Role Description We are seeking a highly detailed, compliance-minded, and empathetic Total Rewards Specialist to join our small but dynamic HR team. In this mid-level role, you will be the day-to-day engine driving our benefits administration and leave of absence (LOA) programs, while serving as a critical partner in payroll auditing and backup processing. This role is perfect for someone who loves data integrity—thriving in compliance, invoice reconciliation, and system configuration—but also genuinely enjoys "employee care," helping our team members navigate their benefits and leave options. As part of a lean team, you will have the opportunity to wear multiple hats, contribute to special projects, and directly impact our overall employee experience. Position is 100% remote within the United States. What You Will Do - Benefits & Leave Administration - Manage day-to-day administration of group benefits programs (medical, dental, vision, 401k, life, and disability insurance). - Serve as the primary point of contact for multi-state leaves of absence, ensuring strict compliance with FMLA, ADA, and evolving state-specific paid family leave and disability legislations. - Act as the first line of contact for employee inquiries regarding benefit plans, claim escalations, and leave requests, providing empathetic and clear guidance. - Play a key role in the annual Open Enrollment process, including collaborating on strategy, managing communications, and executing benefit system configuration changes. - Auditing, Compliance & Financials - Own the monthly reconciliation of all group benefit invoices, identifying discrepancies, and working with vendors to resolve billing issues. - Ensure all benefit and leave programs remain compliant with federal and state regulations (ACA, COBRA, ERISA, HIPAA). Assist with required filings and testing (5500s, non-discrimination testing). - Conduct regular audits of HRIS data, benefit deductions, and leave tracking to ensure 100% accuracy between HR systems and third-party vendors. - Payroll Backup & Special Projects - Partner closely with the payroll team to audit payroll cycles prior to finalization. Train on end-to-end payroll processing to serve as the seamless primary backup when needed. - Contribute to broader HR initiatives, system migrations, total rewards statements, and wellness program implementations. Qualifications - 3 to 5 years of dedicated experience in HR, specifically focusing on benefits administration and leave of absence management. - Proven experience managing leaves and benefits across multiple states, with a solid understanding of varying state-specific disability and paid family leave regulations. - Prior experience with payroll processing or payroll auditing is highly preferred (or a strong aptitude and eagerness to learn). - Hands-on experience working within HRIS/Benefits administration systems. Comfort with system backend configuration (especially for Open Enrollment) is a major plus. Experience with Dayforce is also a plus. - Ability to translate complex benefit and compliance jargon into warm, easily understood language for employees. - Eagerness to contribute broadly to a small team and pivot between analytical data work and employee-facing conversations. Benefits - Employees can expect a robust benefits package, including health and dental and 401k with company match. - Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays. - Tuition reimbursement. - Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! - 24/7 access to virtual medical care with Teladoc. - Quarterly awards based on peer nominations. - Regional discounts and perks. - Opportunities to participate in charitable events and give back to the community. Company Description WorkWave is the leading provider of cloud-based software solutions to pest control, lawn care, landscape management, and other green industries. Our special sauce is our team: We’re a group of makers, doers, creative thinkers, and hard workers, and we’re always looking for individuals who embrace those ideals to come and help us grow. At WorkWave, we empower businesses with the tools they need to succeed in the field service industry. We pride ourselves on innovation, collaboration, and delivering high-impact solutions for our customers.

• Independently manage end-to-end Payroll Time processes for assigned pay groups within Workday. • Analyze time data to identify trends, risks, and opportunities for operational improvement. • Create and maintain recurring and ad hoc reports to support business leaders, audits, compliance requirements, and workforce analysis. • Support complex employee and manager inquiries through detailed time data analysis and issue resolution. • Develop and execute testing scenarios, including user acceptance testing (UAT), system enhancements, and new feature releases. • Process and validate retroactive time transactions while ensuring compliance with company policy and statutory requirements. • Monitor payroll time controls, identify process risks and control gaps, and implement corrective actions. • Partner with Payroll and other cross-functional teams to resolve issues and improve processes. • Drive continuous process improvement initiatives by leveraging data insights, automation, AI tools, and reporting capabilities. • Manage project deliverables from initiation through implementation, ensuring quality, accuracy, and timeliness. • Support Workday Time module administration and contribute to system optimization efforts.

Role Description As the Senior Payroll Analyst – Union, you will support the Payroll team by ensuring the accurate and timely processing of payroll for weekly union employees. This role involves maintaining compliance with company policies, collective bargaining agreements, and federal, state, and local regulations. You will play a pivotal role by establishing strategic partnerships with key departments internally and with applicable union representatives externally. Key Responsibilities - Lead the union payroll process to ensure the successful and timely processing of payroll for union employees, adhering to company policies, collective bargaining agreements, and federal and state regulations. - Identify potential payroll-related risks and implement controls to mitigate errors, fraud, or compliance violations. - Take charge of payroll-related escalations and collaborate with other departments to implement corrective actions and prevent future issues. - Ensure union benefit contributions and employee deductions are accurately set up, maintained, paid, and reported in line with collective bargaining agreements and regulatory requirements. - Establish and maintain strategic relationships with Finance, IT, HR, Labor Relations, and operational departments to align payroll practices with business needs. - Participate in union negotiations, grievances, and other related activities, ensuring payroll practices align with collective bargaining agreements and established practices. - Standardize and optimize existing divisional processes and procedures to enhance efficiency and effectiveness across payroll operations. - Develop and maintain Standard Operating Procedures (SOPs) and flowcharts for all payroll processes to ensure accuracy and up-to-date documentation. - Stay informed about federal, state, and local payroll legislation impacting the business. Coordinate with internal and external parties to ensure compliance. - Oversee the Union Time and Attendance System, ensuring it is updated and compliant with collective bargaining agreements and wage and hour regulations. Establish a governance process to manage changes effectively. - In this role, there may be special projects or other job duties assigned by Management. Qualifications - Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources or a related field is preferred. - 5+ years of experience in a union payroll environment. - Proficiency with cloud-based (SaaS) payroll applications, preferably Ceridian Dayforce. - Advanced skills in PowerPoint, Word, Excel, and Smartsheet. - Strong interpersonal skills with the ability to cultivate cross-collaborative relationships and influence at all organizational levels. - Extensive knowledge of FLSA, federal, state, and local wage and hour, and tax regulations. - Proven ability to streamline processes for efficiency while maintaining a balance of internal controls. - Customer-centric approach with effective communication skills across all levels of leadership. - Strong communication and interpersonal skills, with the ability to effectively assist employees with payroll related inquiries. - Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously. - Ability to interpret collective bargaining agreements for payroll, benefits, and paid time off rules. Compensation and Benefits - Base: $80,000 - $110,000 - Bonus: 10% Target Bonus - Total Compensation (Base + Bonus): The successful candidate could reasonably expect a Total Compensation Package in the range of $85,000 - $127,000 - This role is not eligible for equity opportunities, awards or grants. - Medical, Dental and Vision plans with leading national providers - Health Savings Account (HSA) / Flexible Spending Account (FSA) - Company Provided Basic Life and Accident Death & Dismemberment (AD&D) - Voluntary Life and Accidental Death & Dismemberment (AD&D) - Critical illness, Hospital Indemnity, Accident Coverage - Legal Insurance Plan - Paid Time Off (PTO) & Paid Company Holidays - 401(k) plan with generous company match

• Process payroll on a bi-weekly basis for assigned facilities • Maintain time off accruals for employees • Monitor the time keeping system for issues • Address issues regarding pay discrepancies