software during work hours. - Active participation in team and client calls with your camera ON. - Consistent availability and responsiveness throughout your shift. - Treating this as a long-term, full-time job—not a side gig or freelance task. Payroll is processed bi-monthly. We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you. Benefits - Monthly Salary: Php 35,000 - Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month. - You will be paid extra for overtime and Philippines public holidays. - Probation: 6 months and after Probation, 10 days annual leave credits, 5 days of sick leave. - HMO offered after 6-months probation. - Eligible for 13th Month Pay after 30 days. - Annual Salary Review. - Laptop provided after 30 days. - Permanent work-from-home role. You will have to use your own internet. - SHIFT TIMES: 9:00 PM to 6:00 AM Philippine time, Monday to Friday.

Role Description This is a remote position. We are seeking an enthusiastic Executive Assistant to join our dynamic team. This role serves as a vital enabler and supporter to our entrepreneurial Director, who manages diverse client portfolios. The ideal candidate will possess a growth mindset, thrive in a fast-paced environment, and demonstrate exceptional attention to detail. Key Responsibilities: - Administration - Phone Management - Professionally answer incoming calls and act as the first point of contact for clients and partners. - Confidently switch between different business names when answering calls for multiple clients. - Make outbound calls when needed and communicate clearly to resolve enquiries and issues. - Email Management - Manage and monitor 6–7+ shared inboxes, responding to emails promptly and professionally. - Seamlessly switch between multiple client mailboxes while maintaining accuracy and consistency. - Write clear, professional emails on behalf of the Director with exceptional attention to detail. - Executive Support - Provide end-to-end administrative support to the CEO, including email management, calendar scheduling, and travel coordination. - Prepare meeting agendas, take accurate meeting minutes, and create proposals and quotes with strong attention to detail. - Organize and coordinate Zoom and Microsoft Teams meetings and webinars. - Business Operations - Bookkeeping - Using Xero Accounting Software and/or MYOB Software, manage accounts payable and accounts receivable. - CRM Management & Membership Onboarding - Update client databases and create new member records accurately. - Send welcome emails, login details, and membership invoices to new members. - Manage records across multiple clients while maintaining a high level of accuracy and attention to detail. - Social Media, Marketing & Website Management - Manage social media accounts using Hootsuite, including content scheduling and audience engagement. - Update and maintain company websites through WordPress and other platforms by uploading content, creating pages, and keeping information current (no coding required). - Create and send email campaigns, newsletters, membership updates, and renewal reminders using Mailchimp. - Produce professional, error-free communications with excellent grammar, spelling, and punctuation. - Design social media graphics, marketing materials, flyers, presentations, and PowerPoint slides using Canva. - Event Administration - Manage event registrations, RSVPs, and dietary requirements. - Coordinate event logistics with the Events Manager and Director. - Send delegate confirmations, participation certificates, and speaker communications. - Provide end-to-end administrative support for events, including sponsorship, exhibition, and general event coordination. Qualifications - Previous experience in a similar role, preferably supporting an Australian-based business. - Excellent written and verbal communication skills with the ability to adapt to different audiences. - Strong writing, grammar, and proofreading skills, with minimal reliance on AI tools. - Experience using Hootsuite, Mailchimp, and WordPress is a bonus. - Highly organised with the ability to manage multiple tasks and priorities. - Proficient in Microsoft Excel, including reporting and dashboards; data scraping experience is an advantage. - Has experience using any CRM, Zoom, MS Teams, Canva, and PowerPoint. - Exceptional attention to detail and commitment to producing accurate, high-quality work. - Proactive, positive, adaptable, and eager to learn and grow. Requirements - Discipline and commitment to set working hours (strict shift times, not flexible). - Use of time tracking software during work hours. - Active participation in team and client calls with your camera ON. - Consistent availability and responsiveness throughout your shift. - Treating this as a long-term, full-time job—not a side gig or freelance task. Benefits - Monthly Salary: PHP 35,000. - Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month. - You will be paid extra for overtime and Philippines public holidays. - Probation: 6 months and after Probation - 10 days annual leave credits. - 5 days of sick leave. - HMO offered after 6-month probation. - 13th Month Pay after 30 days. - Annual Salary Review. - Laptop provided after 30 days. - Permanent work-from-home role. You will have to use your own internet. - SHIFT TIMES: 6:30 AM to 3:30 PM Philippine time, Monday to Friday.