Role Description At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. Experience - 0 - 5 years of experience in the analytical field. - Any experience in business development or key account management within the pharmaceutical, biotech, or CRO industry is an added advantage. Key Responsibilities - Sales & Revenue: - Responsible for regional sales & revenue targets. - Achieving revenue targets and KPIs. - Business Development: - Identify and pursue new business opportunities (Leads / Enquiries). - Conduct market research to understand regional trends, customer needs, and competitive landscape. - Build and maintain strong relationships with prospective and existing clients. - Serve as the primary point of contact for regional clients, ensuring high levels of satisfaction and experience. - Conduct client meetings, presentations, and site visits to promote services. - Prepare compelling proposals/quotations, client submission, negotiation, and securing projects. - Sales Performance & Reporting: - Prepare and present weekly, monthly, and quarterly reports. - Presentations for internal reviews and leadership meetings. - Analyze sales data to identify trends, gaps, and opportunities for improvement. - Cross-Functional Collaboration: - Work closely with technical, project management, and operations teams to ensure client requirements are met. - Facilitating client – internal team communications. - Account Receivables: - Liaising with AR team and client for account receivables and ensuring on-time receivables collection. - Cross Selling: - Promotion & sales of ALS other vertical services. Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. - At ALS, you’ll be supported to develop new skills and reach your full potential. - We invest in our people with programs and opportunities that help you build a diverse career with us. - We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. - ALS also welcomes applications from people with all levels of ability. - Reasonable adjustments to support candidates throughout the recruitment process are available upon request. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to Apply Please apply online and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.

Role Description Rockstar is seeking a detail-oriented and experienced Insurance Verification & Authorization Specialist to support U.S.-based healthcare practices on a full-time remote basis. This is a specialized back-office role built for professionals who thrive on accuracy, process, and follow-through — and who understand that getting insurance right the first time directly protects patients and practices alike. In this role, you will be the primary owner of insurance verification and prior authorization workflows, working closely with front office schedulers, billing teams, and clinical staff to ensure every patient is properly verified and authorized before their appointment. You will communicate regularly with insurance payers, maintain accurate records in the client's EMR system, and help prevent billing delays, denials, and revenue loss. Key Responsibilities - Insurance Verification & Eligibility - Verify patient insurance eligibility and benefits prior to all scheduled appointments - Confirm coverage details including co-pays, co-insurance, deductibles, out-of-pocket maximums, and coverage limitations - Identify and document patient financial responsibility at least 24 hours before patient arrival - Update patient files and EMR records with accurate, complete insurance and eligibility information - Communicate verification results clearly to clinical and administrative staff - Handle a broad range of insurance types including commercial plans, Medicare, Medicaid, workers' compensation, and auto claims - Prior Authorization & Authorization Management - Obtain prior authorizations for procedures, therapy visits, and services as required by insurance plans - Submit authorization requests via phone, payer portals, and electronic systems in a timely manner - Track authorization approvals, denials, pending requests, and expiration dates in an organized manner - Follow up proactively on pending authorizations to prevent gaps in care or appointment cancellations - Renew authorizations as ongoing treatment requires and maintain complete records of all authorization activity - Escalate unresolved authorization issues to the appropriate internal team member promptly - Payer Communication & Issue Resolution - Liaise directly with insurance companies via phone and payer portals to clarify coverage, resolve discrepancies, and obtain benefit details - Assist patients and clinical staff with insurance-related questions and benefit explanations - Identify and help prevent claim rejections caused by inaccurate or incomplete insurance information - Assist billing teams with insurance-related documentation, claim support, and records retrieval as needed - Documentation & Administrative Support - Maintain accurate, organized electronic patient records and insurance documentation in the EMR - Type, upload, and manage patient forms and insurance-related documents - Process and organize incoming faxes, referrals, and payer correspondence - Generate basic reports and tracking logs to support verification workflow oversight - Maintain strict HIPAA compliance and patient confidentiality at all times - Participate in team meetings, training sessions, and check-ins as required by the client Qualifications - 2+ years of experience in medical insurance verification, prior authorization, or a related healthcare administrative role - Strong working knowledge of insurance terminology, benefit structures, eligibility processes, and payer requirements - Proven ability to interpret and communicate benefit details accurately to both clinical staff and patients - Experience working directly with insurance companies via phone and online payer portals - High attention to detail and a track record of accuracy in data entry and documentation - Excellent written and verbal English communication skills — clear phone communication is essential - Strong organizational skills with the ability to manage high volumes of verifications and authorizations simultaneously - Ability to work independently, meet daily targets, and maintain consistent communication with client teams - Reliable home office setup with a stable internet connection suitable for HIPAA-compliant remote work Benefits - Competitive salary commensurate with experience - Opportunities for professional development and long-term career growth - Work within a dynamic, collaborative, and supportive team environment - Stable, full-time remote employment with U.S.-based healthcare clients - Make a meaningful impact by ensuring patients receive the care they need without insurance barriers

• Coordinate daily marketing activities across multiple brands. • Assist with the execution of marketing campaigns and promotional initiatives. • Organize and maintain marketing assets, creative files, and digital content libraries. • Coordinate creative requests and communicate project updates with internal stakeholders. • Ensure marketing deliverables are completed according to schedule. • Assist with managing company's social media accounts. • Maintain and organize social media content calendars. • Schedule and publish approved content across various social platforms. • Monitor social media activity and assist with basic engagement. • Prepare recurring marketing and operational reports. • Monitor campaign performance using Google Analytics 4 (GA4), Meta Business Suite, TikTok Analytics, and other reporting tools. • Compile key performance metrics into easy-to-understand reports. • Identify trends and provide insights to support marketing decisions. • Support daily business operations and administrative tasks. • Coordinate cross-functional projects and assist with workflow management. • Track project timelines, deadlines, and deliverables. • Organize internal documentation and maintain operational records. • Maintain spreadsheets and operational trackers using Microsoft Excel. • Prepare presentations, reports, and business documents as needed.

Role Description We are seeking a sharp, highly organized, and proactive Bilingual Legal Virtual Assistant to join our team and act as a crucial support pillar for our pre-litigation pipeline to join a fast-growing, California-based Personal Injury law firm dedicated to fighting for accident victims across the state. In this role, you will be responsible for the operational side of our personal injury files, specifically driving the intake process and managing medical records retrieval. This is a high-volume, fast-paced role that requires daily communication with Spanish and English-speaking clients, medical providers, and insurance adjusters. You are not expected to make legal arguments or negotiate settlements; your primary goal is to ensure case files are accurate, complete, and moving forward efficiently. - Opening Claims & Intake: Handle new client onboarding, collect crucial accident data (police reports, photos, insurance information), and file initial claims with auto insurance carriers. - Medical Records Retrieval: Proactively request, follow up on, and organize medical records, billing statements, and lien balances from healthcare providers. - Bilingual Communication: Serve as a key point of contact for clients, answering questions and providing regular case updates in both English and fluent Spanish (via phone, text, and email). - Insurance Correspondence: Daily communication with insurance adjusters to verify policy limits, obtain claim numbers, and track claim status. - File Management: Meticulously update and maintain electronic case files within our cloud-based case management software. Qualifications - Experience: A minimum of 2+ years of direct experience supporting a U.S. or California-based personal injury law firm in a virtual or remote capacity. - Language Fluency: Native or near-native fluency in written and spoken Spanish, alongside excellent professional English grammar and verbal skills. - California PI Protocols: A solid understanding of the California personal injury lifecycle, including experience dealing with HIPAA authorizations, medical provider liens, and auto insurance claim processes. - Schedule Flexibility: Ability to work standard business hours fully aligned with the U.S. Pacific Time Zone (PT). - Tech-Savvy: High comfort level utilizing legal case management systems (e.g., Filevine, Clio, Litify), VOIP phone systems (e.g., RingCentral), and standard office software. - Workspace: A dedicated, quiet home office setup with a high-speed, reliable internet connection.