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Powering a better media future for all people
Field Service Technician
Location
Connecticut
Posted
10 days ago
Salary
$40K - $82.9K / year
Seniority
Mid Level
Job Description
Field Service Technician
Nielsen
• establish and maintain long term relationships with assigned Nielsen Families/Households • install Nielsen measurement equipment in newly assigned Nielsen Families/Households
Job Requirements
- Must be able to read and write in English
- Ability to bend and lift television sets
- Some technical skills including previous experience with consumer electronics, software systems, and networking knowledge
- Superior customer service skills
- Organizational and time management skills
- Identify problems and troubleshoot data/equipment
- Minimum High School Diploma/GED OR 2+ years equivalent work experience
- Must have a valid Driver’s License
- The associate must be willing and able to be outside, in all weather conditions, year-round going door-to-door into people’s homes
- Must be able to navigate stairs, elevators, walkways and driveways (paved and unpaved) and a wide variety of entrances into people’s homes
- Willing and able to interact with people for several hours in their home regardless of the location or condition of their home
Benefits
- comprehensive health and wellness plans
- a 401(k) with a Nielsen company match
- a generous paid time off policy
- additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility
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