• Develop and maintain detailed project plans, timelines, resource schedules and budgets, lead end-to-end project delivery including initiation, planning, executing, monitoring and closeout. • Ensure projects are delivered in accordance with contractual obligations, service level agreements and quality standards • Build trusted relationships with client stakeholders, executives, and technical teams, serving as point of contact and manage client expectations, communicate project progress, risks, issues and milestones clearly and effectively • Collaborate with engineers, solutions architects and service delivery teams to define technical requirements and project scope • Coordinate implementations involving Microsoft 365, Azure, Infrastructure, Network and security solutions, data center migrations, backup and disaster recovery solutions • Support continuous improvement initiatives to improve client satisfaction, project delivery, and operational efficiency • Contribute to the development and refinement of project management methodologies and standards

• Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. • Impacts departmental operations and responsible for planning/execution. • Plan and implement projects at various customer work sites in LAM and NAM, including the activities of staff and subcontractors. • The primary customer contact for the duration of each project. • May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate. • Uses prior experience and acquired technical expertise to manage contract implementation. • Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. • Uses prior experience and on-the-job training to solve straightforward tasks. • Has access to technical skills and analytic thinking required to solve problems. • Provides informal guidance to new team members.

• Guidehouse is seeking a Technical Project Manager to support a large-scale state government Identity and Access Management (IAM) transformation initiative. • This role will help lead the planning, coordination, governance, and execution of enterprise identity modernization efforts designed to improve security, user experience, and operational efficiency. • This position serves as a central coordination point across client stakeholders, agencies, technology teams, cybersecurity personnel, vendors, and implementation partners. • The successful candidate will help translate strategy into actionable implementation plans while ensuring workstreams remain aligned with business objectives, enterprise architecture, cybersecurity requirements, and project milestones. • Key responsibilities include: Establish and maintain governance processes supporting enterprise IAM modernization initiatives. • Develop and manage integrated implementation schedules across agencies, technology teams, vendors, and implementation partners. • Coordinate technical implementation activities supporting IAM platform deployments, application migrations, identity lifecycle management improvements, and retirement of legacy IAM capabilities. • Facilitate technical working groups, governance meetings, executive briefings, and project status reviews. • Track and manage risks, issues, assumptions, dependencies, action items, and decision logs. • Coordinate activities across identity engineering, cybersecurity, infrastructure, enterprise architecture, application development, and business stakeholder teams. • Support implementation planning, migration readiness, testing activities, deployment coordination, and cutover planning. • Monitor project performance and progress against established milestones, schedules, and program objectives. • Develop executive dashboards, status reports, implementation metrics, and governance materials. • Collaborate with organizational change management, training, and communications teams to support successful adoption of IAM capabilities. • Support vendor management activities, deliverable reviews, issue resolution, and implementation oversight. • Drive continuous improvement across project management processes, governance practices, and implementation methodologies.

• Responsible for overseeing project delivery from initiation to closure. • Coordinate team activities and customize solutions to meet client objectives. • Lead the implementation and ongoing projects for Alight Worklife Digital Engagement solutions. • Flushing out final project scope and creating initial project delivery schedule. • Managing the overall schedule, detailed project requirements, and risk logs with key stakeholders leveraging Smartsheet artifacts. • Creating scope-based change orders along with corresponding billing number setup. • Ensuring client invoices are sent out based on established SOW fee structure. • Leading external client planning and requirements meetings. • Working closely with our Requirements Analysts to consult and ask questions to gather business requirements efficiently. • Managing the client acceptance testing process by initiating issue logs and setting appropriate expectations regarding client feedback. • Providing best practice consultation to clients as well as internal stakeholders. • Working to produce solutions that meet client needs while staying within the AWL standard framework. • Assessing the ongoing health of a client while staying close to renewal opportunities and buy ups. • Collaborating with other project managers within the Digital Engagement practice.