Orchestrating a brighter world
Service Manager
Location
United Kingdom
Posted
6 days ago
Salary
0
Seniority
Senior
Job Description
Service Manager
NEC Software Solutions
• Responsible for all aspects of contract delivery including finance, quality, people and client. • Responsible for the allocation and management of team and individual performance targets. • Responsible for all aspects of Performance Management, including identifying training needs and addressing appropriately. • Responsible for the day to day management of people. • Ensure contracts are achieving the agreed budget targets. • Co-ordinate resources for current and future contracts in line with business and customer requirements. • Perform complex contract scoping exercises at customer sites. • Work with sales colleagues in order to maximise business opportunities. • Effectively manage third party relationships that support NECSWS delivery and escalate to Operations Manager where required. • Drive best practice in the team delivering business update sessions to wider team members including designing and delivering high quality training material and sessions.
Job Requirements
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK.
- Must have up to date technical knowledge of the legislation associated with contract delivery.
- Ability to travel.
Benefits
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
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