• Perform care management telephonically within the scope of licensure for members with complex and chronic care needs • Assess, develop, implement, coordinate, monitor, and evaluate care plans designed to optimize member health care • Ensure member access to services appropriate to their health needs • Conduct assessments to identify individual needs and a specific care management plan • Implement care plan by facilitating authorizations/referrals as appropriate • Coordinate internal and external resources to meet identified needs • Monitor and evaluate effectiveness of the care management plan and modify as necessary • Interface with Medical Directors and Physician Advisors on the development of care management treatment plans • Assist in problem solving with providers, claims or service issues

• The RNCM manages a panel of rising and high intensity members to support integrated chronic disease and behavioral health care for the members. • The RNCM collaborates with members to create a care plan and oversees progress to the plan, frequently reassessing needs, coordinating with providers and specialized resources, and partnering closely with the Community Health Partner to build trust and demonstrate advocacy. • Receive members from the engagement and care team, clearly communicating program expectations, including duration and goals. • Complete self-efficacy and condition-specific screeners during the assessment and intake phase, along with behavioral health screeners like PHQ-9, GAD-7, AUDIT, and DAST-10 to identify behavioral health needs. • Conduct in-person clinical examinations when appropriate and collaborate with care team members to determine member placement in programs of varying intensity. • Prepare for and actively participate in case conferences, leading discussions when necessary. • Develop a care plan in collaboration with the member and address social needs with the support of the Community Health Partner. • Conduct regular clinical visits and follow-ups per program guidelines, monitoring routine therapeutic interventions and addressing member needs promptly. • Collaborate with the care team to support a panel of assigned members, providing clinical assistance in health maintenance, chronic disease management, and co-occurring psychiatric disorder support. • Perform medication reconciliation, administration, compliance, and education as part of member care. • Address quality gaps prioritized by the contracted company and ensure thorough chart documentation and coding (ICD or CPT) to validate gap closures. • Utilize care facilitation tools, electronic health records, and scheduling platforms to gather data, document member interactions, organize information, track tasks, and communicate with team members and community resources. • Support members in achieving their care plan goals through coordinated and comprehensive care efforts.

Role Description In this role, you will be responsible for procuring Green Coffee Beans and/or Soluble Coffee and other related products. This role requires deep understanding of Coffee pricing and buying approaches, commodity market dynamics, pricing history, value opportunities, and overall risk management. The ideal candidate is both analytically strong and operationally grounded. This person will create and execute strategies to: - Optimize value - Reduce costs - Manage inventory - Create and maintain pricing transparency - Drive supplier innovation - Ensure supply continuity - Work cross-functionally with internal stakeholders - Maintain/develop strong supplier relationships Qualifications - Bachelor’s degree in supply chain, agricultural economics, finance, or business administration. - Strong negotiation skills. - Minimum 5 years of experience directly purchasing coffee or other traded agriculture commodities (wheat, corn, soybeans, coco, sugar) on a multi-unit global scale; including direct purchases through Traders and Producers. - Experience working with Brokers and buying futures to mitigate risk. - Understanding and use of commodity market data and trends to make informed purchasing decisions and cost-saving initiatives. - Understanding of total cost of ownership principles, price transparency, and continuous improvement strategies to ensure competitive market-based pricing. - Strong analytical skills, including cost benchmarking and developing data-driven recommendations. - Experience with ERP systems; D365 is desirable. Requirements - Willingness to work additional hours, and tailor schedule appropriately, to support team goals and meet deadlines. - Must possess adequate vision, hearing, and verbal communication skills to meet essential job performance and safety standards. - Ability to stand and walk for extended periods and regularly perform physical tasks such as pushing, pulling, lifting, climbing, bending, stooping, squatting, and using hands for detailed tasks. - Work environment sometimes involves exposure to inclement weather. - Physically capable of performing tasks such as lifting, climbing, and using hand and power tools, including pallet jacks, scales, ladders, and standard material handling and cleaning equipment. - Capable of safely lifting up to 50 pounds frequently throughout the day; ability to handle heavier items with proper lifting equipment or team-assisted techniques to ensure safety. Work Environment - Employees must be able to work in a dynamic manufacturing environment that may include exposure to odors, dust, moderate noise levels, and fluctuations in temperature and ventilation. - Appropriate personal protective equipment (PPE) must be worn at all times, which may include but is not limited to: safety glasses, steel-toed shoes, gloves, hairnets, uniforms, and face shields, as required by specific job duties and safety protocols. Quality Statement - Follow Good Manufacturing Practices (GMP’s), allergen control, food defense, HACCP, SQF, and regulatory requirements so that we make consistently safe, quality products. - Ensure the presence of visitors, contractors, and customers are documented on each visit in and out of the facility to maintain good manufacturing practices, allergen controls, food defense/food security and HACCP controls. - Report all food safety and quality issues to management immediately. - Partner with colleagues across all functions to share knowledge, skills, and information regarding quality and food safety. - Adhere to all health and safety work practices. - Exhibit an understanding of quality and food safety standards and be able to speak about the Finlays quality and food safety system and your role in it. - Handle customer complaints in a timely and professional manner so that the customer is put first, always. - Participate fully in Finlays programs that drive continuous improvement methodologies. - Any employee in doubt as to the role they play in the Finlays quality and food safety management system must reach out to the site Quality Manager or VP of Quality. Equal Opportunity Statement Finlays Solutions is an equal employment opportunity employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Finlays employs individuals that are 18 years of age or older. This position is not eligible for Visa Sponsorship.

• Own and execute the consumer and shopper insights agenda and learning plan • Serve as a strategic thought partner to Brand, Marketing, Sales, and Innovation leadership • Build and present board- and ELT-ready narratives on brand health, shopper behavior, and category dynamics • Own vendor selection, contracting, and budget management across research partners • Own and execute brand health tracking across the organization • Define and evolve our target audiences by category using all data sources and third-party panel providers • Execute ad-hoc research as a critical, always-on tool for answering emerging consumer and product questions • Lead consumer segmentation, source-of-volume, and brand-switching analyses to inform positioning, innovation, and marketing prioritization • Inform shopper insights work by leveraging basket and panel data to support shopper marketing programs • Partner with Sales to build data-backed narratives for retailer meetings