About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role We are seeking an accomplished Senior Manager of Internal Communications with a strong editorial background to support our Finance, Strategy, and Marketing organizations. This role is dedicated to advancing the communications agenda for the Chief Financial Officer (CFO) and the Chief Strategy & Marketing Officer (CSMO). You will be instrumental in creating clear, engaging communications that connect employees and align with the strategic vision of our CFO and CSMO, ensuring messaging consistency across finance, strategy, and marketing. Leading a small internal communication team supporting these functions, you will demonstrate creativity, executive presence, effective project management, and expertise in writing, editing, and delivering content across all internal channels. The Main Responsibilities - Develop and Implement Communication Strategies: Create and execute internal communication plans tailored to the Finance, Strategy, and Marketing organizations, ensuring alignment with broader company goals, culture, and the visions of the CFO and CSMO. - Content Management: Write, edit, and deliver high-quality content, including emails, newsletters, organizational updates, leadership messages, presentations, and talking points for the CFO and CSMO. - Executive Communications: Collaborate closely with the CFO, CSMO, and their leadership teams to develop strategic communication materials, ensuring clarity and consistency in messaging to inspire and engage the Finance, Strategy, and Marketing teams. - Quickly Learn and Embrace Leadership Voices: Adapt to and effectively reflect the unique tone, style, and strategic priorities of the CFO and CSMO in all communication deliverables. - Employee Engagement: Lead initiatives to foster collaboration and motivation across Finance, Strategy, and Marketing, using communication to highlight achievements, share updates, and reinforce organizational priorities. - Feedback Mechanisms: Establish and maintain effective channels for gathering employee feedback within Finance, Strategy, and Marketing, leveraging insights to enhance communication strategies and engagement efforts. - Event Management: Develop communication content to support key events, such as quarterly business reviews, all-hands meetings, and team-building activities within Finance, Strategy, and Marketing. - Brand Consistency: Ensure all communications for Finance, Strategy, and Marketing align with the company’s brand, values, and messaging standards. - Measurement and Reporting: Track and report the effectiveness of communications using data and analytics, providing actionable recommendations for continuous improvement across Finance, Strategy, and Marketing. What We Look For in a Candidate - Bachelor’s degree in Communications, Journalism, Public Relations, or a related field. - 8-10 years of experience in internal communications or a similar role, ideally supporting finance, strategy, or marketing teams. - Exceptional writing, editing, and presentation skills with a proven ability to create impactful communications. - Experience working with senior leaders and managing executive-level communications. - Experience leading communications in Finance, Strategy, or Marketing. - Strong project management skills, with the ability to balance multiple priorities and meet deadlines in a fast-paced environment. - Excellent interpersonal and communication skills, capable of building relationships across teams and organizational levels. - Creative thinker with a solutions-oriented mindset and a passion for storytelling. - Proficiency in Microsoft Office Suite and familiarity with communication tools and platforms. Preferred Skills - Experience with graphic design and video production to enhance communications. - Knowledge of digital communication tools, such as intranets, social media, and analytics platforms. - Familiarity with finance, strategy, marketing processes, or communications focused on revenue and organizational transformation. - Experience in change management communications within finance, strategy, or marketing organizations. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: - Benefits - Bonus Structure #LI-Remote Requisition #: 341417 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role We are seeking an accomplished Senior Manager of Internal Communications with a strong editorial background to support our Finance, Strategy, and Marketing organizations. This role is dedicated to advancing the communications agenda for the Chief Financial Officer (CFO) and the Chief Strategy & Marketing Officer (CSMO). You will be instrumental in creating clear, engaging communications that connect employees and align with the strategic vision of our CFO and CSMO, ensuring messaging consistency across finance, strategy, and marketing. Leading a small internal communication team supporting these functions, you will demonstrate creativity, executive presence, effective project management, and expertise in writing, editing, and delivering content across all internal channels. The Main Responsibilities - Develop and Implement Communication Strategies: Create and execute internal communication plans tailored to the Finance, Strategy, and Marketing organizations, ensuring alignment with broader company goals, culture, and the visions of the CFO and CSMO. - Content Management: Write, edit, and deliver high-quality content, including emails, newsletters, organizational updates, leadership messages, presentations, and talking points for the CFO and CSMO. - Executive Communications: Collaborate closely with the CFO, CSMO, and their leadership teams to develop strategic communication materials, ensuring clarity and consistency in messaging to inspire and engage the Finance, Strategy, and Marketing teams. - Quickly Learn and Embrace Leadership Voices: Adapt to and effectively reflect the unique tone, style, and strategic priorities of the CFO and CSMO in all communication deliverables. - Employee Engagement: Lead initiatives to foster collaboration and motivation across Finance, Strategy, and Marketing, using communication to highlight achievements, share updates, and reinforce organizational priorities. - Feedback Mechanisms: Establish and maintain effective channels for gathering employee feedback within Finance, Strategy, and Marketing, leveraging insights to enhance communication strategies and engagement efforts. - Event Management: Develop communication content to support key events, such as quarterly business reviews, all-hands meetings, and team-building activities within Finance, Strategy, and Marketing. - Brand Consistency: Ensure all communications for Finance, Strategy, and Marketing align with the company’s brand, values, and messaging standards. - Measurement and Reporting: Track and report the effectiveness of communications using data and analytics, providing actionable recommendations for continuous improvement across Finance, Strategy, and Marketing. What We Look For in a Candidate - Bachelor’s degree in Communications, Journalism, Public Relations, or a related field. - 8-10 years of experience in internal communications or a similar role, ideally supporting finance, strategy, or marketing teams. - Exceptional writing, editing, and presentation skills with a proven ability to create impactful communications. - Experience working with senior leaders and managing executive-level communications. - Experience leading communications in Finance, Strategy, or Marketing. - Strong project management skills, with the ability to balance multiple priorities and meet deadlines in a fast-paced environment. - Excellent interpersonal and communication skills, capable of building relationships across teams and organizational levels. - Creative thinker with a solutions-oriented mindset and a passion for storytelling. - Proficiency in Microsoft Office Suite and familiarity with communication tools and platforms. Preferred Skills - Experience with graphic design and video production to enhance communications. - Knowledge of digital communication tools, such as intranets, social media, and analytics platforms. - Familiarity with finance, strategy, marketing processes, or communications focused on revenue and organizational transformation. - Experience in change management communications within finance, strategy, or marketing organizations. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: - Benefits - Bonus Structure #LI-Remote Requisition #: 341417 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a 100% Remote position. This is a Limited Tenure position that has been approved for an approximate end date of 11/1/2028, that may have the possibility of turning into a regular position. In this limited tenure role, you'll be expected to produce and run the communications package for clinical systems projects and programs, from drafting a practical comms plan to executing it. Deliverables typically include: - Message maps/key messages - Stakeholder + audience segmentation - Channel and cadence recommendations - Timeline/content calendar - Ready-to-send written assets (email/newsletter copy, intranet/SharePoint posts, leader talking points, FAQs/quick guides, go-live or downtime updates, and release notes summaries) - Measurement reporting The Senior Communications Specialist is an expert in their field of communications, media relations, social media, digital, news and/or staff engagement communications activities. The Senior Specialist will take an active leadership role across Mayo Clinic to: - Understand business objectives - Build communications strategies and plans to support those objectives - Provide strategic communications consultation and guidance to various clients - Plan, drive, implement, monitor and measure results of communications plans to advance Mayo Clinic’s mission, strategic plan and business objectives - Develop and execute functional and cross-functional plans to advance Mayo Clinic’s strategic plan - Manage complex and cross-functional projects through entire project life cycle to achieve objectives and measure results - Proactively seek opportunities to build and improve positive relationships with colleagues, leaders, and experts - Serve as a role model for others and represent Mayo Clinic internally and externally - Demonstrate understanding of audience dynamics and tailor delivery to achieve objectives among varied audiences - Convey confidence, clarity and transparency in communications with stakeholders and leaders - Proactively contribute to business planning and strategy development - Proactively drive strategies and tactics forward to execution - Lead teams and provide leadership to others, including contractors and third parties, to drive execution Benefits - Medical: Multiple plan options - Dental: Delta Dental or reimbursement account for flexible coverage - Vision: Affordable plan with national network - Pre-Tax Savings: HSA and FSAs for eligible expenses - Retirement: Competitive retirement package to secure your future Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

• Lead digital content strategy to ensure ACF web and intranet content is user-centered, mission-aligned, and compliant with federal standards. • Oversee content creation, editing, publishing, and maintenance within the enterprise Drupal CMS, ensuring accuracy, clarity, and consistency. • Support Section 508 and WCAG compliance and adherence to the 21st Century IDEA across all digital communications. • Optimize content performance through analytics, SEO strategy, metadata management, and structured content best practices. • Collaborate within Agile teams, participating in sprint planning, backlog refinement, and cross-functional coordination with UX, development, and project management teams. • Support user research and human-centered design efforts, incorporating usability findings, journey maps, and stakeholder insights into content improvements. • Manage and prioritize content requests and tickets, ensuring timely delivery of updates and rapid-response communications when needed. • Contribute to governance and workflow improvements, helping refine publishing standards, content lifecycle processes, and distributed authoring models. • Develop training materials and provide guidance to federal stakeholders and content contributors on CMS usage, editorial standards, and best practices. • Provide strategic communications counsel to ACF stakeholders, translating complex policy and programmatic information into accessible, actionable digital content.