• Set the editorial direction for motorcycle coverage • Guide a team of writers • Ensure published content meets high standards • Combine hands-on writing and editing with team leadership

• Embed in underperforming stores to diagnose root causes and build effective, sustainable action plans that grow Used Vehicle Volume, Gross Profit and PVR. • Work one-on-one with Sales Managers to coach, train, and execute sales processes, developing them as stronger leaders, managers, and coaches. • Analyze traffic funnel metrics across the group to identify and capture conversion opportunities from lead to appointment to show to sale. • Drive purchase conversion of consumers looking to sell their vehicle, ensuring call-center-generated appointments handed off to the stores are finalized into completed purchases that fuel used vehicle volume. • Teach dealership teams how to implement new processes that connect centralized and digital customer interactions—phone, eCommerce, BDC, and WBYC—to the in-store experience, ensuring a seamless handoff from call-center appointment to finalized in-store transaction. • Partner with eCommerce teams to maximize results through proper staffing, management, and process execution. • Leverage CRM, reporting dashboards, and dealership technology to surface insights and drive adoption of digital retailing tools. • Roll out and scale new sales processes and initiatives, establishing best practices across the group. • Conduct in-store visits and market meetings to share results, workshop opportunities, and develop best practices. • Provide feedback to leadership on store performance, opportunities for improvement, and concerns. • Moderate travel required (50%).

• Support the Bariatric Surgery Department by collecting and submitting reliable data to the American College of Surgeons Bariatric Data Registry Platform. • Identify opportunities for clinical quality improvement and ensure the ongoing evaluation of clinical outcomes for the department. • Establish effective working relationships with members of the hospital community. • Responsible for accurate and timely data entry into the Bariatric Program's database. • Collect follow-up data at 30 days, 6 months, one year and annually thereafter. • Develop educational materials and deliver presentations on the Bariatric Data Registry Platform.

Role Description As a Remote Process Improvement Specialist, you will be responsible for identifying and implementing process improvement initiatives across all departments and projects within the company. You will work closely with our team members to analyze current processes, identify areas for improvement, and develop and implement solutions to increase efficiency and effectiveness. - Conduct thorough analysis of current processes and procedures to identify areas for improvement - Collaborate with team members to gather feedback and insights on current processes - Develop and implement process improvement strategies and initiatives - Monitor and track the progress of process improvement projects, and provide regular updates to management - Communicate changes and updates to team members and provide training and support as needed - Continuously evaluate and improve processes to ensure maximum efficiency and effectiveness - Stay updated on industry best practices and technologies to incorporate into our processes Qualifications - Bachelor's degree in Business Administration, Engineering, or a related field - Minimum of 3 years of experience in process improvement or a similar role - Strong analytical and problem-solving skills - Excellent communication and interpersonal skills - Ability to work independently and in a team environment - Proficiency in project management and process improvement methodologies - Experience with process mapping and documentation - Knowledge of engineering or consulting industries is a plus Benefits - Competitive salary and benefits package - Opportunities for professional growth and development - Flexibility to work from anywhere as a remote employee - Support of a dedicated team