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Gallagher logo
Gallagher

Working to protect what matters most throughout the world.

Account Representative

Location

EST (UTC-5)

Posted

3 days ago

Salary

0

Seniority

Mid Level

Job Description

Account Representative

Gallagher

Role Description At Gallagher, we’re united by a commitment to one another’s growth and the pursuit of shared goals. We’re looking for a Personal Lines Client Service Specialist to join our team and help us deliver exceptional service to our clients. This is a fully remote position with a schedule of Monday through Friday, 9:00 am to 6:00 pm EST. If you’re passionate about building relationships, solving problems, and making a real impact, this could be the perfect role for you. This role supports our Ohio zone. In this role, you’ll be the go-to person for our clients, helping them navigate their insurance needs with confidence. You’ll provide personalized service, answering questions about policies, endorsements, and claims, and offering solutions to meet their needs. Whether it’s discussing auto, homeowners, or umbrella policies, you’ll ensure our clients feel supported every step of the way. - Maintain accurate client and policy data. - Use Gallagher’s technology to streamline processes and improve service quality. - Collaborate with your team to secure existing business and drive the sale of additional services. - Manage multiple priorities with ease. Qualifications - Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience. - Active Property and Casualty Insurance License. - Strong written and verbal communication skills. - Proficient in using technology as a tool to maximize productivity and quality. - Appropriate licensing as required. Requirements - 1+ years of prior call center experience (nice to have). - Working knowledge of Microsoft software, Applied Epic, and Salesforce (nice to have). Benefits - Competitive compensation. - Comprehensive benefits programs designed to support your well-being. - Career development opportunities and ongoing learning. - A collaborative, people-first culture with accessible leadership. - The opportunity to do meaningful work with global reach and local impact.

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Fortinet logo

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