• Lead the growth strategy for analytical environmental testing services, identifying opportunities to diversify and expand the service portfolio. • Take ownership of financial performance, including revenue, margin, cost control, capacity planning and return on investment for new initiatives. • Provide senior technical and analytical leadership across existing services while supporting method development, validation and commercialisation of new capabilities. • Build, lead and develop high-performing teams, ensuring the right structure, skills and succession plans are in place to support long-term growth. • Partner with commercial, operational, industrial and environmental teams to deliver joined-up solutions for customers across sectors. • Oversee accredited systems, regulatory compliance, quality standards and safe working practices across analytical services. • Monitor market trends, customer requirements and innovation opportunities to ensure services remain relevant, competitive and commercially successful. • Represent analytical services internally and externally, including client meetings, presentations and collaboration across the wider SGS network.

• Act as the primary client interface, delivering clear, executive-level cost reporting, variance analysis, and strategic commercial guidance. • Lead cost planning, estimating, and financial governance across the full project lifecycle, including preparing and presenting detailed cost plans, forecasts, and cash flow projections. • Oversee project cost control processes, including managing change orders, valuations, contractor applications, and final account negotiations with a defensible, auditable approach. • Review contractor and subcontractor pricing, lead commercial negotiations, and ensure accuracy and alignment of project cost data. • Participate in design development, providing commercial input into design optioneering, value engineering, and engineering prioritization based on cost impact. • Coordinate and consolidate cost information from multiple sources, including contractors, consultants, and suppliers, to support informed decision-making. • Manage post-contract cost variances, change control processes, and contingency tracking to ensure effective project delivery. • Prepare monthly cost reports, funding updates, and executive summaries for client presentation. • Lead and contribute to the development of Turner & Townsend’s internal benchmarking strategy, including compiling built cost data and establishing consistent cost baselines across programs. • Track market trends (labor, materials, and economic conditions) and apply insights to forecasting and risk mitigation. • Drive the use of digital cost management and benchmarking tools to standardize data, improve reporting, and enhance delivery efficiency. • Oversee remote delivery teams, ensuring consistent execution of best practices, governance standards, and company methodologies. • Mentor and support junior team members, fostering a collaborative, high-performance culture. • Contribute to the development and implementation of internal business management systems and delivery frameworks. • Support financial management activities, including fee tracking, resource forecasting, and margin reporting.

• Manage client operations and build necessary infrastructure • Design systems and ensure team accountability • Audit existing client workflows for improvements • Maintain and optimize project management and communication tools • Serve as operational point of contact between clients, teams, and vendors • Resolve operational challenges and course-correct when necessary • Coordinate complex scheduling and project timelines

Role Description We are seeking an experienced Engagement Manager – Pharma Consulting to lead client engagements, manage strategic delivery, and build trusted relationships with senior stakeholders across the pharmaceutical and life sciences industry. This role is ideal for professionals who combine strong analytical consulting expertise with exceptional client management and storytelling skills. You will take ownership of transforming complex business challenges into actionable strategies, delivering executive-ready insights, and leading cross-functional teams to ensure high-quality outcomes. Working closely with analysts, designers, and consulting teams, you will oversee project execution from discovery through delivery while ensuring exceptional client satisfaction. The role requires expertise in the US pharmaceutical commercial landscape, outstanding communication abilities, and a proactive, AI-enabled approach to consulting and project management. - Serve as the primary point of contact for client engagements, managing relationships, expectations, scope, and overall customer satisfaction throughout the project lifecycle. - Develop compelling, answer-first business narratives by translating complex commercial challenges into structured, executive-level presentations and strategic recommendations. - Establish high standards for presentation quality by guiding the development of visually impactful, consulting-grade deliverables and providing clear direction to design teams. - Translate business requirements into structured project plans, defining analytical needs, deliverables, timelines, and success criteria for delivery teams. - Lead and coordinate cross-functional teams, including analysts, designers, and project contributors, ensuring seamless collaboration and timely project execution. - Facilitate client meetings, business reviews, workshops, and executive presentations while confidently addressing questions, feedback, and evolving business needs. - Review analytical outputs, challenge assumptions, and ensure insights are commercially relevant, actionable, and aligned with client objectives. - Leverage AI tools to enhance research, content development, data synthesis, presentation creation, and overall consulting productivity while promoting AI adoption across the team. - Drive continuous process improvement, delivery excellence, and operational efficiency across multiple concurrent engagements. - Support long-term account growth by identifying opportunities for expanded engagement, stronger client partnerships, and strategic consulting initiatives. Qualifications - 7–8 years of experience in pharmaceutical consulting, life sciences consulting, or advanced commercial analytics with significant client-facing responsibilities. - Strong understanding of the US pharmaceutical commercial model, including launch strategy, patient journey, market access, brand performance, HCP targeting, forecasting, and competitive intelligence. - Demonstrated ability to develop executive-level presentations with compelling business narratives and high-quality consulting visuals. - Proven experience managing client relationships, leading stakeholder discussions, and delivering strategic consulting engagements. - Strong project management skills with the ability to coordinate multiple workstreams, prioritize competing deadlines, and lead cross-functional teams. - Excellent analytical thinking, business problem-solving, and the ability to convert complex analyses into actionable recommendations. - Experience working with pharmaceutical commercial datasets such as IQVIA, claims data, prescription data, specialty pharmacy, or similar healthcare data sources is an advantage. - Familiarity with one or more therapeutic areas such as oncology, immunology, rare diseases, or specialty care is desirable. - Comfortable working across global time zones and collaborating with international stakeholders. - A proactive, AI-enabled consulting mindset with experience using AI tools to improve research, analysis, content creation, and delivery quality while maintaining high professional standards. Requirements - Experience: 5+ yrs - Location: Remote (India) - Job Type: Full-time - Salary range: Rs 4000000 - Rs 6000000 (i.e. INR 40-60 LPA)