Andela

• Builds the application layer between the AI/data engine and the field team user experience. • Owns the FastAPI backend, including Pydantic validation, async endpoints, API contracts and structured error handling. • Builds the React / NextJS frontend across various dashboards and ASM briefing / action tracker tools. • Implements KPI cards, ranking tables, charts, dashboards and data visualisation components. • Builds AI recommendation cards with confidence indicators and explainability panels. • Implements action logging, follow-up assignment and outcome tracking flows. • Deploys frontend and backend services using Azure Container Apps or related Azure services. • Owns REST API design, authentication, authorisation and schema validation.

• Build and maintain Snowflake data pipelines for Dealer 360 and Aftermarket workstreams respectively • Design and implement the dealer and aftermarket feature stores (Layer 1–2) • Build ingestion pipelines for all external data sources (JD Power, PIN, S&P, Vehicle Registration, competitive scraping + 2 TBC) • Write and maintain dbt models for data transformation, cleaning, and normalisation • Enforce schema validation, data quality checks, and freshness SLAs across all feeds • Collaborate with the Data Architect to implement the unified data model • Produce documented data lineage for every pipeline before any model is trained against it

• Process monthly payroll and other payments for all our Technologists; • Work with company database programs to process payroll and maintain personnel database regarding salaries, rate increases and bonuses; • Report to department supervisor regarding daily activities and issues. Prepare reports to relevant departments and/or leadership about payroll and expenses; • Work directly with other departments to achieve organizational goals as required; • Assist with the analysis of business situations and later implementation around optimization; • Address and resolve inquiries from Technologists and other stakeholders relating to the payroll/payments.

• Design and implement delivery frameworks, methodologies, and governance structures that scale AI Solutions revenue by several orders of magnitude over the next 24 months • Establish clear SOPs, AI-specific quality gates (eval frameworks, model performance thresholds, hallucination controls), and risk management protocols while maintaining flexibility for client-specific needs • Create metrics, dashboards, and reporting systems that provide real-time visibility into delivery health, margin performance, and customer satisfaction • Own CSAT, margin, and quality metrics across all AI Solutions and custom development engagements • Implement early warning systems to identify at-risk projects and orchestrate rapid intervention • Conduct regular business reviews with delivery teams to ensure adherence to financial targets and scope management • Establish post-mortem and lessons-learned processes that systematically improve delivery capabilities • Partner with AI Solutions, Sales, and Customer Success leadership to define outcome-based delivery models and fixed-fee engagement structures, and to ensure tight handoffs between Solutions Architects (FDEs) and delivery program managers on every engagement • Build resource management and capacity planning systems that optimize utilization while preventing burnout • Provide coaching, mentorship, and capability development to delivery managers and project leads • Serve as an Executive / Senior Sponsor for strategic enterprise engagements, partnering directly with client executives to shape delivery strategy, mitigate risk, and drive long-term partnership growth

• Embed yourself in assigned business function to deeply understand their priorities, challenges, and opportunities • Proactively identify analytical opportunities before stakeholders ask—hunt for insights that drive action • Design and lead experiments, A/B tests, and pilots with clear success metrics and measurement frameworks • Deliver insights with clear recommendations and next steps, not just data summaries • Build dashboards, reports, and analytical frameworks that enable ongoing business monitoring • Conduct deep-dive analyses on business performance, customer behavior, and operational efficiency • Develop forecasting and predictive models to support strategic planning and resource allocation • Synthesize complex data into compelling narratives that drive stakeholder action • Train business partners on self-service analytics tools and metrics definitions • Create documentation and resources that enable stakeholders to answer basic questions independently • Serve as the data expert for your business area, ensuring consistent interpretation of metric

Role Description Andela’s Solutions organization designs and delivers AI, Cloud, Data, and Learning solutions for enterprise clients. The Learning Solutions Manager owns learning as a solution vertical within this portfolio — responsible for identifying and validating opportunities, designing programs, building commercial repeatability, and driving measurable client outcomes. This is not a traditional L&D role as the Head of Learning Solutions. You operate like a product and business leader: - Validating demand - Designing for outcomes - Packaging for scale - Iterating on data You will start as an individual contributor with scope to build a team as the vertical matures. You’ll work closely with our key partners like GitHub, OpenAI, and Anthropic, and team with a variety of cross-functional teams including Talent Operations, Delivery, Sales, Partnerships, and Marketing. Exceptional Leadership As an Andelan, you’ll serve as a role model for the rest of the company. Think about the feedback your peers typically give you – if it usually sounds like the below, we want to hear from you: - Low ego, low drama: You share credit, take blame. You like being wrong because it means someone else had an even better idea. - One team mentality: You break silos across teams. You put the company and mission first above your team alone. - Great listener, hungry for feedback: You’re always seeking to improve – our product, our business, yourself. You solicit diverse opinions and deeply listen. - Owner, not renter: You see a problem, you fix it or find someone who will. The buck stops with you. - Team-player: You roll up your sleeves and get scrappy. You do this by proactively collaborating with your team while actively engaging in important details that matter. - Business problem solver: You’re not just a functional expert; you consistently get praise for approaching your function through the lens of solving business problems. Key Responsibilities - Solution Discovery & Incubation (~30%) - Identify and validate enterprise learning opportunities through market research, competitive analysis, client engagement, and signals from Andela’s Talent Network. - Design learning solution concepts targeting reskilling needs across AI/ML, Cloud, Data, and Software Engineering domains — with AI as the primary focus. - Build business cases including market sizing, competitive positioning, pricing models, and revenue projections. - Lead proof-of-concept programs demonstrating measurable learner outcomes and client ROI. - Present solution investment recommendations to cross-functional leadership. - Solution Design & Technical Leadership (~30%) - Define curriculum architecture, assessment frameworks, hands-on lab architectures, post-training community building strategies, and certification pathways for enterprise learning programs. - Drive decisions on modality (live, virtual, self-paced, cohort-based), platform selection, and technology integration. - Evaluate and integrate AI-assisted delivery tools — adaptive platforms, AI copilots, intelligent tutoring systems. - Build program design standards, templates, and replication playbooks. - Leverage strategic partnerships to scale learning content development and refresh cycles (GitHub, OpenAI, Anthropic, AWS, Google, NVIDIA, CNCF, etc.). - Client Partnership & Engagement Design (~25%) - Lead discovery and scoping for complex enterprise reskilling engagements, translating workforce transformation goals into structured program requirements. - Facilitate design workshops, steering committees, and outcome reviews with client stakeholders (HR, Engineering, Business Unit leadership). - Define engagement models, milestones, and success criteria that Delivery executes against. - Drive iterative program refinement based on learner performance data and client feedback. - Commercialisation & Go-to-Market (~15%) - Transform successful pilots into scalable, repeatable offerings with recurring revenue potential. - Develop positioning, messaging, and sales enablement materials for learning solutions. - Support pre-sales activities — solution design, presentations, and proposals. - Build playbooks enabling rapid solution replication across client engagements. - Track and report on solution adoption, revenue contribution, and market traction. Qualifications - 5+ years in enterprise learning, workforce transformation, or technical education; at least 3 years in a solution design or product leadership capacity. - Understanding of enterprise reskilling at scale (50–500+ learners per cohort). - Hands-on experience packaging and promoting certification-driven programs across AI/ML, Cloud, Data, or Software Engineering. - Possesses a strong technical fluency and comfort with technical education curricula. Demonstrable ability to effectively engage with L&D department heads at target firms. - Proven ability to build financial models, business cases, and commercialisation strategies. - Track record of delivering measurable impact of learning: e.g. product adoption and learner satisfaction. - Excellent stakeholder management — comfortable engaging CHROs, CTOs, and Business Unit Heads, and Heads of L&D. Preferred - Background in professional services, consulting, or workforce transformation (e.g., Accenture, Pluralsight, Coursera for Business). - Experience launching or scaling new learning product lines or digital education offerings. - Familiarity with AI-assisted learning delivery and modern LMS/LXP platforms at enterprise scale. - Data-driven approach to program optimisation — able to interpret performance metrics and translate into design improvements. - Experience working with global distributed teams and talent networks. Company Description Andela is an equal opportunity employer committed to building a diverse and inclusive workforce.

• Own end-to-end plan setup, maintenance, and payout validation in CaptivateIQ across all quota-carrying roles • Serve as the primary point of contact for rep-facing compensation questions, disputes, and escalations — no middlemen • Maintain and govern the compensation data record: start dates, ramp schedules, OTE and quota assignments, and plan versioning • Distribute, track, and archive pay plan acknowledgment forms in partnership with People Ops and Sales leadership • Manage account assignment and goaling data, ensuring alignment between CRM data and commission calculations • Lead the monthly commission calculation cycle, ensuring all payouts are accurate, documented, and delivered on time • Reconcile commission outputs against CRM data, flagging and resolving discrepancies before payout • Prepare commission accrual inputs in partnership with Finance for month-end close • Maintain a clean audit trail for all comp calculations, adjustments, and communications • Partner closely with our Salesforce Architect on comp plan design, modeling, and system-level changes — taking administrative ownership so he can focus on strategy • Work with Sales leadership to communicate plan changes, quota adjustments, and program updates clearly and proactively • Collaborate with Finance on comp expense forecasting, accruals, and budget vs. actuals analysis • Support the People Ops team with new hire onboarding from a compensation perspective: plan communication, documentation, and system setup • Identify and implement improvements to the commission calculation and communication workflow to reduce manual effort and error risk • Maintain and evolve our compensation documentation library, including plan documents, FAQs, and admin SOPs • Participate in CaptivateIQ system upgrades, new plan launches, and automation initiatives

• Define and own the revenue enablement roadmap, aligning programs to GTM priorities and sales leadership goals • Build and maintain onboarding programs, sales playbooks, buyer journey documentation, competitive battlecards, and rep-ready enablement content within platforms like Spekit and Seismic • Establish governance and quality standards for enablement content, ensuring materials remain organized, accurate, and scalable across teams • Design and track enablement KPIs including ramp time, content adoption, certification completion, and tool utilization • Own onboarding and ramp programs for quota-carrying roles, including role-specific learning paths and ongoing training initiatives • Partner with Sales leadership to identify skill gaps and develop targeted enablement programs that improve rep performance and productivity • Collaborate cross-functionally with Sales, Marketing, Product Marketing, and RevOps to support product launches, tool adoption, messaging alignment, and process rollouts • Facilitate live trainings, workshops, and enablement sessions that reinforce best practices and drive rep readiness • Manage enablement platforms including Spekit and Seismic, ensuring content is current, accessible, and optimized for rep self-service • Build scalable templates and frameworks for consistent enablement content creation across the organization • Leverage reporting, rep feedback, and performance insights to continuously improve enablement programs and connect initiatives to measurable business outcomes

• Serve as the first point of contact for inbound RevOps requests, managing the ticketing queue to triage, route, and resolve Tier 1 issues across the tech stack. • Resolve common system issues in Salesforce, including data corrections, record ownership updates, field errors, and access requests, while ensuring SLAs are met. • Escalate complex or high-priority issues to senior team members with full documentation and context. • Perform routine data audits and cleanup (duplicate management, field standardization) across Salesforce and connected systems. • Monitor and maintain data integrity across the pipeline for account, contact, opportunity, and activity data. • Support territory management workflows, including account assignments and routing rule maintenance, and assist with list management and data enrichment. • Own the maintenance and accuracy of standard RevOps dashboards and reports in Salesforce and connected BI tools. • Build ad hoc reports and data pulls to support commercial team requests, QBRs, and pipeline reviews. • Assist with data preparation for forecasting, territory planning, and GTM analysis. • Support day-to-day administration of core RevOps tools, including Salesforce, assisting with user provisioning, access management, and basic configuration changes. • Help QA new workflows and system changes before deployment. • Document operational workflows, SOPs, and system configurations, and identify recurring request patterns to surface recommendations for systemic process improvement.

• Run Andela's core planning cycles end-to-end. Own the operational execution of the annual budget, rolling forecast, and long-range plan • Maintain and evolve the corporate financial model. Be the owner of Andela's consolidated P&L, headcount, and cash flow model • Build and run scenario and sensitivity analyses. Support the Senior Director in evaluating strategic tradeoffs and capital allocation decisions by building driver-based scenario models • Own the monthly financial reporting cadence. Produce the monthly revenue flash, consolidated P&L reporting, and variance analysis • Support board-ready reporting. Build the underlying analysis and data that feed board presentations, monthly financial updates, and QBRs • Serve as the dedicated finance partner to G&A functions. Own the finance relationship with People/HR, Legal, and Finance (supporting annual budget development, headcount planning, monthly actuals review, and cost management decisions) • Support GTM and Product business cases. Partner with the Senior Director on business case development and unit economics analysis for growth initiatives, pricing decisions, and expansion opportunities • Build scalable FP&A infrastructure. Own the development and improvement of core FP&A processes, reporting frameworks, and planning workflows. As a foundational hire, you will have significant leverage to shape how the function operates • Drive data integrity across finance systems. Partner with Accounting and Finance to ensure actuals, forecasts, and plan data are consistent and reconciled across tools. Identify gaps in data quality and drive resolution.