• Lead the Product team pursuing AI-powered momentum and evolution. • Collaborate cross-functionally to deliver roadmap quality, velocity, and integrity. • Elevate the Product team with outcome-focused leadership and accountability. • Own and refine product development lifecycle for high-velocity delivery. • Develop tools, processes, and metrics for prioritization and release readiness. • Build a high-performing product management organization through coaching and development. • Foster accountability, customer empathy, and commercial thinking across teams. • Modernize customer discovery and product validation practices. • Influence executive stakeholders on operating principles and investment priorities.

• Own the Medicaid product across federal reporting (T-MSIS, CMS reporting, and MES interfaces), analytics (claims, quality, redetermination, and eligibility, including program oversight dashboards), agentic workflows, and Medicaid-specific platform capabilities. • Run discovery and requirements directly with state Medicaid agencies. • Stay current on Medicaid policy shifts, including eligibility redetermination cycles and recent federal legislation, and translate their impact into the product. • Define agentic workflows and predictive analytics for Medicaid operations and oversight, with a person accountable for anything touching a federal submission. • Serve as product subject matter expert for Medicaid pursuits and RFP responses.

• Own the public health domain point of view and product direction at both county and state levels. • Provide subject matter expertise on the US public health and community health context, including SDOH and HRSN, case management, disease surveillance and closed-loop referral. • Own the regulatory and consent framing • Define the innovation agenda: agentic workflows and predictive analytics that reduce manual effort for front-line public health and community staff, with clear human oversight on every automated step. • Run discovery directly with county and state agencies, and shape the roadmap that the platform and engineering teams execute. • Serve as product subject matter expert for public sector pursuits and RFP responses.

• Manage operational execution of Medrio's Early Adopter Program: coordinate scheduling, maintain CRM tracking, manage sandbox provisioning, coordinate customer follow-up, and track milestone progress across all active pilots. • Maintain launch readiness frameworks and go/no-go checklists for new and rebuilt products, ensuring all cross-functional teams are prepared for each release. • Lead internal product launch evaluation programs: recruit and coordinate Medrian evaluators, aggregate and synthesize feedback, and ensure findings reach the appropriate product and engineering owners. • Coordinate cross-functional execution across Product, Engineering, Professional Services, Sales, Marketing, and Support to maintain alignment and accountability throughout each product release cycle. • Support Product Advisory Council (ePAC/iPAC) logistics and follow-up: scheduling, agenda preparation, capturing and distributing customer insights, and tracking action items to closure. • Maintain operational readiness documentation: release summaries, training material coordination, implementation guides, and support preparation materials for each new and rebuilt product. • Track key metrics related to launch readiness, early adopter program progress, and operational efficiency across the product portfolio. • Translate product release milestones into clear operational plans, including workflows, ownership, and handoff models for each cross-functional team. • Identify and surface gaps between product design and operational readiness, escalating to the Senior Director and relevant stakeholders as needed. • Continuously improve processes and frameworks to reduce friction and support scale as Medrio's product portfolio and release cadence expand.