• Host and drive business incident bridges to quick resolution by ensuring proper priority is assigned, key resources are engaged, and bridge participants are focused on remediation efforts • Effectively communicate incident status to various stakeholders • Ensure incident bridge activity is well documented and communicated to stakeholders • Identify owners of incident action items and track status of deliverables from those owners • Be the point of contact for consumption of incident action items, store artifacts, and distribute accordingly • Conduct post incident reviews, engaging with business partners to document and track that action plans to eliminate recurrence get completed • Assist with the coordination of action items identified during the weekly Empower Incident Escalation Committee meeting. This would include managing deliverables associated with the root cause analysis and process improvement of a gain/loss event, ensuring long term sustainability of the remediation efforts.

Role Description The technical quality team provides information and documentation to internal and external customers, responding to quality related customer requests, customer specification negotiations, maintaining quality related documentation, and facilitating the resolution of quality issues. This role is customer facing requiring strong communication skills, attention to details, and ability to multitask to help drive the company’s strategy forward as a valued added and customer first supplier. Main Accountabilities - Providing and maintaining product information such as customer specifications, testing parameters, shelf life, nutritional data, MSDS, technical data, regulatory compliance, quality audits, religious certifications - Completing customer questionnaires and surveys - Coordinating customer audits and facilitates NDA process - Populating various portal platforms with quality information - Issuing or approving continuing guarantees, quality agreements, special customer quality or shipping requirements, quality statements - Issuing or approving quality certifications for regulatory compliance, GMO status and potential product impurities - Facilitating resolution of quality complaints with customers - Facilitating disposition of returned and rejected products - Reviewing and facilitating customer claims related to quality complaints - Negotiating specification differences with customers - Approving process and product specification changes - Facilitating and reviewing customer notifications for change management - Working closely with Sales, Product Management, Science and Innovation, Technical Service and Customer Service related to customer/product issues - Acting as back up for other fellow Technical Quality team members - Documenting internal metrics - Other duties as assigned Performance Measures - Meet Service Level Agreements (Portals, Document/Packet requests, Metrics, Customer Excellence) - Become an expert in assigned product lines EHSQS - Perform, maintain and improve the EHSQS standards and requirements - Participate actively in the Company’s EHSQS program including training, audit, etc. - Report near miss or unsafe act Location US Home Based, or Decatur, IL Competencies, Skills, Knowledge, Experience and Qualifications The qualified candidate will be a self-motivated, energetic individual who is highly process oriented and capable of anticipating Technical Quality Manager needs and proactively adjusting to meet those needs. Also, must be detailed oriented with the ability to work with various other internal functions to improve productivity of customer facing teams while keeping a positive attitude. California Consumer Privacy Act ("CCPA") The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process. Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.

Role Description The technical quality team provides information and documentation to internal and external customers, responding to quality related customer requests, customer specification negotiations, maintaining quality related documentation, and facilitating the resolution of quality issues. This role is customer facing requiring strong communication skills, attention to details, and ability to multitask to help drive the company’s strategy forward as a valued added and customer first supplier. - Providing and maintaining product information such as customer specifications, testing parameters, shelf life, nutritional data, MSDS, technical data, regulatory compliance, quality audits, religious certifications - Completing customer questionnaires and surveys - Coordinating customer audits and facilitates NDA process - Populating various portal platforms with quality information - Issuing or approving continuing guarantees, quality agreements, special customer quality or shipping requirements, quality statements - Issuing or approving quality certifications for regulatory compliance, GMO status and potential product impurities - Facilitating resolution of quality complaints with customers - Facilitating disposition of returned and rejected products - Reviewing and facilitating customer claims related to quality complaints - Negotiating specification differences with customers - Approving process and product specification changes - Facilitating and reviewing customer notifications for change management - Working closely with Sales, Product Management, Science and Innovation, Technical Service and Customer Service related to customer/product issues - Acting as back up for other fellow Technical Quality team members - Documenting internal metrics - Other duties as assigned Performance Measures - Meet Service Level Agreements (Portals, Document/Packet requests, Metrics, Customer Excellence) - Become an expert in assigned product lines EHSQS - Perform, maintain and improve the EHSQS standards and requirements - Participate actively in the Company’s EHSQS program including training, audit, etc. - Report near miss or unsafe act Location US Home Based, or Decatur, IL Qualifications - Self-motivated, energetic individual - Highly process oriented - Capable of anticipating Technical Quality Manager needs - Detail oriented - Ability to work with various internal functions - Positive attitude California Consumer Privacy Act ("CCPA") The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: - Name and contact information - Job preference and work availability - Social Security Number and/or other identification information - Education and qualifications - Employment history and experience - Military service - Reference and background check information, including relevant criminal history and credit history - Social media information - Pre-employment test results - Post-offer medical examination information and results, including drug test results - Voluntary self-disclosure information regarding minority, veteran, and disability status - Information provided by you during the hiring process Company Description Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.

Role Description - Analyze current Waste Management processes, workflows, and systems - Identify pain points, bottlenecks, and compliance gaps - Conduct stakeholder interviews and workshops to gather requirements - Define future-state process models aligned with operational excellence goals - Apply Lean / Six Sigma / Continuous Improvement methodologies Qualifications - Experience in Process Excellence / Business Analysis / Operations Consulting - Strong experience in process mapping (Visio, BPMN, etc.) - Knowledge of Lean, Six Sigma, or similar methodologies - Experience in waste management, sustainability, or compliance domains (preferred) Benefits - We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. - At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. - Equip yourself with valuable certifications in the latest technologies such as Generative AI.