• Develop and execute business development strategies that drive new client acquisition, revenue growth, and market expansion • Identify, qualify, and manage sales opportunities through the full sales lifecycle, from prospecting and discovery through contract negotiation and close • Build and maintain a healthy sales pipeline by generating outbound opportunities, managing inbound leads, and developing strategic prospecting initiatives • Utilize a consultative sales approach to understand client business objectives, operational challenges, and outsourcing needs while developing tailored solutions that deliver measurable value • Develop and present compelling business proposals, solution recommendations, presentations, and commercial agreements to prospective clients and executive stakeholders • Lead complex contract negotiations and commercial discussions while ensuring alignment with company objectives and client expectations • Maintain accurate pipeline activity, forecasting, customer information, and sales documentation within CRM platforms • Collaborate with Revenue Operations, Solutions, Service Delivery, Finance, Legal, Marketing, and other internal stakeholders to develop competitive proposals and support successful client engagements • Develop and maintain executive-level relationships with prospective clients while positioning the organization as a trusted outsourcing partner • Monitor market trends, competitive intelligence, customer needs, and industry developments to identify new business opportunities and strengthen sales strategies • Achieve or exceed assigned revenue targets, sales quotas, pipeline objectives, and other key performance indicators • Identify opportunities to improve sales processes, pipeline management, customer engagement, and commercial effectiveness through continuous improvement initiatives • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules • Collaborate with other departments as needed • Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times • Perform other duties as assigned