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Account Executive
Location
Philippines
Posted
2 days ago
Salary
0
Seniority
Mid Level
Job Description
Account Executive
BEL USA LLC
• Provide day-to-day support for clients, ensuring strong, lasting relationships by addressing their needs, offering tailored solutions, and maintaining satisfaction. • Identify opportunities to enhance service offerings. • Act as the primary point of contact for client inquiries, preparing and providing accurate quotes based on customer needs. • Ensure timely follow-up on all quotes to address questions and move the process forward. • Follow up on all open quotes, working closely with clients to close quotes and finalize agreements. • Incentives are based on successful quote closures and client ratings on industry platforms. • Partner with Factory and Multi-Line Reps in assigned geographic areas to ensure cohesive teamwork and tailored solutions that meet client needs. • Collaborate with internal teams to prepare client presentations and proposals, clearly communicating service offerings and ensuring alignment with client expectations. • Engage with clients throughout the service lifecycle to ensure their needs are met, addressing any issues or concerns, and providing updates as necessary, including post-quote follow-up. • Work closely with internal teams to monitor account status, quote progress, performance, and client satisfaction, ensuring a seamless experience across departments. • Track and analyze client data, including quote activity and closure rates, to identify trends and provide insights that support improved client service and performance. • Act as a trusted consultant to clients, offering guidance on service options and recommending solutions that best meet their individual needs, with a focus on successful quote management. • Coordinate with internal teams to ensure that client expectations are met, quotes are managed efficiently, and relevant updates are communicated effectively. • Stay current on industry trends and company policies while performing other duties as assigned to support overall team and client success.
Job Requirements
- At least 2 years’ experience of Business, Marketing, Customer Service, or Sales in a fast-paced environment with demonstrated commitment to providing exceptional customer support
- Proven track record of success
- Excellent verbal and written communication skills, capable of collaborating across teams and with external reps.
- Strong attention to detail, organizational skills, and time management abilities.
- Proficiency in Microsoft Office Suite and CRM systems.
- Self-motivated, and customer-focused, with the ability to multitask and meet tight deadlines in a collaborative environment.
- Strong presentation and communication skills to effectively convey product value to clients.
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