Kentik logo
Kentik

The network observability company.

Solutions Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

Japan

Posted

1 day ago

Salary

0

Seniority

Senior

Job Description

Solutions Engineer

Kentik

• Manage all technical aspects of the sales journey including product demonstration, proof of concept, and feature requests • Respond to RFIs, RFPs, and RFQs • Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities • Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization • In collaboration with Customer Success, post-sales engineering check-ins with customers to maintain high customer success rates, share new features and product roadmap, and help customers integrate with their own in-house tools and systems • Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives • Attend trade shows, conferences, and meetups • Requires frequent travel (30%+), often on short notice, including regular onsite meetings with current and prospective customers

Job Requirements

  • 5+ years experience in a high tech sales/solutions engineering or systems/network engineering role
  • Must be located in Japan
  • Fluent in both Japanese and English, with excellent written and verbal communication skills
  • Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives
  • Experience managing Cisco/Juniper routers and Linux servers
  • Strong understanding of network and application protocols (e.g. Netflow, SNMP, BGP, DNS, TCP/IP, HTTP) and their use for infrastructure design and operations
  • Understanding of DDoS attacks and basic mitigation methods
  • Nice to haves: Previous work experience selling to network and systems engineers and architects from Tier 1 and 2 carrier networks
  • Background or product interest in security, performance, monitoring, and/or infrastructure space
  • Scripting proficiency in Python, Bash, Ansible, or Perl
  • Basic database and/or SQL experience
  • Familiarity with open source technologies such as LibreNMS, Elastic, Grafana, and Prometheus
  • In depth knowledge of one or more public cloud architectures (e.g. AWS, GCP, Azure)

Benefits

  • Competitive salary
  • Amazing benefits on top of the meaningful and challenging projects

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