• Capture, organize, and maintain project knowledge assets, including requirements, process flows, design decisions, configuration rationale, testing evidence, issue logs, and operational procedures • Administer and maintain centralized document repositories and knowledge libraries to ensure approved artifacts remain current, accessible, and properly governed • Develop and maintain user-facing documentation, including standard operating procedures (SOPs), quick reference guides, job aids, FAQs, troubleshooting guides, and support materials • Support documentation readiness and approval activities for key implementation milestones, including SIT, UAT, training, deployment readiness, user confirmation testing, and operational handoff • Coordinate with functional, technical, finance, reporting, PMO, and stakeholder teams to validate documentation accuracy, completeness, and usability • Identify documentation gaps, outdated materials, duplicate content, missing approvals, and version control issues; coordinate corrective actions with document owners • Support governance processes for document ownership, review cycles, approval workflows, version management, retention requirements, and archival procedures • Maintain traceability between requirements, business processes, testing artifacts, training materials, deployment documentation, and operational support procedures • Organize implementation evidence and support materials to facilitate effective knowledge transfer to agency users, support teams, and sustainment organizations • Support training activities, office hours, hypercare operations, and post-go-live stabilization by ensuring updated procedures and solutions are documented and easily accessible • Assist with sustainment planning by documenting lessons learned, recurring issues, resolutions, and process improvements

Role Description The US Oncology Network is looking for a Remote Healthcare Operations Business Analyst to join our Transformation Office Team at Texas Oncology. This position will be primarily located in Dallas, Texas, but will support all of Texas Oncology. Some travel may be necessary for training and team meetings, up to 20% is required. Under general supervision, the Business Analyst is a critical member of the Transformation Office (TO), a centralized function dedicated to driving enterprise-wide change and delivering measurable value across Texas Oncology. Operating at the intersection of strategy and execution, the Business Analyst partners with the Business Architect and cross-functional teams to ensure digital health initiatives are aligned with organizational goals, enable resilient and agile operations, and support continuous transformation. Supports and adheres to the US Oncology Compliance Program, to include Code of Ethics and Business Standards, and US Oncology's Shared Values. Responsibilities - Lead requirements workshops with clinicians, operations, revenue cycle, and vendors to capture business needs. - Elicit, analyze, and document requirements that support strategic priorities and measurable outcomes. - Draft and maintain Business Requirements Documents (BRDs) and related artifacts for initiatives. - Develop process maps, future-state workflows, and use cases to support solution design and implementation. - Document workshop outcomes into visual models and structured deliverables. - Apply operational knowledge of healthcare workflows to accurately map and optimize processes. - Coordinate with vendors to ensure solutions meet documented requirements and business needs. - Validate deliverables against BRDs and maintain traceability between requirements and solutions. - Collaborate with internal stakeholders to confirm vendor solutions align with real-world workflows. - Support change management activities, communications, and development of training materials. - Assist in developing measurable outcome frameworks and KPI tracking for projects. - Maintain a centralized repository of reusable requirements, templates, and strategic artifacts. - Support the development of playbooks and frameworks for workflows, vendor alignment, KPIs, and governance. - Provide documentation, analysis, and stakeholder coordination support to the Business Architect. - Track and communicate project progress, issues, and risks to stakeholders. Qualifications - Bachelor’s degree in Business Administration, Health Informatics, Information Systems, Healthcare Management, or a related field. - OR Associates degree and 4 years of relevant work experience. - OR High School Diploma/GED and 8 years of relevant work experience. - Advanced degree (e.g., Master’s in Health Administration, MBA, or similar) is a plus. - Relevant certifications (e.g., Certified Business Analysis Professional (CBAP), PMI-PBA, Lean Six Sigma, or HIMSS) are advantageous. - 3–5 years as a Business Analyst in healthcare, digital health, or technology transformation, or equivalent healthcare leadership experience. - Proven ability in requirements gathering, process mapping, documentation, and cross-functional collaboration. - Experience coordinating with vendors and validating solutions. - Familiarity with change management, training support, and KPI/outcome measurement. - Proficiency with requirements management and process mapping tools (e.g., Jira, Smartsheet, Visio, Miro). - Strong analytical, problem-solving, and organizational skills. - Excellent written and verbal communication; able to present complex information clearly. Preferred Qualifications - Solid understanding of healthcare operations, clinical workflows, and revenue cycle processes. - Knowledge of healthcare regulations (HIPAA, GDPR, CMS) and best practices. - Awareness of healthcare industry trends, emerging technologies, and digital transformation strategies. - Ability to build strong partnerships with diverse stakeholders and ensure strategic alignment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. The position requires full range of body motion, manual and finger dexterity, and eye-hand coordination. The position requires standing and walking for extensive periods of time. The employee occasionally lifts and carries items weighing up to 40 lbs. The position requires corrected vision and hearing to normal range. Work Environment This position may require long periods of sitting and computer work. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed in an office environment with frequent interaction internally with corporate and field staff, and externally with outside vendors. Work may require possible travel by air or automobile, up to 20%.

Role Description This role will be a part of the Legal Operations team within the Legal, Risk and Compliance department. This role will report to the Director of Legal Operations. In this role, you’ll help keep the Legal team running smoothly and find ways to make it run better. You’ll own core workflows like: - Budget tracking - Vendor coordination - Reporting You’ll also run a few key team programs, such as: - Professional development - Engagement initiatives You’ll own your day-to-day work and build the judgment to make decisions within your scope. You’ll be expected to: - Ask questions - Spot inefficiencies - Suggest practical improvements This role is a strong fit for someone who is organized, curious, and proactive, and who wants to build solid operational skills while taking on more ownership over time. Qualifications - 2+ years of experience in operations, finance, legal, or related field - Experience working with basic data, reporting, or basic financial tracking Requirements - Experience supporting vendors or external partners is a plus - Strong Excel skills; exposure to reporting tools is helpful Benefits - Performance-based bonus plan - Restricted stock unit awards as part of total compensation

Role Description CORMAC is seeking a highly skilled Business Analyst to join our dynamic team supporting the Centers for Medicare & Medicaid Services (CMS). The Business Analyst will support requirements management, backlog refinement, testing, production support, stakeholder engagement, and training activities related to CMS quality reporting, survey and certification, and healthcare oversight programs. This role requires close collaboration with Product Owners, business stakeholders, developers, testers, and end users to ensure complex healthcare and regulatory requirements are accurately documented, prioritized, developed, tested, and deployed. The ideal candidate will have extensive experience working in Agile/SAFe development environments and a proven ability to translate complex federal healthcare regulations, policy requirements, and business processes into actionable technical solutions. Responsibilities - Collaborate with Product Owners, business stakeholders, subject matter experts, and Agile teams to understand business needs and translate them into actionable epics, features, and user stories. - Lead requirements elicitation sessions with stakeholders and SMEs to gather, analyze, and document business, functional, system, data, reporting, and workflow requirements. - Analyze and document current and future-state business processes, including federal and state survey, certification, accreditation, quality measurement, and healthcare reporting workflows. - Collaborate closely with Product Owners to refine and prioritize backlogs, define acceptance criteria, and support SAFe Program Increment (PI) Planning activities. - Translate complex CMS business rules, healthcare regulations, and policy requirements into clear, concise user stories with well-defined acceptance criteria. - Ensure requirements are continuously refined and ready for development teams in upcoming Sprints (Iterations). - Facilitate backlog grooming sessions and provide clarification on healthcare workflows related to CMS Survey & Certification (S&C) data, quality reporting, and regulatory compliance. - Work closely with developers, architects, data analysts, and testers to ensure healthcare business needs are accurately translated into functional specifications and technical solutions. - Analyze healthcare datasets, reporting requirements, and business rules to validate data accuracy and support report and dashboard design activities. - Collaborate with technical teams to define source-to-target mappings, data validation rules, business logic, and reporting requirements. - Gather and document requirements for reports, dashboards, performance metrics, and data visualizations that support CMS quality improvement and oversight programs. - Partner with QA teams to support test case development, validation of requirements, defect management, and User Acceptance Testing (UAT). - Analyze production issues, perform root cause analysis, document findings, and coordinate resolution activities with technical teams. - Triage and expedite production support tickets, provide status updates to stakeholders, and help ensure timely issue resolution. - Assist with user training, stakeholder communications, system demonstrations, and documentation development. Qualifications - Bachelor’s degree in Business, Computer Science, Information Systems, Healthcare Administration, Public Health, or a related field (or equivalent experience). - Minimum of five (5) years of experience as a Business Analyst or similar role supporting Agile development environments, including Scrum and Scaled Agile Framework (SAFe). - Prior experience supporting the implementation, administration, analysis, or oversight of federal and/or state healthcare policies, programs, regulatory requirements, or healthcare operations. - Experience supporting CMS quality improvement, quality measurement, survey and certification, provider oversight, healthcare reporting, or similar healthcare regulatory programs. - Demonstrated understanding of federal and/or state healthcare policies, survey and certification processes, accreditation requirements, regulatory compliance, and healthcare reporting workflows. - Experience translating healthcare regulations, policy requirements, and operational processes into detailed business and system requirements. - Proficiency in creating epics, features, user stories, acceptance criteria, process flows, and business requirements documentation using tools such as Jira and Confluence. - Experience gathering and documenting requirements for reports, dashboards, data analytics, and performance measurement solutions. - Strong analytical and problem-solving skills, including experience performing data validation and requirements traceability. - Excellent verbal and written communication skills with the ability to communicate complex regulatory, business, and technical information to diverse audiences. - Experience supporting testing activities, defect resolution, and user acceptance testing. - Must be a U.S. Citizen with the ability to obtain and maintain a Public Trust (Tier 1) Security Clearance. Preferred Skills - Previous experience supporting CMS programs, including quality measurement, survey and certification, provider oversight, healthcare quality reporting, or regulatory compliance initiatives. - Previous experience working for or supporting CMS, HHS, state Medicaid agencies, the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), or similar healthcare organizations. - Experience using UI/UX design tools such as Figma or Balsamiq. - Experience using process modeling and workflow tools such as Visio, Lucidchart, or similar platforms. - Experience with SQL, DBeaver, data querying, and healthcare data validation techniques. - Experience with Amazon QuickSight, Databricks, or other business intelligence and reporting tools. Familiarity with CMS data standards, healthcare quality measures, and healthcare reporting methodologies. - Familiarity with Section 508 accessibility requirements for federal applications, reports, and documentation. Location Leesburg, VA Work Arrangement 100% Remote Why CORMAC? At CORMAC, we leverage the power of Data Management and Analytics to enable our customers to achieve their strategic goals. With over 20 years of experience in Health Information Technology (HIT), human-centered design principles and Agile development methodologies, CORMAC delivers complex digital solutions to solve some of the most challenging problems facing public healthcare programs today. As a US Federal Government contractor in the public healthcare sector, our work is impactful and cutting-edge while being performed in a supportive, collaborative, and welcoming environment. At CORMAC, we have a highly diverse workforce and believe the work environment is a place where creativity, collaboration, enthusiasm, and innovation happens, regardless of location. E-Verify Participation/EEO As an Equal Employment Opportunity employer, CORMAC provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnicity, color, national origin, ancestry, religion, creed, age, gender, gender identity/expression, sexual orientation, marital status, parental status, including pregnancy, childbirth, or related conditions, disability, military service, veteran status, genetic information, or any other protected status.