IPA Consultative Coding Manager Location: Remote (Texas or Nevada) Work Arrangement: Hybrid/Remote Employment Type: Full-time Salary: $86,300–$118,700 USD per year, plus bonus incentive eligibility Become a part of our caring community The Manager, IPA Consultative Medical Coding leads a team of consultative coders supporting value-based care delivery across a defined geographic region. You will oversee regional coding operations to ensure agreement on provider engagement, risk adjustment accuracy, and documentation excellence. You will guide the transition from a retrospective coding model to a that strengthens clinical documentation and coding performance. Your success requires strong leadership and technical expertise to address complex operational challenges, accomplish regional strategy, and deliver results aligned with organizational goals. This includes monitoring coding staff workload and redistributing resources as needed to meet market operational demands, developing KPIs to monitor the performance of the consultative coding team, tracking and monitoring responses to provider questions for consistency, and analyzing trends to identify opportunities for improved documentation and coding. Regional Leadership & Oversight - Provide leadership and operational oversight for a team of IPA Consultative Coders within an assigned region - Accountable for regional coding performance, provider engagement, and risk adjustment outcomes - Align coding operations with market-specific provider needs, growth strategies, and membership trends - Partner with Provider Engagement leadership to ensure coordinated support and a consistent provider experience - Collaborate with STARS leaders and champions to identify STARS gaps and deficiencies Consultative Coding Model Execution - Lead implementation of the Consultative Coding Model, transitioning from retrospective workflows to longitudinal provider support - Ensure delivery of: - Quarterly provider chart reviews - Real-time coding support through a daily helpdesk - Provider education on coding accuracy and documentation standards - Analyze trends, triage, and answer questions in real-time - Research and interpret correct coding guidelines and internal business rules to respond to inquiries and issues - Increase adoption and optimization of coding tools, including APD 2.0, Stellar, Healow, and MRA 4.0 (POCA) Team Leadership & Development - Lead, coach, and develop a high-performing team of consultative coders - Establish expectations for provider engagement, coding quality, and productivity - Support hiring, onboarding, and workforce planning with care for regional demand - Promote a culture of accountability, learning, and clinical excellence Coding Quality & Documentation Excellence - Ensure compliance with ICD-10-CM, HCC guidelines, and CMS risk adjustment methodologies - Oversee quality outcomes from chart reviews and coding audits - Identify documentation gaps and implement targeted education programs - Partner with Coding Excellence and Compliance to maintain regulatory adherence Operational & Strategic Execution - Translate organizational goals into regional plans, goals, and performance metrics - Monitor and report on Indicators including coding accuracy, recapture rates, provider engagement, and efficiency - Address workflow inefficiencies, coverage gaps, and provider needs through targeted problem-solving - Support programs across analytics, technology, and operations Use your skills to make an impact Required Qualifications: - Bachelor's Degree or 5+ years of relevant risk adjustment coding experience within a healthcare setting - 3+ years of leadership or management experience - Certified Professional Coder (CPC) or equivalent certification (RHIA, RHIT, CRC or CCS) Preferred Qualifications: - Expertise in risk adjustment, HCC coding, and CMS guidelines - Experience in provider-facing coding education, documentation improvement, or clinical engagement. Must be passionate about contributing to an organization focused on improving consumer experiences - Experience supporting value-based care models or IPA/MSO environments - Experience leading field-based or hybrid teams Work Information: This role requires an in-center presence, involving daily commute to assigned clinic(s) and occasional (quarterly) travel within the market to alternative clinic(s) for strategic meetings. - Workstyle: Hybrid/remote - Location: Must reside within the states of Texas or Nevada - Hours: Monday–Friday, 8:00 AM–5:00 PM; additional time may be required. Additional Information: TB Statement: This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Driving Statement: This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. The individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. Work at Home Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours: 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc. $86,300 - $118,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. About Universal Products & Experiences (UP&E) At Universal Products & Experiences (UP&E), we transform iconic stories into products and experiences fans can wear, play, collect, and enjoy every day. From the thrilling universe of Jurassic World to the fun of Minions and the timeless magic of Back to the Future, we bring beloved franchises to life far beyond the screen. UP&E has grown rapidly while keeping the energy, agility, and inventive spirit of a start-up. Our mission is bold yet simple: to take imagination beyond the screen through innovative products, immersive retail, and unforgettable theme park experiences. Partnering with world-class licensees and creators, we deliver toys, fashion, collectibles, games, and lifestyle products across parks, retail, and digital platforms worldwide. Creativity, technology, and storytelling are at the heart of everything we do. As part of Universal Destinations & Experiences, you'll join a collaborative, inclusive global team where every voice matters - helping us be an employer of choice for top talent and a partner of choice for retailers, licensees, and creators. If you're ready to bring imagination to life and create moments that matter, your adventure starts here. Join us and help create moments that matter. https://www.universalproductsexperiences.com/ Job Description JOB OVERVIEW: Universal Products & Experiences is seeking a Senior Design Manager with experience in product design and licensing for the Toys and Hardlines team. The role will be based in Tokyo office and is responsible for product approvals, product development and product strategies for mainly Japan with the possibility of additional markets might be added in the future. Universal Products & Experiences team is looking for candidates that are pro-active, forward thinkers and have strong communication skills. The role requires a manager that has experience building strong relationships with internal cross-functional teams and external partners. This position will report directly to Director, Lifestyle/Toys & Hardlines Product & Design. KEY RESPONSIBILITIES: Licensing & Product Development - Serve as a subject matter expert in the entertainment and consumer products licensing business. - Manage licensed product development and approval processes, ensuring brand integrity, storytelling alignment, and high-quality execution. - Lead product approval meetings and oversee approval workflows, schedules, and system management. - Provide strategic guidance on licensor selection and product execution to business and category partners. Design Leadership & Innovation - Lead design direction throughout the product development lifecycle, from concept creation through final production. - Serve as the design expert for assigned product categories, including materials, construction, technical design, packaging, and branding. - Develop compelling presentations and product reviews that effectively communicate design concepts, product features, and development plans. - Provide design feedback and approvals aligned with brand guidelines, property priorities, and consumer expectations. - Drive product innovation by translating brand vision and consumer insights into differentiated, market-relevant product concepts. - Leverage knowledge of licensee design and manufacturing capabilities to optimize product development and execution. Strategy & Team Leadership - Lead, coach, and develop team members while fostering collaboration, accountability, and continuous growth. - Develop and execute category design strategies that support business objectives and long-term growth. - Identify emerging trends, consumer insights, innovation opportunities, and whitespace opportunities across brands and categories. - Partner with cross-functional teams to develop new product initiatives and expand existing product lines. - Contribute to broader business and organizational strategy discussions. Communication & Collaboration - Build and maintain strong relationships with internal stakeholders, licensees, vendors, and senior leadership. - Lead complex discussions, secure cross-functional alignment, and remove barriers to successful execution. - Facilitate high-impact meetings, establish accountability, and ensure timely follow-through on action items. - Communicate regularly with global leadership and provide updates on project status, product development, and strategic initiatives. Qualifications Basic Requirements: - Experience in licensing, consumer products, or manufacturing industries is preferred. - Proven people management experience. - Experience of leading licensed consumer product design and development in the entertainment industry, from concept through production, including approvals, manufacturing, and commercialization. - Native-level proficiency in Japanese; English proficiency preferred. - Strong understanding of product category dynamics, consumer trends, and business strategy. - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and business productivity tools, including Keynote, PowerPoint, Microsoft Office, Adobe Firefly, and Copilot, is a plus. - Willing to attend business travels Desired Characteristics: - Strong understanding of product category dynamics, consumer trends, and business strategy. - Strong communication and presentation skills with the ability to influence stakeholders and drive alignment - Strategic thinker who can balance creative excellence with business objectives - Proven leadership skills with the ability to mentor, motivate, and develop teams - Highly organized, detail-oriented, and able to effectively prioritize in a fast-paced environment - Collaborative, adaptable, and proactive problem-solver with a strong sense of ownership and accountability Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

• Develop and maintain the program Quality Control Plan (QCP) in alignment with federal contract requirements • Monitor and measure contractor performance against defined quality standards and performance thresholds. • Track and resolve Contract Discrepancy Reports (CDRs) and coordinate corrective action plans. • Embed quality checkpoints across all technical workstreams including application administration, cybersecurity, development, and database management. • Ensure all deliverables are reviewed for accuracy, completeness, and timeliness prior to government submission. • Maintain quality records, inspection logs, and corrective action documentation. • Support government quality assurance surveillance and audit activities. • Drive continuous improvement across program operations.

• Provide DS Quality oversight for UDI processes, shared procedures, and lifecycle management of UDI data (collection, storage, distribution). • Lead and continuously improve E2E global UDI processes to drive compliance and operational excellence across functions and markets. • Serve as DS Quality representative in the UDI Governance forum and facilitate strategic interfaces among Supply Chain, Quality, R&D and Regulatory Affairs. • Oversee audit readiness and compliance with emerging UDI regulations to protect country-level right-to-sell across DS businesses. • Design, establish, maintain, and improve the DePuy Synthes governance model for USA manufacturing, selling, and distribution licensing in partnership with cross-functional stakeholders. • Act as the US Licensure SME for DS: gather and manage data for licensure applications/renewals, coordinate filings with approved 3rd-party teams, and maintain documentation. • Develop and maintain SOPs, work instructions, training materials, and remediation oversight as needed. • Lead or support project management activities and the development of a digital tool/solution to support E2E licensure and UDI processes. • Execute activities under GxP and ensure ongoing audit readiness.