• Define and evolve the enterprise architecture for applications, data, integration and infrastructure, ensuring alignment with business strategies. • Design and govern the organization's AI-First architecture, including Agent Mesh, Model Gateway, tool layer (MCP) and Governance, Trust and Observability tracks. • Establish architectural standards, blueprints and guardrails for security, scalability, resilience, governance and cost optimization. • Provide technical leadership for technology modernization initiatives, supporting the evolution of legacy systems using patterns such as Strangler Fig, Hexagonal Architecture and Event-Driven Architecture. • Define integration strategies between applications, data platforms, enterprise services and external providers. • Support the evolution of the enterprise data platform based on a Lakehouse, promoting integration, governance and scalability. • Evaluate technologies, platforms and vendors by conducting technical analyses, proofs of concept (PoCs) and feasibility studies. • Ensure incorporation of Information Security, Privacy and LGPD requirements from solution conception (Security & Privacy by Design). • Serve as a technical reference for engineering, data and security teams, supporting strategic architectural decision-making. • Support the construction of the enterprise AI agents platform, enabling secure and governed development of intelligent solutions. • Contribute to the technology evolution roadmap and cost optimization initiatives by assessing architectural and financial impacts of strategic decisions. • Ensure compliance with regulatory requirements, audits, corporate governance and enterprise architecture practices.

Role Description Wir suchen einen Service Sales Application Engineer (m/w/d) mit überregionaler Verantwortung und Schwerpunkt auf der ganzheitlichen Koordination von Kundenanfragen, Ausschreibungen und der Entwicklung technischer Lösungen. Die Position verbindet technische Kompetenz mit Vertriebsunterstützung und beinhaltet die Zusammenarbeit mit Lieferanten, Subunternehmern und internen Stakeholdern, um maßgeschneiderte Hard- und Softwarelösungen erfolgreich umzusetzen. - Bearbeitung, Koordination und Steuerung von überregionalen Kundenanfragen, Spezifikationen, Ausschreibungen und Angebotsplattformen - Identifikation und Koordination der erforderlichen Werkzeuge und Prozesse – von der Kundenanfrage über die Akquise bis zur Angebotserstellung und Projektabwicklung - Unterstützung des regionalen Vertriebs sowie eigenständige Koordination und Steuerung der Kapazitätsplanung des Angebots- und Kalkulationsteams - Analyse von Leistungsverzeichnissen und Spezifikationen sowie Erstellung entsprechender Angebote - Entwicklung technischer Anforderungen und Spezifikationen in enger Zusammenarbeit mit dem Produktmanagement - Vorauswahl von Lieferanten sowie Erstellung von Kostenkalkulationen gemäß den Unternehmensrichtlinien - Auswahl und Koordination von Subunternehmern für Montage- und Installationsprojekte - Durchführung von Kundenberatungen, Präsentationen und Seminaren, auch außerhalb des primären Arbeitsortes - Unterstützung des Vertriebs bei der Umsetzung kundenspezifischer Hard- und Softwareanforderungen hinsichtlich Machbarkeit, Wirtschaftlichkeit und Projektkoordination Qualifications - Ausbildung im Bereich Elektrotechnik, staatlich geprüfter Elektrotechniker, Elektromeister oder abgeschlossenes Studium der Elektrotechnik - Idealerweise 3–5 Jahre Berufserfahrung in einer vergleichbaren Position im Bereich Application Engineering, Technischer Vertriebsinnendienst, Ausschreibungsmanagement oder Projektierung innerhalb der Elektroindustrie Requirements - Kenntnisse der Eaton-/CEAG-Produkte, Dienstleistungen und Systeme sind von Vorteil - Sicherer Umgang mit MS Office-Anwendungen - Ausgeprägte Teamfähigkeit sowie Flexibilität und Reisebereitschaft - Selbstständige, kundenorientierte und unternehmerische Denkweise - Gute Englischkenntnisse in Wort und Schrift Benefits - Eine spannende Position bei einem Unternehmen mit mehr als 100 Jahren Tradition, das in der Branche anerkannt ist und einen bedeutenden Beitrag zur Entwicklung der Energiebranche leistet - Ein attraktives Vergütungspaket bestehend aus einem wettbewerbsfähigen Fixgehalt, einer variablen Vergütung von 30 % sowie einem Firmenwagen - Die Möglichkeit, in einem Unternehmen zu arbeiten, das sich aktiv für Inklusion, Vielfalt und Nachhaltigkeit einsetzt - Umfangreiche und kontinuierlich weiterentwickelte Trainings- und Weiterbildungsmöglichkeiten, einschließlich Zugang zur Eaton University - Vielfältige Karriere- und Entwicklungsmöglichkeiten in einem global aufgestellten Unternehmen mit starken Wurzeln in Deutschland - Moderne Prozesse sowie innovative Systeme und Tools für eine effiziente Arbeitsweise - Strukturierte Mitarbeiterentwicklungsprogramme, eine offene Feedbackkultur und individuelle Entwicklungspläne - Ein umfassendes Onboarding-Programm mit intensiver Einarbeitung und Unterstützung beim Einstieg - Zahlreiche Möglichkeiten, sich in den Inclusion & Diversity Employee Resource Groups (IERGs) zu engagieren - Flexible Arbeitszeiten für eine ausgewogene Work-Life-Balance

• Nurture and support an extended sales cycle, explaining and demonstrating our platform to numerous stakeholders. • Act as GitGuardian’s technical voice & product expert and provide support for PoCs. • Perform technical product demos and soothe concerns, as well as support pipeline generation by running secrets analysis. • Architect and build out custom workflows for prospective customers to show them the value of our product. • Post-sales, answer Tier 1 support needs of existing Enterprise customers. • Partner with the Marketing and Product teams to create all the technical collaterals needed for a better understanding of our solutions.

Title: Solutions Architect Location: San Francisco; Remote, US Department: Professional Services Job Description: ABOUT RETOOL Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re building the first enterprise AppGen platform: software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software—and who gets to build it. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build. The opportunity is enormous, but so is the challenge of enabling this larger community to build production-grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components. Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem-solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for. Let's build the future together! ABOUT THE ROLE: Retool’s Solutions Architects help our customers harness the full power of Retool – whether it is a focused Quickstart engagement to help a new customer get started, or a year long engagement where you guide technical teams to manage hundreds of production applications. You will directly drive value for our customers by addressing their most challenging technical problems and increasing the capacity and velocity for building solutions with our platform. Our Professional Services team members are billable, and working directly with customers and system integration partners to scale the impact of our products. This is a hands-on role, and includes building Retool applications, integrating our platform into the customers stack, and advising on end-to-end solutions. In addition to working directly with our customers, this role advises our system integration partners on best practices and provides delivery oversight to our highest-visibility engagements. This role will help shape the service offerings that we go to market with and build the operational processes to scale the PS function at Retool. IN THIS ROLE, YOU’LL: - Advise and implement full-stack solutions using Retool - Help our partners deliver best-in-class services to our customers, allowing us to efficiently scale the impact of our product - Develop new service offerings based on customer / market need - Assist with scoping, estimating, and selling professional services engagements - Be a thought partner to Retool customers to help them build out complex internal tools for new teams and use cases - Assist with partner enablement and certification - Serve as a trusted advisor to our customers - Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise - Work collaboratively and have very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking - Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution - Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners THE SKILLSET YOU'LL BRING: - 3-5 years in technical, customer-facing roles such as Solutions Architect, Customer Engineer, or Deployed Engineer. - Hands-on experience with full-stack development, including SQL, JavaScript, APIs, and Python. - Experience designing scalable cloud architectures and integrating enterprise systems. - Passion for leveraging technology to solve business problems creatively, ensuring scalable and efficient solutions. - Exceptional technical communication skills, translating customer requirements between business and technical teams to drive successful implementations. - Ability to think on your feet, troubleshoot issues, and provide real-time solutions during technical discussions. - Comfortable with open-ended problem-solving in unstructured environments. Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.