• Management of customer projects, driving achievement of customer and Ciena cost, schedule and quality goals on the project. • Overall management for implementation of medium to large size projects, with medium/high complexity, within a customer network. • Leading the end-to-end deployment cycle of complex projects, ensuring the delivery of robust infrastructures within schedule, budget, and the highest quality standards. • Providing overall direction and management, often over a project team involved, to implement medium-to-complex projects and programs within a Customer Network. • Making certain that deviations to the project schedule are investigated and properly followed up. • Ensuring proper contact with customers relating to field project activities. • Works closely with Engineering on project implementation within the E, F & I Services Organization. • Documenting and communicating project status, obstacles and resolutions to management. • Act as the primary point of contact for all aspects of the project.

• Champion the adoption of internal AI and automation tools to streamline project tracking, synthesize meeting data across time zones, and accelerate the creation of project documentation and status reports. • Travel domestically (up to 25%) to lead critical kick-off meetings, conduct high-stakes steering committee reviews, and foster deep, trust-based relationships with global enterprise clients and distributed teams. • Establish, maintain, and navigate complex relationships with international stakeholders, delivery teams, and cross-border customers. • Define or deeply analyze project scopes, impacts, resource allocations, and localized outcomes, ensuring meticulous attention to detail before gaining customer alignment. • Develop granular project plans, mapping out dependencies and scheduling project activities across multiple time zones. • Rigorously track the progress of all concurrent workstreams, keeping a sharp eye on deadlines to ensure commitments are met punctually. • Deliver precise and thoroughly documented project progress updates to delivery teams, sponsors, board members, and clients. • Proactively identify, track, and resolve emerging risks and localized issues promptly and professionally, escalating where necessary. • Utilize appropriate project management systems, tools, and methodologies while maintaining flawless, audit-ready project documentation. • Methodically close projects to enable revenue recognition, ensuring all final details are accounted for and global lessons learned are thoroughly reviewed.

• Champion the adoption of internal AI and automation tools • Travel domestically (up to 25%) for meetings • Establish and maintain complex relationships with stakeholders • Define or deeply analyze project scopes and impacts • Develop granular project plans and track progress • Deliver precise project progress updates • Identify and resolve emerging risks and issues • Maintain flawless, audit-ready project documentation • Methodically close projects to enable revenue recognition

Role Description Experian Marketing Service's mission is to accelerate client success through allowing ecosystems, partnerships, and marketing technology solutions. We help brands put people at the heart of their business and have meaningful interactions with their customers. As part of the Targeting services team, you will contribute to the growth of Direct Mail and Digital marketing division. The team goal is to deepen client relationships, create revenue opportunities and build loyalty by adding value through strategy. You will contribute by supporting these goals with applicable data analyses and by being a resource for both our teams and external clients. You will report to Data Integration Manager. - Work with client account teams to understand client projects. - Take the lead on special projects involving data interpretation and analysis. - Prepare, evaluate and deliver account results with clients by phone and email resources. - Interpret Experian dedicated software for implementation and delivery of results. - Commitment with Experian Security guidelines in the management of clients' sensitive information. Qualifications - Bachelor's Degree in marketing, business or related field. - 3+ years successful experience managing and analyzing data. - Experience with Microsoft Office such as Excel. - Salesforce experience. - Experience analyzing data. - Advanced English communication skills. - Experience with project management. - Proficiency in Digital marketing channels. - Previous basic programming knowledge. - Knowledge of the USPS addressing components. Benefits - Medical, life and dental insurance. - Asociacion Solidarista. - International Share Save Plan. - Flex Work/Work from home. - Paid time off. - Annual Performance Bonus. - Education Reimbursement. - Family Bonding. - Bereavement Leave. - Referral Program. - And more.