Archer

• Oversee a group of leaders to manage and execute the enrollment process effectively • Act as the primary strategic point of contact for assigned partner campuses • Direct and drive enrollment performance across various teams or partners • Lead, train, and mentor Assistant Directors of Admissions • Collaborate with internal and external stakeholders to evaluate and optimize admissions workflows • Utilize enrollment data and market analysis to guide strategic decision-making • Provide compliance oversight across all teams • Serve as the final point of escalation for complex partner or student concerns • Support new partner onboarding, program launches, and organizational growth initiatives • Interview, hire, and train new staff and leaders • Oversee the daily operations of the admissions team

• Oversee a team of Admissions Advisors to manage and execute the enrollment process effectively • Support, strategically plan, and collaborate with partner campuses • Develop, train, and maintain quality staff • Enhance and maintain effective communication and relationships within Archer Education • Work closely with partner campuses to ensure enrollment processes are being executed in a manner that is best for the student and the college/university • Make strategic and operational decisions to ensure the execution of an efficient and student-focused admissions process • Maintain a thorough working knowledge of all online programs and all internal and external policies, procedures, and requirements of our partner schools • Ensure assigned enrollment plans are met or exceeded through supervising and monitoring reps and individual contributions • Responsible for training Admissions Advisors to ensure they have the necessary product knowledge to accurately present college programs • Ensure admissions staff are exercising discretion within process and following compliance guidelines • Responsible for quality assurance of the team (listening to phone calls and providing feedback) • Handle escalated student or staff concerns • Interview, hire, and train new staff and leaders • Oversee the daily operations of the admissions team • Provide constructive and timely performance evaluations • Handle discipline and termination of employees in accordance with company policy • Provide work direction and problem-solving assistance to other individuals • Supervise staff, including scheduling and assigning work, reviewing performance, and recommending salary increases, promotions, transfers, demotions, or terminations.

• Ensure that they are meeting the number of PR opportunities assigned to them on a monthly basis • Proactively pitch academic thought leaders to national, local and industry media outlets • Work with Director of Comms on client strategy calls for clients • Ensure all reporting is completed in a timely manner • Work with Director of Comms to address any larger client issues and communicate regularly any concerns that are forthcoming • Lead peg meetings and internal calls where appropriate • Stay on top of industry trends for clients • Build media and faculty relationships • Utilize SEO practices to improve overall PR performance and look for opportunities to collaborate with SEO team to showcase to clients how our services work together • Participate in content brainstorms from a faculty and persona standpoint

• Serve as the day-to-day lead and primary point of contact for university partners • Manage all regular communication and foster high-level partner satisfaction • Lead the daily execution of project plans • Develop and manage annual marketing and enrollment budgets • Maintain a deep understanding of the evolving online higher education landscape • Act as the liaison between university contacts and internal teams • Lead comprehensive term business reviews • Monitor multi-channel performance • Serve as the primary escalation point for partner concerns • Support the Managing Director in the contract renewal and SOW process • Work with cross-functional teams to align resources • Communicate account performance to executive leadership