• Lead the technical execution of assigned live events, ensuring successful delivery of audio, video, streaming, and production components. • Coordinate technical planning before each event, including equipment preparation, logistics, testing, and risk identification. • Travel to event locations to manage on-site production, troubleshoot issues, and maintain high production standards under live conditions. • Build strong relationships with clients, presenters, venues, and internal stakeholders while delivering an exceptional customer experience. • Communicate project status, technical risks, and event updates proactively with production leadership and cross-functional teams. • Support all phases of production, including pre-production planning, live event execution, post-production editing, and media management. • Maintain and continually improve knowledge of production technologies, streaming platforms, and industry best practices. • Assist in recruiting, coordinating, and managing freelance production contractors when additional support is needed. • Support broader production initiatives and special projects during non-travel periods. • Fulfill other duties as assigned.

Role Description As the Event Coordinator at iT1, you will support the execution of high-quality internal and customer-facing events from concept to completion. This role will focus on the operation and logistics of end-to-end event planning, vendor coordination, and onsite execution to ensure events run smoothly, on time, and within budget. The ideal candidate will have a strong background in event management, thrive in fast-paced environments, and be comfortable managing multiple projects simultaneously. - Own the planning and execution of 25 Trade Shows where iT1 exhibits and/or attends. - Own virtual webinars and events from start to finish and reconcile invoices in an accurate and timely manner. - Manage all aspects of event execution, including venue coordination, exhibitor registrations, sponsorship deliverables, booth logistics, shipping, vendor management, and on-site support. - Manage internal & client facing events from start to finish and reconcile invoices and event debriefs in an accurate and timely manner. - Partner with Sales, Marketing, and Executive Leadership to maximize event impact and business outcomes. - Conduct post-event analysis, reporting, and ROI measurement to drive continuous improvement. - Build the registration platform, speaker preparation, event marketing, attendee communications, and post-event follow-up. - Proactively troubleshoot issues during planning and onsite to ensure flawless execution. - Track attendee engagement and performance metrics to improve future programs. - Maintain organized event data including files, contracts, and post-event reports. - Ensure all eligible events include partners with MDF funding. - Record all event costs for accuracy. - Assist in annual budget planning to forecast following year’s event schedule. - Collaborate with Marketing to improve operational efficiencies and enhance attendee experience. - Place shipment orders from warehouse inventory in a timely manner. - Assist with warehouse tracking for event inventory. - Research and place orders with SWAG vendor. - Be an asset to the Marketing department as needed and as time permits. Qualifications - 2+ years of experience in event planning, production, or operations. - Associate’s or Bachelor’s degree in Marketing, Business, or related work experience a plus. - Excellent organizational and project management skills with the ability to prioritize competing deadlines. - Excellent communication and interpersonal skills. - Strong time management skills with the ability to multi-task and prioritize. - Proven ability to work independently while also being a strong team player. - Adaptable to changing circumstances on short notice. - Able to work flexible hours, including evenings and weekends as event schedules require. - Demonstrated project management capabilities and budget management. - Ability to travel once every 4-8 weeks. Requirements - Ability to anticipate needs and solve problems quickly under pressure. - Proficient with CVENT, Monday.com, Canva & Microsoft Office Suite. - Strong negotiation skills. - Experience supporting lead generation and demand generation initiatives. - Knowledge of Technology Channel partners and programs a bonus. Physical Demands - Ability to stand and walk for extended periods during event setup, execution, and breakdown. - Must be able to lift and carry up to 25 pounds occasionally (e.g., event materials, supplies). - Comfortable working in a variety of environments, including indoor and outdoor venues. - Ability to bend, stoop, and reach as needed for event setup and logistics. - May require travel up to 15-20% and long hours during peak event periods. - Must be able to use standard office equipment and communicate effectively in person and via digital platforms. - Computer work for up to 8 hours per day. - Speaking (communicating information to clients/coworkers). - Hearing Requirements (In person speech, telephone, other sounds). - Near Vision (working with small objects or reading small print). Benefits - Medical, dental, and vision benefits with highly subsidized premiums. - Two weeks accrued paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off. - 401(k) Plan with employer match. - Onsite Fitness Center. - Onsite Monthly Massages. *iT1 is an equal opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.

• Support the execution of high-quality internal and customer-facing events from concept to completion • Focus on the operation and logistics of end-to-end event planning, vendor coordination, and onsite execution • Own the planning and execution of 25 Trade Shows where iT1 exhibits and/or attends • Own virtual webinars and events from start to finish and reconcile invoices in an accurate and timely manner • Manage all aspects of event execution, including venue coordination, exhibitor registrations, sponsorship deliverables, booth logistics, shipping, vendor management, and on-site support • Partner with Sales, Marketing, and Executive Leadership to maximize event impact and business outcomes • Conduct post-event analysis, reporting, and ROI measurement to drive continuous improvement • Build the registration platform, speaker preparation, event marketing, attendee communications, and post-event follow-up • Proactively troubleshoot issues during planning and onsite to ensure flawless execution • Track attendee engagement and performance metrics to improve future programs • Maintain organized event data including files, contracts, and post-event reports • Ensure all eligible events include partners with MDF funding • Record all event costs for accuracy • Assist in annual budget planning to forecast following year’s event schedule • Collaborate with Marketing to improve operational efficiencies and enhance attendee experience • Place shipment orders from warehouse inventory in a timely manner • Assist with warehouse tracking for event inventory • Research and place orders with SWAG vendor • Be an asset to the Marketing department as needed and as time permits

• Lead audience acquisition and engagement strategy for priority flagship customer events, including SIGNAL, SIGNAL World Tour, and Exec Connect. • Build integrated event marketing plans across email, web, paid, social, sales activation, field marketing, partner channels, internal advocacy, and other relevant acquisition channels. • Own event campaign calendars, messaging plans, audience segmentation, channel mix, and optimization plans in partnership with Global Events, Growth Marketing, Digital Marketing, Marketing Operations, Product Marketing, Brand, Corporate Communications, Sales, Field Marketing, Developer Relations, and regional teams. • Develop clear, compelling, and on-brand event marketing copy across email journeys, web pages, registration flows, sales enablement, internal communications, promotional assets, and know-before-you-go communications. • Partner with Marketing Operations to execute campaigns in Marketo, manage audience targeting and segmentation, monitor registration pacing, and ensure campaign execution aligns with lead capture, attribution, and reporting requirements. • Use Salesforce, Tableau, Excel, and related marketing data sources to analyze campaign performance, registration trends, conversion rates, show-rate risks, audience quality, and pipeline contribution. • Build dashboards, reports, and pacing updates that provide visibility into event marketing performance and identify where optimization is needed. • Test and optimize messaging, subject lines, channel performance, audience segments, conversion paths, and engagement tactics to improve registration, attendance, and business outcomes. • Partner with Field Marketing and regional teams to localize global campaign strategies for SIGNAL World Tour, balancing consistent global messaging with regional audience needs, market dynamics, and sales priorities. • Support Exec Connect audience communications in partnership with executive stakeholders, sales teams, and event leads, serving as a marketing consultant and communications center of excellence. • Partner with Corporate Communications, Social, Press Relations, Analyst Relations, Twilio.org, Developer Community, and Advertising teams to extend event reach and ensure promotional moments are coordinated across channels. • Develop sales activation and employee advocacy programs that equip internal teams with messaging, referral tools, enablement, and promotional moments to help drive attendance from priority accounts. • Build scalable event marketing playbooks, templates, best practices, reporting models, and campaign frameworks that can be reused across flagship, regional, executive, and repeatable programs.