• Gather, analyze, and document business requirements from stakeholders • Translate operational needs into functional specifications and solutions • Collaborate cross-functionally to validate and ensure accuracy of business and technical requirements • Manage intake, prioritization, and tracking of requests and projects • Coordinate delivery across teams, including QA, development, and releases • Own release of features and functions, including coordinating QA and UAT testing as well as coordinating release with other applicable tools and teams • Ensure solutions meet requirements through QA, UAT, and validation • Monitor system performance and resolve issues impacting quality control processes • Own subject matter expertise across systems and processes • Establish and maintain standards, documentation, and process governance • Drive issue resolution, solution validation, and knowledge sharing to support continuous improvement

Role Description GovCIO is currently hiring for mid level Business Analyst to coordinate with technical and business teams to extract requirements for implementation. This position will be a fully remote position within the United States. - Coordinates with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. - Provides technical/functional expertise in identifying, evaluating, developing, and supporting systems. - Has the business knowledge and perspective of a particular business and the IT needs of that customer. - Requires knowledge of computer system capabilities, business processes, and work flows. - May also be functional experts in financial, program control or logistical areas. - Analyzes business and technical processes to formulate and develop new and modified business information processing systems. - Interfaces between systems architects/programmers and users located in a specialized area to ensure that information technology designs meet the needs of the end users within an organization. - Documents product/service requirements and develops test procedures to ensure user requests are carried out. - Interacts with testing requirements to ensure traceability and test coverage. - Requires general-logic knowledge of system capabilities without necessarily the ability to program. Qualifications - Bachelor's degree with 2-5 years (or commensurate experience). - Strong understanding of Agile and Scrum methodologies. - Proficient in the use of business analysis tools such as JIRA & Confluence. - Must be a US citizen or authorized to work in the US. Requirements - Ability to obtain and maintain a Suitability/Public Trust clearance. Benefits - Posted Salary Range: USD $75,000.00 - USD $85,000.00 /Yr.

• Works within the DM Operations team to perform business analysis, configuration and deployment of applications leveraging existing technical skillsets, developing new ones, and working with a highly collaborative team to drive results • Executes solution based on strategic vision • Recommends and implements process improvements and technical solutions to support and streamline DM solutions • Promote process improvement. Contribute to team efforts by accomplishing projects, enhancements and solving problems relating to ongoing initiatives. Collaboration with factory personnel and other internal and external business partners.

• Structure and manage the company’s Knowledge Management strategy. • Organize, standardize, and keep the corporate knowledge base up to date. • Define documentation, categorization, and versioning standards. • Create processes for capturing, organizing, and disseminating knowledge. • Ensure critical information is accessible, up-to-date, and reliable. • Promote a culture of documentation and knowledge sharing across teams. • Produce technical and functional documentation. • Develop system and process manuals. • Create quick reference guides, FAQs, and support materials. • Develop operational workflows and diagrams. • Review existing content to ensure clarity and standardization. • Translate technical information into plain language for diverse audiences. • Design learning paths for employees. • Create online training. • Produce video lessons, presentations, and educational content. • Structure onboarding journeys. • Create assessments and mechanisms to track learning progress.