Helping businesses save on labor costs by hiring top talent overseas
Front Desk Assistant
Location
South Africa
Posted
4 days ago
Salary
$350 - $400 / month
Seniority
Senior
Job Description
Front Desk Assistant
Assist World
• Confirm the following day's appointments by text via Ring Central — e.g., message all Wednesday patients on Tuesday to confirm. • Respond to incoming patient text messages promptly throughout assigned shifts; the practice communicates with patients exclusively by text, never by phone call. • Schedule and manage bookings in Dr. Chrono (already configured) across multiple providers — Jolene, Elise, Birdie, and Neta. • Ask new/incoming patients what service they're booking (facial, massage/physical therapy, etc.) and route them to the right provider. • Collect insurance card details and date of birth/ID from new patients so eligibility can be verified by the practice owner. • Handle day-of scheduling requests (e.g., a patient texting mid-day asking for a Thursday or Saturday slot) by checking availability in Dr. Chrono and confirming back. • Flag anything unclear or any patient who needs owner attention rather than guessing. • Once ramped up: proactively reach out to existing patients on the client list to encourage booking new appointments (light marketing/outreach).
Job Requirements
- Female candidate — required, given the practice's patient base and the sensitive, personal nature of conversations.
- Strong, clear English communication skills, both written and any verbal interaction.
- Experience with Dr. Chrono and Ring Central preferred; willingness and ability to learn quickly is required if not already familiar.
- Comfortable working independently and staying responsive during assigned shift windows — this is a texting-first, fast-response role.
- Reliable and consistent; this is a small, family-run practice where front desk coverage directly affects the business.
- Prior experience in a medical, aesthetic, or wellness front-desk/scheduling role is a strong plus.
- Based in South Africa or the Philippines preferred.
Benefits
- $50 birthday bonus
- $200 testimonial bonus
Related Guides
Related Categories
Related Job Pages
More Executive Assistant Jobs
Executive Assistant - Sales, Marketing & AI
OneIMS GroupOneIMS is a global inbound digital marketing agency with offices in sunny Southwest Florida and regional offices throughout the world. Our team is dedicated to helping our clients achieve their sales and marketing goals using the most up-to-date and innovative strategies and technologies available. We believe we are one of the best in the industry and are looking for candidates who are just as passionate about marketing as we are. At OneIMS you will enjoy a great working environment, plenty of perks, nurturing leadership team, and caring co-workers. Come work with us if you believe you can make our team even better!
Role Description We are looking for a highly organized, proactive, and technology-driven Executive Assistant who can support leadership while helping manage sales, marketing, reporting, communication, and administrative operations. This is not a traditional administrative assistant position. The ideal candidate will understand HubSpot, AI tools, sales technology, inbox management, presentations, proposals, reporting, and customer communication. We need someone who can take ownership, follow through on assignments, communicate professionally, and use technology to make the organization more efficient. What You’ll Do - Executive and Administrative Support - Manage calendars, inboxes, meetings, appointments, priorities, and follow-up tasks. - Monitor executive and company inboxes, identify important messages, and organize communications by priority. - Draft and send professional email responses with proper approval and context. - Track outstanding requests, deadlines, commitments, and action items. - Prepare leadership for internal, prospect, and client meetings. - Maintain confidentiality when working with sensitive company, employee, prospect, and client information. - HubSpot Sales and Marketing Support - Use HubSpot’s Marketing Hub, Sales Hub, CRM, and reporting tools. - Maintain accurate contact, company, deal, and activity records. - Create and update deals, tasks, notes, lists, properties, pipelines, and workflows. - Help build and manage email campaigns, forms, landing pages, lists, and basic automations. - Build HubSpot reports and dashboards for sales, marketing, pipeline, revenue, lead generation, and team activity. - Monitor CRM data quality and correct incomplete, duplicate, or outdated information. - Track prospects and clients throughout the sales process. - Help ensure that leads and sales opportunities receive timely follow-up. - Document processes and maintain organized records inside HubSpot. - Sales and Revenue Operations - Use prospecting and sales intelligence tools such as Apollo to research companies, identify contacts, and build targeted prospect lists. - Support outbound prospecting and lead-generation campaigns. - Help prepare meeting agendas, discovery notes, follow-up emails, and sales materials. - Create professional quotes, proposals, and sales documents. - Help manage quote approvals, revisions, delivery, and electronic signatures. - Track proposal status and follow up on unsigned or unanswered quotes. - Keep sales pipelines, deal stages, next steps, close dates, and forecast information updated. - Produce weekly reports covering pipeline activity, opportunities, follow-ups, meetings, and revenue progress. - Calls and Meetings - Schedule, organize, and help facilitate internal, prospect, and client calls. - Prepare agendas and ensure participants have the correct meeting information and materials. - Take clear meeting notes and capture decisions, assignments, owners, and deadlines. - Use AI tools to summarize transcripts and convert conversations into organized action items. - Send follow-up communication after meetings. - Make sure all notes, recordings, and next steps are documented in HubSpot. - Follow up with team members to ensure assigned action items are completed. - AI and Automation - Use Claude and ChatGPT to improve research, writing, meeting preparation, reporting, communication, and administrative workflows. - Understand how to work with MCP integrations, connected applications, and AI-enabled tools. - Use AI responsibly to analyze information, draft communications, summarize meetings, and organize company knowledge. - Review all AI-generated work for accuracy, tone, confidentiality, and brand alignment. - Identify repetitive tasks that can be improved through AI, HubSpot workflows, integrations, or automation. - Learn new tools quickly and help document effective AI processes for the team. - Presentations and Documents - Create professional presentations in Google Slides and other presentation tools. - Help build proposals, quotes, reports, and sales presentations using HubSpot data. - Turn ideas, notes, and meeting transcripts into clear, well-structured presentations. - Use AI-assisted design tools to improve layouts, messaging, and visual consistency. - Maintain branded templates for proposals, presentations, reports, and other company documents. - Proofread all materials for accuracy, grammar, formatting, and brand consistency. Qualifications - Previous experience as an executive assistant, sales coordinator, marketing coordinator, or revenue operations assistant. - Strong working knowledge of HubSpot sales and marketing tools. - The ability to create useful reports and dashboards in HubSpot. - Experience using AI tools in real business workflows. - Strong professional writing, editing, and proofreading abilities. - Excellent verbal communication and phone skills. - The ability to communicate professionally with executives, employees, prospects, and clients. - Strong attention to detail and a commitment to accuracy. - Excellent organization, prioritization, and time-management skills. - The ability to manage multiple inboxes, projects, meetings, and deadlines. - A proactive mindset and the ability to anticipate what needs to happen next. - The judgment to know when to act independently and when approval is required. - The ability to protect confidential and sensitive information. - Dependability, professionalism, curiosity, and consistent follow-through. Benefits - Fully remote position with flexible working hours. - Opportunity to work with a dynamic, growth-driven team. - Paid Time Off.
Role Description This role supports a mental health practice focused on root-cause psychiatry and holistic care. The VA will assist with a blend of front desk, billing, patient communication, lead generation, and administrative tasks. Ideal candidates will have a calm, warm voice, be experienced in mental health settings, and be confident with insurance verification, scheduling, and payment collection. Qualifications - Prior mental health or psychiatric practice experience strongly preferred - Experience using Weave (VoIP) and Healthie (EHR) strongly preferred - Experience with insurance verification, billing, and copay collection Requirements - Must speak and write English clearly and professionally - Must have relevant work experience - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory) - Must be available to attend video meetings with camera on when required - Excellent, clear English speaking skills with a gentle tone - Confident in handling phone-based patient conversations - Familiarity with mental health philosophy: root-cause approach, functional medicine, nutrition’s role in care - Empathetic and professional communication skills - Social media savvy – especially Instagram DM engagement - Organized, detail-oriented, and self-motivated Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance
Virtual Assistant – Mental Health Practice
Winning Assistants LLCWe provide virtual assistants from the top 1% global talent pool to help companies scale & streamline operations.
• Assist with a blend of front desk, billing, patient communication, lead generation, and administrative tasks. • Phone & Patient Communication: Answer inbound calls and make outbound follow-ups, assist with medication refill requests, communicate with empathy and warmth. • Scheduling & Administrative Tasks: Set and confirm appointments, conduct patient call follow-ups, manage insurance eligibility verification.
Executive Assistant to the CEO
JasperMeet Jasper, your AI sidekick creates amazing content fast! Trusted by 70k businesses and rated 4.9/5 stars.
Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale. Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and is trusted by nearly 20% of the Fortune 500 – including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia. About The RoleAs the Executive Assistant to the CEO, you will be a trusted strategic partner and force multiplier for our CEO, helping him operate at his highest level of impact. This role demands exceptional organizational skills, strong communication abilities, and the utmost discretion in handling confidential information. Alongside this strategic remit, you'll also manage the CEO's schedule, travel, meeting materials, and other administrative essentials — with the same precision and attention to detail. This role demands exceptional judgment, strong communication abilities across all levels of the organization, and the utmost discretion in handling confidential information. This role reports to the Senior Manager, Executive Operations, and works in close daily partnership with the CEO. The role is open to candidates located in the UK, with a strong preference for someone based in London. While this is a fully remote role, there may be times when meeting the CEO and various partners in our London office is necessary, so flexibility to work out of this office is required. What you will do at Jasper - Manage the CEO’s schedule to arrange meetings, triage incoming requests, and ensure that all deadlines are met effectively. - Coordinate and facilitate communication between the executive and other internal team members, ensuring clear and effective collaboration. - Support the Executive Team working cadence including weekly meetings, regular brainstorming sessions and quarterly offsites. - Own travel arrangements and external engagement logistics with meticulous attention to detail, building contingency plans so nothing is left to chance. - Assist with key priorities including preparing necessary materials and organizing the CEO’s workflow. - Proactively identify issues and implement solutions to maintain momentum on critical activities. - Prepare materials and organize workflow to keep the CEO's key priorities moving forward. - Partner closely with the Senior Manager, Executive Operations and cross-functional leaders to strengthen and continuously improve executive operations processes. - Support the CEO's engagement with the Board and other senior stakeholders, including helping prepare materials and coordinate logistics for Board meetings and other high-stakes, elevated communications. What you will bring to Jasper - 7+ years of experience as an executive assistant or in a similar administrative role, ideally supporting C-level executives — with 2-4+ years directly supporting a CEO or Founder strongly preferred. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong written and verbal communication skills, with comfort communicating at the Board and executive level. - Sound independent judgment and decision-making — able to distinguish between what to run with and what to escalate. - Ability to handle sensitive and confidential information with the highest level of discretion. - Strong problem-solving skills and the ability to work independently and autonomously. - Excellent interpersonal skills and the ability to build positive relationships with colleagues and external contacts. - Flexibility and adaptability in a fast-paced and dynamic work environment. Compensation RangeAt Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base salary range offered for this role is £85,000 - £100,000. Compensation may vary based on relevant experience, skills, competencies, and certifications. Benefits & Perks (UK) - Comprehensive Private Medical Insurance and Dental coverage - Workplace Pension with a 3% employer contribution - Equity grant participation - Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work - FlexWellness program ($1,800 annually) to help support your personal health goals - Life Assurance and Income Protection Insurance - Generous budget for home office setup - $1,500 annual learning and development stipend - 16 weeks of paid parental leave Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. We are an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa.


