• Lead digital content strategy to ensure ACF web and intranet content is user-centered, mission-aligned, and compliant with federal standards. • Oversee content creation, editing, publishing, and maintenance within the enterprise Drupal CMS, ensuring accuracy, clarity, and consistency. • Support Section 508 and WCAG compliance and adherence to the 21st Century IDEA across all digital communications. • Optimize content performance through analytics, SEO strategy, metadata management, and structured content best practices. • Collaborate within Agile teams, participating in sprint planning, backlog refinement, and cross-functional coordination with UX, development, and project management teams. • Support user research and human-centered design efforts, incorporating usability findings, journey maps, and stakeholder insights into content improvements. • Manage and prioritize content requests and tickets, ensuring timely delivery of updates and rapid-response communications when needed. • Contribute to governance and workflow improvements, helping refine publishing standards, content lifecycle processes, and distributed authoring models. • Develop training materials and provide guidance to federal stakeholders and content contributors on CMS usage, editorial standards, and best practices. • Provide strategic communications counsel to ACF stakeholders, translating complex policy and programmatic information into accessible, actionable digital content.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Payer Engagement Specialist II - Remote is responsible for providing administrative support for all payer engagement notifications, including: - New clinics - Relocations - Closures - TIN updates - Acquisitions This position also involves daily operation support, completing payer forms, sending weekly provider bulletins, and various other data verification activities as assigned. Your Impact includes: - Notify payers of any Hanger Clinic changes, such as address, tax ID, and Medicaid numbers - Work within Salesforce system to ensure integrity of data - Update provider information transmitted to large and regional payers - Create and manage assigned work in Salesforce cases and review regularly with manager or designee - Distribute customized provider directories for large, national, and regional payers - Complete specific payer forms when the Clinic has a change of demographics - Create cases for the credentialing team for adding new clinics to payers as appropriate - Confirm and track updates and submit cases to add to Hanger billing system until project completion - Review, complete, and return quarterly payer provider verification forms upon request - Monitor payer central correspondence depository daily and disseminate to appropriate team members - Produce reports and other ad hoc assignments as required Qualifications - Minimum: High School diploma or equivalent - Minimum: 2 years of related experience - Preferred: 3 years of provider servicing/customer service experience - Preferred: Healthcare experience Requirements - Excellent customer service - Good verbal, written, and organizational skills - Familiar with various types of software applications, such as Salesforce and Acrobat - Intermediate level user with Microsoft Excel and Word - Attention to detail with the ability to quickly identify trends - Able to multi-task and work independently in a time-sensitive environment with a heavy workload - Able to effectively interface with all levels of employee, management, and external organizations - Act with integrity in all ways and at all times - Keep the patient at the center of everything that you do - Foster open collaboration and constructive dialogue with everyone around you - Continuously innovate new solutions, influencing and responding to change - Focus on superior outcomes, and calibrate work processes for outstanding results Benefits - Competitive Compensation Packages - 8 Paid National Holidays & 4 additional Floating Holidays - PTO that includes Vacation and Sick time - Medical, Dental, and Vision Benefits - 401k Savings and Retirement Plan - Paid Parental Bonding Leave for New Parents - Flexible Work Schedules and Part-time Opportunities - Generous Employee Referral Bonus Program - Mentorship Programs - Mentor and Mentee - Student Loan Repayment Assistance by Location - Relocation Assistance - Regional & National traveling CPO/CO/CP opportunities - Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. The Associate Director, Media & Patient Communications will operate within a collaborative Corporate Affairs Team to coordinate media relations, patient advocacy communications, public affairs strategies, and issues/crisis communications for the U.S. region (with global coordination). This is a high-visibility role reporting to the Head of Corporate Communications and External Affairs and partnering closely with patient experience, legal, regulatory, commercial, and medical affairs teams. The person in this role will: - Co-create and execute integrated media, patient and advocacy communications, and public affairs strategies that support argenx’ business goals and enhance our reputation - Engage in proactive storytelling about product development, scientific insights, patient impact, and advocacy initiatives - Serve as a communications partner for planning and response in issues and crisis situations - Coordinate and manage media outreach, spokesperson preparation, media training, press releases, Q&A, backgrounders, and briefing materials - Monitor media, regulatory, and policy developments, assessing potential business or reputational impact, and leveraging issue trends analyses to develop proactive and reactive communications plans - Partner with internal cross-functional teams to align messaging and ensure compliance with legal, regulatory, and medical standards - Support U.S. public policy engagement and stakeholder mapping to deliver on the company’s advocacy objectives - Co-create and execute crisis communications playbooks, simulations, and readiness drills - Coordinate with external agencies and patient advocacy organizations Qualifications - 8+ years of experience in corporate communications, public affairs, media relations, patient advocacy communications, or similar (ideally in biotech, pharma, health / life sciences) - BS/BA Degree Required - Demonstrated experience in issues / crisis communications, especially in a regulated environment - Demonstrated experience working with advocacy groups, patient groups, and rare disease organizations - Familiarity with U.S. health, policy, regulatory, reimbursement and/or legislative environment - Excellent writing, editorial, and presentation skills - Ability to distill complex scientific / technical information into clear, compelling narratives - Strong relationships with U.S. media in biotech / health - Experience working with senior executives as spokespeople - Comfortable operating in a fast-paced, high-stakes environment Requirements - Location: Boston, MA or Northeastern United States preferred (Boston, MA; New York, NY; Washington, DC; U.S. based with willingness to travel to Boston / other locations as needed is possible) Benefits - This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. - Comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.

• Co-own field medical business planning and operations for their assigned field team(s) in collaboration with the National Director and other key stakeholders. • Responsible for leading the development and communication of strategy, disease, product, and competitive information to respective field medical team(s). • In preparation for priority medical congresses, will partner with cross-functional colleagues and align with Field Medical Leadership Team to determine field medical strategy and lead coordination of Field Medical logistics. • Liaise and align with Field Medical leadership, the Study and Site Operations (SSO), and others within US Medical to provide strategic input into FM support of clinical trials.