Leading the Resource Revolution
Field Service Engineer
Location
France
Posted
6 days ago
Salary
€31.9K / year
Seniority
Senior
Job Description
Field Service Engineer
TOMRA
• Efficiently deliver field service work to meet cost and time objectives • Ensure optimal performance of TOMRA Food sorting machines to exceed customer expectations • Diagnose and resolve equipment issues, conducting necessary repairs • Collaborate with internal departments to enhance customer support processes • Conduct installations and adjustments to TOMRA Food equipment as required • Provide comprehensive training to customers on the operation and maintenance of our systems • Maintain accurate and detailed field reports to guide administrative follow-up procedures • Domestic travel up to 80% of the time
Job Requirements
- Technical training to BAC+2 level in Electronics, Electrotechnical, Automation, Industrial Maintenance, or a related field
- Fluent in French and able to understand spoken and written English (minimum B2) is mandatory for this role
- Additional languages are a plus
- Proven experience in on-site preventive and corrective maintenance supporting industrial customers
- Willingness to travel up to 80% of the time, primarily within France, with occasional international travel and flexible working hours
- Good understanding of IT, networking, and PC configuration
- Valid driver's license
- Ability to establish and maintain effective relationships with customers, colleagues, and management
Benefits
- Up to 10% annual bonus – performance-based short-term incentive tied to individual and company goals
- Fully flexible hybrid work – home-based contract supporting work-life balance
- 100% company-paid family health insurance – comprehensive coverage for you and your family
- Salary protection and life coverage through a Prévoyance plan
- Premium equipment – latest laptop, mobile phone, PPE, and professional workwear
- Company car plus fuel/charging card – modern vehicle for business and private use
- All business travel covered – expenses and full travel insurance paid by TOMRA
- Generous time off – 25 vacation days plus additional RTT days
- Long-term recognition – jubilee awards every 5 years
- Employee share purchase opportunity – buy TOMRA shares on attractive terms
- Continuous learning – tailored training and development via TOMRA Learn
- Regular social activities and events with colleagues
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