Leading the Resource Revolution
Field Service Engineer
Location
France
Posted
5 days ago
Salary
€31.9K / year
Seniority
Senior
Job Description
Field Service Engineer
TOMRA
• Efficiently deliver field service work to meet cost and time objectives. • Ensure optimal performance of TOMRA Food sorting machines to exceed customer expectations. • Diagnose and resolve equipment issues, conducting necessary repairs. • Collaborate with internal departments to enhance customer support processes. • Conduct installations and adjustments to TOMRA Food equipment as required. • Provide comprehensive training to customers on the operations and maintenance of our systems. • Maintain accurate and detailed field reports to guide administrative follow-up procedures. • Domestic travel up to 80% of the time
Job Requirements
- Technical training to BAC+2 level in Electronics, Electrotechnical, Automation, Industrial Maintenance, or related field.
- Fluent in French and able to understand spoken and written English (min. B2) is mandatory for this role.
- Proven experience in on-site preventive and corrective maintenance, supporting industrial customers.
- Willingness to travel up to 80% of the time, primarily within France, with occasional international travel or flexible working hours.
- Good understanding of IT, networking, and PC configuration.
- A valid driver's license.
- Ability to establish and maintain effective relationships with customers, colleagues, and management.
Benefits
- Up to 10% Annual Bonus – Performance-based STI tied to your success & company goals
- Fully Flexible Hybrid Work – Home-based contract with modern work-life balance
- 100% Company-Paid Family Health Insurance – Comprehensive coverage for you + your whole family
- Extra Security – Prévoyance plan (salary protection + life coverage)
- Premium Equipment – Latest laptop, mobile phone, PPE & professional workwear
- Company Car + Fuel/Charging Card – Modern vehicle for work & private use
- All Travel Covered – Expenses + full travel insurance paid by TOMRA
- Great Time Off – 25 vacation days + additional RTT days
- Long-Term Rewards – Jubilee recognition every 5 years
- Share Purchase Opportunity – Buy TOMRA shares on attractive terms
- Continuous Learning – Tailored training & development via TOMRA Learn
- Fun – Regular social activities & events with great colleagues
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