• Oversee the assessment and evaluation of patients' needs and requirements • Lead a teams of Nurses and Care Coaches responsible for program success • Collaborate across departments and maintain frequent contact with other managers • Participate in a one-week (Sunday through Saturday) on-call rotation every six weeks • Lead departmental program with responsibilities for scheduling, daily dialing strategy, policy and process documents, and performance metrics • Complete onboarding tasks for new associates and collaborate with the training team for new hire orientation • Troubleshoot basic IT issues for associates

• The Sr. Manager, Business Innovation Owner leads end-to-end innovation initiatives that turn business strategy into measurable results. • This role drives multi-functional collaboration from conceptualization through execution, ensuring new products, services, or processes deliver business value, operational impact, and financial outcomes while balancing speed, risk, and strategic priorities. • Translates business strategies, customer needs, and market insights into innovation initiatives and testable hypotheses. • Leads the full lifecycle of innovation projects, including discovery, prototyping, experimentation, validation, and scaling. • Leads and facilitates agile teams, workstreams, workshops, sprints, and retrospectives to drive iterative learning and delivery. • Conducts or supervises market research, customer discovery, and product‑market fit assessments. • Designs and delivers validation experiments using lean startup, design thinking, or hypothesis-driven methods. • Builds strong cases, ROI models, and scaling recommendations advised by evidence and data. • Influences and aligns partners across product, business, design, engineering, analytics, and operations. • Removes blockers, leads risks, and ensures multi-functional clarity on goals, roles, and expected outcomes. • Prepares and delivers clear communication, updates, and recommendations for senior leadership. • Contributes to continuous improvement of innovation practices, playbooks, and operating rhythms within the business unit.

• Lead the design and build of the company’s enterprise control framework across key business and operational processes • Assess existing workflows and identify control gaps, failure points, manual dependencies, and areas of elevated operational risk • Map end-to-end processes and translate them into clear, scalable control points and operating procedures • Design preventive, detective, and monitoring controls that are practical, auditable, and aligned with business realities • Develop and formalize SOPs, control documentation, ownership structures, escalation paths, and remediation processes • Partner across Risk, Product, Operations, Finance, Compliance, Technology, and Data teams to embed controls into daily operations and system workflows • Drive control implementation from concept through rollout, including stakeholder alignment, documentation, training, and follow-up • Establish governance around control execution, issue tracking, remediation, and evidence retention • Bring structure and discipline to how control failures are identified, escalated, root-caused, remediated, and closed • Apply a strong understanding of risk and control principles, including COSO-based thinking, to create a coherent and scalable controls environment • Operate independently with high ownership in an environment that is still building maturity, process discipline, and organizational muscle • Support management readiness for internal audit, external review, board-level discussions, or broader control maturity initiatives as needed

• Responsible for leading, coordinating, and managing all technical and mechanical responsibilities of the BioDevice business within assigned region • Manage a team of remote Field Service Specialists • Ensure all BioDevice Customers receive 'Best In-Class' service and support • Conduct frequent ride alongs with all reporting Specialists, aimed at coaching and improving the day-to-day operations within their hatcheries • Utilize Zoetis Site Evaluation Program to monitor performance and success • Oversee the routine collection and reporting of all field service information • Proactively recruit and On-Board new colleagues for the assigned area • Identify and implement training and development needs • Develop and implement Individual Development Plans (IDPs) with area Technicians