Team Velocity is an automotive retailer providing digital marketing, advertising, and data analytics services to improve client sales and automotive service pro
Website Performance Manager
Location
Nevada
Posted
1 day ago
Salary
$65K - $80K / year
Seniority
Mid Level
Job Description
Website Performance Manager
Team Velocity Marketing
• Build and maintain relationships with a portfolio of clients • Ensure customers needs are the driving force behind every priority, decision, and activity • Responsible for a full and/or complex account load • Speak with customers to understand and articulate user problems that Team Velocity is uniquely positioned to solve • Triaging and prioritizing bugs and issues • Execute monthly reporting with your customer to ensure a healthy and satisfied relationship • Reporting capabilities include, KPIs (engagement rates, lead submissions, and behavior), Google Analytics, Search Engine Optimization • Assess, prioritize, and present new feature requests received from your customers to leadership • Communicate priorities, timelines and deadlines to the customer demonstrating responsiveness • Leverage Salesforce to create product backlogs, track cases, and monitor team efficiency • Work with your Customer Success counterparts to drive portfolio application growth • Responsible for external client retention by working independently to effectively managing the progress and results of all accounts assigned within their portfolio • Collaborate with inter-departmental divisions (digital, creative services, etc.) • Provide recommendations regarding site performance and enhancements
Job Requirements
- BS/BA in related discipline OR an equivalent combination of education and work experience
- A minimum of 2-3 years' progressive and successful experience in retail automotive digital strategy, automotive agency and/or automotive retail management experience
- Demonstrated understanding of dealership operations
- Proven experience and demonstrated ability to effectively work with all levels within the dealership, required
- Demonstrated working knowledge of digital marketing strategy for websites and advertising (SEM, display, SEO, Google Ads, Bing, etc.), required
- Google certifications (Ads, Analytics, Video, Mobile, etc.)
- Demonstrated written, verbal, and phone communication, and interpersonal skills
- Demonstrated customer service skills and outstanding relationship management capabilities
- Highly motivated self-starter capable of working in a team environment
- Personal qualities and style requirements include possessing high energy, enthusiasm, resilience, determination, proactiveness, relentlessness and being highly driven
- Demonstrated knowledge in using Salesforce
- Proficient with MS Office Word, Excel & PowerPoint
- Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics
- Solid analytical skills and data-driven thinking
- Possess the skills and ability to work independently
Benefits
- up to $15K in annual bonus/commission opportunities
- medical
- dental
- vision
- 401(k)/matching
- paid vacation
- wellness
- more
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